Toyota of Woodbridge
Woodbridge, VA
Filter Reviews by Keyword
By Type
Showing 1,260 reviews
Scheduled Maintenence As usual my experience was easy and non-stressful. I left the car and it was ready in a couple of hours giving me valuable time to spend with my son! As usual my experience was easy and non-stressful. I left the car and it was ready in a couple of hours giving me valuable time to spend with my son!! More
Everyone at Lustine.Toyota went out of their way to give Everyone at Lustine.Toyota went out of their way to give me fast, efficient and courteous service. They answered all of my questions quickly and in Everyone at Lustine.Toyota went out of their way to give me fast, efficient and courteous service. They answered all of my questions quickly and in language that I could understand – no car dealer jargon. More
10K mile service Everyone was extremely pleasant, professional, and proficient. I was in and out in less than an hour, which made me smile. I was very pleased with bot Everyone was extremely pleasant, professional, and proficient. I was in and out in less than an hour, which made me smile. I was very pleased with both the service and attitude of the associates i dealt with on my visit. More
Great as ususal Chrissy Cokinos has been my primary service adviser at Lustine for many years and she has always put my wallet and my safety first. She is a true prof Chrissy Cokinos has been my primary service adviser at Lustine for many years and she has always put my wallet and my safety first. She is a true professional and I trust her completely to tell me the service I need and don't need. More
Great as always Ms Cokinos is knowledgeable and very responsive making my experience with the Lustine Service Department great. I will continue to request her as the Ms Cokinos is knowledgeable and very responsive making my experience with the Lustine Service Department great. I will continue to request her as the Service writer for all 3 of my vehicles. More
Chrissy is always awesome. Professional, honest and courteous. The customer service is first before the vehicle service. She is still the reason I choose Lustine. courteous. The customer service is first before the vehicle service. She is still the reason I choose Lustine. More
Chinh Trinh, M.D. Thank you for excellent services , especially Brad Bandzig,Technical Advisor . Friendly welcome and Awaiting time is acceptable . Happy Holidays wi Thank you for excellent services , especially Brad Bandzig,Technical Advisor . Friendly welcome and Awaiting time is acceptable . Happy Holidays with Best Wishes . Chinh Trinh, M.D. More
Excellent! Mr. Carlton provided excellent customer service. When he called, he recommended some additional maintenance items be done on our Rav4 when I asked wha Mr. Carlton provided excellent customer service. When he called, he recommended some additional maintenance items be done on our Rav4 when I asked what that would cost out the door he gave me a far price. When I ask if there were any specials he could apply, he said yes and gave me quoted. When he called back saying our car was done he told me the price actually came in lower than what he originally quoted me, I was pleasantly surprised and grateful. Thank you. More
Service Visit The customer service was great. The service repairs were exceptional and the recommendations were honest. the foundation of my accolades is the servi The customer service was great. The service repairs were exceptional and the recommendations were honest. the foundation of my accolades is the service provided by Chrissy Cokinis. More
Service Visit I had an issue with one of my indicator lights. I met with Bryant Jones and he was one of the best service reps I've dealt with at Lustine. He was e I had an issue with one of my indicator lights. I met with Bryant Jones and he was one of the best service reps I've dealt with at Lustine. He was extremely knowledgeable and provided information I was unaware of helping me make an informed decision. I waited for the car, Bryant came and got me, and I was out of there within minutes. I was very pleased. More