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Toyota of Woodbridge

Woodbridge, VA

4.5
1,263 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,263 reviews

January 01, 2020

We walked into the service department in the middle of a busy day with a “check engine” light issue and even though we had never been there before, were treated like loyal customers. The repair was taken ca More

by smazco
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
Jan 02, 2020 -

Toyota of Woodbridge responded

We're thrilled to hear about your great experience with our service team! Thank you for your support and please reach out anytime you are in need of assistance!

December 31, 2019

Air bag replacement The dealership was prompt in taking care of the issue with the recall of the airbags and also in the oil change. The recommendations were very helpful More

by lordkillmore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Jones
Jan 02, 2020 -

Toyota of Woodbridge responded

Thanks for the terrific feedback and kind words for our team. We appreciate your review and hope to work with you again!

December 30, 2019

TREAT YOU LIKE FAMILY! EVERY TIME I WALK IN HERE,I AM GREETED WITH SMILES AND PEOPLE WILLING TO HELP WITH WHATEVER MY NEED MAY BE! THEY HAD ME IN AND OUT IN NO TIME!! More

by dan12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
Dec 30, 2019 -

Toyota of Woodbridge responded

We are incredibly grateful that you took the time out to leave us this note. It's customers like you that make our job wonderful. We look forward to serving you again!

December 30, 2019

Chrissy Cokinos is the one reason I keep coming back to Lustine these last 20 years. She is professional, knowledgeable, and pleasant to work with. More

by msk357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
Dec 31, 2019 -

Toyota of Woodbridge responded

Thank you for this wonderful shout out to Chrissy!

December 29, 2019

Outstanding service as always. Service was prompt, courteous and very informational. Advised of all options and current service promotions. Highly recommend service department at Lustine’s. More

by Sbull22192
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
Dec 30, 2019 -

Toyota of Woodbridge responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

December 25, 2019

Excellent Experience One of the quickest car deals I have ever done, and there have been many. Darwin treated us like kings, got within our price range, and was very att More

by danmdeans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darwin Matamoros
Dec 26, 2019 -

Toyota of Woodbridge responded

Thank you for this excellent review. I am so glad that we were able to assist you in finding the perfect vehicle!

December 23, 2019

The service provided by Chrissy and the maintenance team was wonderful. But the waiting time was a bite too long. A Good job over all More

by piggy1217
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
Dec 23, 2019 -

Toyota of Woodbridge responded

Thank you for taking time to share your opinion with others! We hope to see you again!

December 22, 2019

Service Everyone was very welcoming and helpful in servicing my 2004 Avalon. My thanks to all involved! The car is operating good and I plan to keep it o More

by bbaker3225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
Dec 23, 2019 -

Toyota of Woodbridge responded

Thank you so much for taking a few moments to let us know how we are doing. Please let us know if we can ever be of further assistance!

December 18, 2019

Thorough job done well Thanks to Jon Carlton the issue with my car was quickly diagnosed and the work was done in a timely manner. Several additional maintenance issues were More

by hjs159
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Carlton
Dec 19, 2019 -

Toyota of Woodbridge responded

Thank you for giving us the opportunity to service your vehicle. We greatly appreciate this feedback and look forward to seeing you again in the future!

December 18, 2019

Prompt courteous service I was pleasantly surprised at the quality of service I received on two recent occasions I was treated with smiles everywhere and felt the service st More

by Sodiumbill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Dec 19, 2019 -

Toyota of Woodbridge responded

Everyone here loves to hear from customers like you! Thanks for giving us a chance, and for leaving such wonderful feedback!

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