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Toyota of Woodbridge

Woodbridge, VA

4.5
1,263 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,263 reviews

February 14, 2020

Awesome!! I am a people person and the people at the service dept. always make it enjoyable to be there. Victor is awesome at his job. He is personable and I en More

by stephonsterns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha, The nice lady downstairs from Gary, Indiana, Alison offered to help me while I stood waiting for Victor to return to his desk. Great customer service, Victor Bassey, Chrissy Cokinos
Feb 17, 2020 -

Toyota of Woodbridge responded

Thank you for the terrific rating for service team! We are so happy that you can depend on Victor, Alison, Samantha, and Chrissy to offer a great experience. Please let us know if we can ever be of assistance in the future!

February 11, 2020

Victor and his team we’re phenomenal and fast. I was able to get an inspection and maintenance under 1.5 hours. I am grateful. More

by nsvalentine
Recommend Dealer
Yes
Employees Worked With
Victor Bassey, Amber Relyea
Feb 12, 2020 -

Toyota of Woodbridge responded

We're so happy that your service visit went so smoothly! Thank you for your taking a moment to leave this fantastic review, we're truly grateful for your support and hope to continue working with you in the future!

February 08, 2020

Bryant Was Excellent. He was nice and did not pressure me to do more services then needed. Very professional and down to earth guy. He is a blessing to your company. More

by delacruz.reynaldo83
Recommend Dealer
Yes
Employees Worked With
Bryant Jones
Feb 10, 2020 -

Toyota of Woodbridge responded

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words for Bryant and our team. We hope you will reach out if we can ever be of further assistance!

February 08, 2020

Long time customer and purchaser of multiple vehicles. The customer service was great today. All of my requests were accomplished and in a timely manner. More

by Thompsonfr
Recommend Dealer
Yes
Employees Worked With
Brad Danzig
Feb 10, 2020 -

Toyota of Woodbridge responded

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

February 08, 2020

I bought my 2010 Prius at Lustine’s and it has been the best car I have ever owned. Lustine’s has inspected it every year at no charge and each year, it has been a pleasant experience. More

by emguillen
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Feb 10, 2020 -

Toyota of Woodbridge responded

We are happy to hear that our team could help you out! Our team works hard to go above and beyond for all our valued guests. We appreciate your business and hope to continue working with you!

February 08, 2020

150-month Service My 2007 Camry Hybrid received a quick, accurate and complete scheduled service. I also replaced all four tires due to wear, which included wheel alig More

by DarkWaters49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia, Amber Relyea
Feb 10, 2020 -

Toyota of Woodbridge responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future, so please reach out if you are ever in need of assistance!

February 07, 2020

35,000 Service Excellent in all respects. Check-in was fast and efficient. Representative (Jorge) was courteous and professional, and alerted me to service that shou More

by Mike Novak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge
Feb 10, 2020 -

Toyota of Woodbridge responded

Mike, thank you for sharing your five-star experience here at Lustine Toyota! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

February 06, 2020

Alex is the best service advisor that I have had in my life. I will always come to alex so he can take care of me!!!! More

by tenzo7
Recommend Dealer
Yes
Employees Worked With
Alex Garcia, Amber Relyea
Feb 07, 2020 -

Toyota of Woodbridge responded

Thank you for sharing such kind words about your experience with Alex! We appreciate your support and hope to work with you again!

February 06, 2020

Oil Change and Inspections This is my second purchase of a Toyota Four Runner at Lustine. I will purchase there again! The employees have always been friendly and helpful and pr More

by rdc231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
Feb 06, 2020 -

Toyota of Woodbridge responded

Thank you for trusting us to help you find another amazing Toyota 4Runner! We're delighted to hear about your experience and appreciate you kind words for our team. We look forward to working with you again!

February 05, 2020

Great service and very friendly. Kept me informed and was very informative on everything. Also, quite considerate towards myself and other. Very nice person, give that man a raise More

by Davisjwd
Recommend Dealer
Yes
Employees Worked With
Bryant Jones, Amber Relyea
Feb 06, 2020 -

Toyota of Woodbridge responded

We're happy to hear that your service visit went so smoothly! We truly appreciate your kind words for our team. Please do not hesitate to reach out if we can ever be of assistance in the future!

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