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Toyota of Woodbridge

Woodbridge, VA

4.5
1,263 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,263 reviews

February 03, 2020

Service Department is the Best! Lustine Toyota Service department is the best I have every been to. They have a nice waiting facility. The service managers have all been polite and More

by shaverk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Carlton
Feb 04, 2020 -

Toyota of Woodbridge responded

Thank you for the amazing feedback for our service team! We're delighted to hear that you can rely on Lustine Toyota to take great care of your vehicle, and a comfortable atmosphere during your wait. We would love to continue working with you so please reach out anytime you are in need of assistance!

February 02, 2020

The wait time was as stated.Service tech Victor was The wait time was as stated. Service tech Victor was professional, courteous and friendly. Service required was done correctly. I will definitely More

by patriciaisthyname@hotmail.com
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Feb 04, 2020 -

Toyota of Woodbridge responded

It is always our goal to provide a prompt and professional service experience, and we're so happy to hear about your visit! Thanks for giving us a chance, and please reach out if we can ever be of further assistance!

February 02, 2020

Last Service My service (Alex Garcia) did a great job on taking care of my vehicle. It is alway good working with Alex when I bring my vehicle in for service More

by Monte1159
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Feb 04, 2020 -

Toyota of Woodbridge responded

We are so grateful for your amazing review, and want to thank you for leaving such kind words for Alex. Thank you for choosing Lustine Toyota!

Apr 03, 2020 -

Monte1159 responded

Alex Garcia, provided excellent service, careful attention to cleanliness during COVID-19 pandemic. Definitely return for car service in the future since everyone was helpful, courteous and friendly.

January 30, 2020

maintenance I was able to get in and have the work done with a last minute request. Was provided a loaner car which was quick and helpful. Bryant called with st More

by mitchells274
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Jones
Jan 31, 2020 -

Toyota of Woodbridge responded

Thank you for your amazing feedback and kind words for our team. We appreciate your great review and hope to continue working with you again in the future!

January 30, 2020

When it Breaks They fix it! The morning after the completion of a 100K mile servicing. I started my vehicle and got a check engine and trac off indicator light up on my panel. More

by ketchup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Jan 31, 2020 -

Toyota of Woodbridge responded

Thank you for letting us know about your experience. We are so happy to hear that Alex helped you out with this issue so that you could get back on the road. Please do not hesitate to reach out if we can ever be of further assistance!

January 27, 2020

Deeply Satisfied, Extremely Happy This was my first New Car purchase ever. Jon Boyd was extremely helpful in making me; comfortable, knowledgeable, and pleased with my decision. I was More

by Julie C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Boyd, Amine Rezki, Doris Alvarado
Jan 27, 2020 -

Toyota of Woodbridge responded

We are honored to have had the opportunity to serve you, and hope you will let us know if we can ever be of further assistance! Congratulations on your first new car, Julie!

January 27, 2020

Victor did a great job addressing my concerns. He is friendly and easy to work with. The services were completed in a timely fashion. Thanks More

by Shrinkswo
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Jan 27, 2020 -

Toyota of Woodbridge responded

Thank you so much for taking a few moments to let us know how we are doing. Please let us know if we can ever be of further assistance!

January 25, 2020

Isaih was very helpful and courteous. Took care of my car right away, delivered on time as he promised. He is above professionalism and always make me feel welcome. More

by cdulanto
Recommend Dealer
Yes
Employees Worked With
Isaiah Zegeye
Jan 27, 2020 -

Toyota of Woodbridge responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

January 24, 2020

Satisfying The entire visit was quite pleasant. I wanted an oil change be leaving on a long trip. I called in the morning and made an appointment for 1330. Chr More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey, Chrissy Cokinos
Jan 27, 2020 -

Toyota of Woodbridge responded

Jim, we're so glad we could be of service to you! We are always more than happy to assist you if anything else comes up. We hope you have a great day!

January 23, 2020

Fantastic people work here. I'm always pleased with the service and customer experience and am especially glad to work with Bryant as my service manager. He always recommends wha More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Jones
Jan 24, 2020 -

Toyota of Woodbridge responded

We're so happy that you can rely on our service team to offer a great experience! We will make sure to pass this great feedback along to Bryant. Thank you for choosing Lustine Toyota!

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