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Toyota of Woodbridge

Woodbridge, VA

4.5
1,263 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,263 reviews

January 22, 2020

I showed up without an appointment to get my 5000 mile service done and was in and out in 30 mins. Excellent service, awesome waiting area too! Very satisfied with the entire experience! More

by bmc333
Recommend Dealer
Yes
Employees Worked With
Linda
Jan 24, 2020 -

Toyota of Woodbridge responded

We're so glad we could be of service to you! We are always more than happy to assist you if anything else comes up. We hope you have a great day!

January 19, 2020

Great Service and Certified Used Vehicles Great service and very informative in obtaining information on possible purchase of a certified used vehicle while not being a "high-pressure" sales p More

by gamponia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Hawse
Jan 20, 2020 -

Toyota of Woodbridge responded

We're very happy to hear about your experience with our team here at Lustine Toyota! Thank you for your support, and please do not hesitate to reach out if we can ever be of further assistance, or if you have questions about our certified pre-owned vehicles!

January 17, 2020

I was very pleased with my experience. Victor Bassey, my service rep, was professional, knowledgeable and helpful and explained everything to me re work done. More

by Patricia
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Jan 20, 2020 -

Toyota of Woodbridge responded

Thank you for this amazing feedback, Patricia! We're pleased to hear about your great experience with Victor, and we will make sure he knows how much you appreciated his help. Thank you for choosing Lustine Toyota!

January 15, 2020

Excellent customer service . Very professional . They treat each customer very nicely . They compete the best price compared to other dealers . They have best service technicians. More

by Shibly
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos, Amber Relyea
Jan 15, 2020 -

Toyota of Woodbridge responded

Thank you for sharing your experience. We appreciate you taking the time to write this out.

January 14, 2020

Service is always excellent; wait time is usually less than what is given st onset of servicing. Customer Service does excellent job of keeping you informed of orogres. More

by sansei510
Recommend Dealer
Yes
Employees Worked With
Chris Cooper 5 stars, Isaiah Zegeye
Jan 15, 2020 -

Toyota of Woodbridge responded

Thank you for this wonderful review! We appreciate the five-star rating.

January 11, 2020

Can’t Beat the Service Awesome group of people in the service department, very helpful and well organized. I’m very much satisfied with the quality of work they provide. More

by mrwoo700
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan (advisor); Samantha (rental car)
Jan 13, 2020 -

Toyota of Woodbridge responded

Thank you for this great review. We are so glad to have been of service!

January 08, 2020

Excellent Service The Service Department is very efficient and they provide excellent customer service. All the staff are very polite and customer focused. I particular More

by gowens5131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia, Isaiah Zegeye
Jan 09, 2020 -

Toyota of Woodbridge responded

We are very grateful that you took the time out to leave us this note. It's customers like you that make our job wonderful. We look forward to serving you again!

January 08, 2020

All was great ... my truck is brand new, this was the 5000 mile servicing. I expected to get a car wash. But did not? I did not pick up my truck until after 6 pm so my service dep rep had already departe More

by kennedy
Recommend Dealer
Yes
Employees Worked With
Isaiah Zegeye, Amber Relyea
Jan 09, 2020 -

Toyota of Woodbridge responded

It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

January 03, 2020

Warranty brake repairs was a breeze I had an issue with screeching brakes. The service department diagnosed the problem quickly, ordered the needed parts and scheduled the repairs in a t More

by alanmager
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Jones
Jan 06, 2020 -

Toyota of Woodbridge responded

Thank you for taking a moment to let us know about your service experience, we appreciate this feedback for our service team here at Lustine Toyota. Thanks for your support and please reach out if we can ever be of further assistance!

January 02, 2020

Submit Bajaj was an excellent upgrade sales associate - very helpful and friendly! He helped me get the car I wanted at a price I could afford! More

by Kgbrenner1
Recommend Dealer
Yes
Employees Worked With
Submit Bajaj, Isaiah Zegeye
Jan 06, 2020 -

Toyota of Woodbridge responded

We will make sure our team knows how much you appreciated their help! Congratulations on your incredible new vehicle and please let us know if we can ever be of further assistance here at Lustine Toyota!

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