Toyota of Woodbridge
Woodbridge, VA
Filter Reviews by Keyword
By Type
Showing 1,260 reviews
When it Breaks They fix it! The morning after the completion of a 100K mile servicing. I started my vehicle and got a check engine and trac off indicator light up on my panel. The morning after the completion of a 100K mile servicing. I started my vehicle and got a check engine and trac off indicator light up on my panel. I drove back to Lustine and talked to Alexander Garcia my maint rep. He immediately took my vehicle into the maint bay and had the tech run a full diagnostic on the engine. Results: two valves were stuck in the closed position. The suspect was debris in the fuel line. Solution: Cleaned out the stuck valves and retested the vehicle which cleared the matter. Alex made my problem his primary focus. He did a fantastic job and cleared the problem very quickly. Great Job Alex!! More
maintenance I was able to get in and have the work done with a last minute request. Was provided a loaner car which was quick and helpful. Bryant called with st I was able to get in and have the work done with a last minute request. Was provided a loaner car which was quick and helpful. Bryant called with status and verification of work needed and was very supportive throughout the job. More
Deeply Satisfied, Extremely Happy This was my first New Car purchase ever. Jon Boyd was extremely helpful in making me; comfortable, knowledgeable, and pleased with my decision. I was This was my first New Car purchase ever. Jon Boyd was extremely helpful in making me; comfortable, knowledgeable, and pleased with my decision. I was well taken care of start to finish. More
Isaih was very helpful and courteous. Took care of my car right away, delivered on time as he promised. He is above professionalism and always make me feel welcome. right away, delivered on time as he promised. He is above professionalism and always make me feel welcome. More
Satisfying The entire visit was quite pleasant. I wanted an oil change be leaving on a long trip. I called in the morning and made an appointment for 1330. Chr The entire visit was quite pleasant. I wanted an oil change be leaving on a long trip. I called in the morning and made an appointment for 1330. Chrissy and Victor took excellent care of me and I was finished within an hour. The shop noticed my safety inspection was due next month and Victor asked if I wanted that done too. It saved me a from making another visit next month! More
Fantastic people work here. I'm always pleased with the service and customer experience and am especially glad to work with Bryant as my service manager. He always recommends wha I'm always pleased with the service and customer experience and am especially glad to work with Bryant as my service manager. He always recommends what I need right now and what can wait for a later service and always looks for the best way to save me time and money. Everyone I encounter there is pleasant and helpful. More
I showed up without an appointment to get my 5000 mile service done and was in and out in 30 mins. Excellent service, awesome waiting area too! Very satisfied with the entire experience! service done and was in and out in 30 mins. Excellent service, awesome waiting area too! Very satisfied with the entire experience! More
Great Service and Certified Used Vehicles Great service and very informative in obtaining information on possible purchase of a certified used vehicle while not being a "high-pressure" sales p Great service and very informative in obtaining information on possible purchase of a certified used vehicle while not being a "high-pressure" sales pitch. I was there for service on my Camry Hybrid and wanted to get educated on my options to purchase a certified used Toyota. More
I was very pleased with my experience. Victor Bassey, my service rep, was professional, knowledgeable and helpful and explained everything to me re work done. service rep, was professional, knowledgeable and helpful and explained everything to me re work done. More