Toyota of Woodbridge

Everyone showed excellent customer service, me and my family were beyond greatly satisfied with our new purchase, everyone was so nice and patient with everything ! family were beyond greatly satisfied with our new purchase, everyone was so nice and patient with everything ! More

State Inspection Excellent service, careful attention to cleanliness during Covid-19 pandemic. Will definitely return for service in the future since everyone was hel Excellent service, careful attention to cleanliness during Covid-19 pandemic. Will definitely return for service in the future since everyone was helpful, courteous and friendly. More

2018 Highlander Maintenance The service at this dealership has been excellent since I have been using them since 2013. Bryant Jones has been the latest service advisor and he is The service at this dealership has been excellent since I have been using them since 2013. Bryant Jones has been the latest service advisor and he is always courteous and is very knowledgeable. Overall excellent customer service/experience. More

Great Service Great maintenance service for my 60,000 mile check. Chrissy, my service representative, was outstanding and a credit to Lustine. She is extremely know Great maintenance service for my 60,000 mile check. Chrissy, my service representative, was outstanding and a credit to Lustine. She is extremely knowledgeable and friendly. More

room for improvement My service writer is Alex Garcia. Exceptional individual- he is the reason I keep bringing my vehicle to Lustine even after I passed 75K. My issue is My service writer is Alex Garcia. Exceptional individual- he is the reason I keep bringing my vehicle to Lustine even after I passed 75K. My issue is with the courtesy shuttle. I had a phone conversation expressing my need to get to an appointment after I dropped my vehicle off. Wound up taking an Uber. After my vehicle was complete it took the shuttle 1 1/2 hours to pick me up. Having the shuttle service is great and an incentive to bring my vehicle to Lustine for service. My experience with the service department has always been 5 stars. Shuttle 1 star. End result- I get free inspections for buying my vehicle there but what I paid for the Uber I could have taken it to a closer inspection for the same cost and spent less time. More

the customer service is excellent, and you have a good staff . I did maintenance and Tire balance in only 1 hour and half. thanks for the attention. staff . I did maintenance and Tire balance in only 1 hour and half. thanks for the attention. More

In and Out Fast I was prepared to wait for up to a couple of hours, but I was back home with an hour and 25 minutes after the service. Thanks to Chrissy. I was prepared to wait for up to a couple of hours, but I was back home with an hour and 25 minutes after the service. Thanks to Chrissy. More

Great Always a pleasant experience. Good service, caring personnel, thorough check list. thank you for all you do to make the experience pleasant. Have a Always a pleasant experience. Good service, caring personnel, thorough check list. thank you for all you do to make the experience pleasant. Have a great day. More

service wait was not too bad, everything was good. Will sschedule my next service with Chrissy. Need to send more coupons for service or maintenance to be don wait was not too bad, everything was good. Will sschedule my next service with Chrissy. Need to send more coupons for service or maintenance to be done. More

Just put this review on Google and wanted to make sure people here see it also. Be very wary of any dealership that refuses to even a number on a new car. The so called floor manager John Boyd would not people here see it also. Be very wary of any dealership that refuses to even a number on a new car. The so called floor manager John Boyd would not only not give me a number but his e-mails were very rude and arrogant. He is obviously a rookie at this and believes he can bully people with his antics. I had prices fro 8 Toyota dealerships on a new Camry and all he would do was tell me to come into the dealership. When I told him that like many other shoppers, I would rather shop online and make one dealership visit, he became cocky and said for me to do all of the hard work and he would rather be the one to work smarter and not harder. What manager in his right mind says that? Then when I called his bluff, he responds with about 50 exclamation marks saying his deal would crush what I had, yet he still never showed me anything. Sorry Rookie, you lost the number on your board. I hope the owner sees this and contacts me as I will be glad to forward him all of the e-mails. BTW, been buying new cars every 2 years for 20 years now. Arrogance has never gotten my money. More