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Toyota of Woodbridge

Woodbridge, VA

4.5
1,260 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,260 reviews

May 08, 2020

Great as always. Alex always takes care of us. Always great experience. From checking in the car, service and working with the service desk. Special thanks to Alex as always. Would recommend t More

by chrism
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
May 11, 2020 -

Toyota of Woodbridge responded

Thanks for the terrific feedback! We truly appreciate the fantastic review for our team, and will pass this feedback along to Alex. Please let us know if we can ever help out again in the future!

May 08, 2020

Timely Service Staff was courteous and efficient. Distancing guidelines were adhered to in interactions. Concerns were addressed and routine service was completed More

by Rav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryant Jones, Chrissy Cokinos
May 11, 2020 -

Toyota of Woodbridge responded

Thank you for the kind words! We’re so happy your visit went so smoothly, and we look forward to working with you again in the future!

May 04, 2020

State Inspection Brought my car in for it's yearly inspection & to have a recall taken care of. Everyone was kind and taking precautions due to COVID-19. I was advised More

by srutan08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRAD DANZIG
May 06, 2020 -

Toyota of Woodbridge responded

Thank you for taking a moment to let us know about your recent visit. We really appreciate this great feedback and hope you know that you can continue to rely on us with your vehicle's service needs. Thank you for your support!

April 30, 2020

Professional staff and prompt services, but I love the pricing, Always think of customer support and service. I have recommended your business to other veterans More

by Randy.turner1
Recommend Dealer
Yes
Employees Worked With
Victor Bassey, Amber Relyea
May 06, 2020 -

Toyota of Woodbridge responded

This is amazing to hear, thank you for sharing such wonderful feedback and for recommending us to your friends. We truly appreciate the kind words and are so happy you can rely on us to deliver a great experience. Thank you for your support and please let us know if we can ever be of further assistance here at Lustine Toyota!

April 25, 2020

"Service during pandemic" I have been going to Lustine Toyota for over 25 years. For most of that time whenever I need to have both of my cars serviced I have dealt with Chriss More

by JDassonville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
Apr 27, 2020 -

Toyota of Woodbridge responded

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words! We look forward to seeing you again.

April 20, 2020

no hassle Love the no hassle atmosphere. My car service is always handled very professional and smooth. The waiting area is sort of comfortable. The young la More

by maria.d.buie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Relyea
Apr 20, 2020 -

Toyota of Woodbridge responded

We're so happy that you can rely on us to offer a pressure-free and comfortable experience. Thank you for your support, and please reach out if we can ever be of further assistance here at Lustine Toyota!

April 18, 2020

Maintenance Service Friendly service and very helpful in explaining what the recommended maintenance service is on your car. Always willing to give you coupons if availa More

by mjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey, Isaiah Zegeye
Apr 20, 2020 -

Toyota of Woodbridge responded

Thanks for leaving this amazing feedback for our service team! We really appreciate your kind words and look forward to working with you again!

April 11, 2020

Great Service for major repairs I hit a piece of iron on the freeway at 65 miles an hour, major repairs were needed. Service Adviser Brian Jones kept in touch, and provided progress More

by calliejohnson3
Recommend Dealer
Yes
Employees Worked With
Bryant Jones
Apr 13, 2020 -

Toyota of Woodbridge responded

We're so happy we could be of assistance to you! Thank you for sharing such a great review about your experience with Brian. We will make sure he knows how much you appreciated his help. Please do not hesitate to get in touch if we can ever help out again!

April 10, 2020

Great Service Very helpful, Got the car serviced and they got it back to me pretty quick. Alex was very nice and called me as soon as my car was done. More

by isamalik7
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Apr 13, 2020 -

Toyota of Woodbridge responded

We really appreciate this review, thank you for taking a moment to let us know about your experience with our service department. We look forward to working with you again!

March 27, 2020

Everyone showed excellent customer service, me and my family were beyond greatly satisfied with our new purchase, everyone was so nice and patient with everything ! More

by mariamartinez.01
Recommend Dealer
Yes
Employees Worked With
Jonathan Navi
Mar 30, 2020 -

Toyota of Woodbridge responded

This is so lovely to hear, thank you for taking a moment to give a shout out to our team! We're so happy we were able to help you and your family find the perfect new vehicle, and hope you will reach out if we can ever be of further assistance. Congratulations and enjoy your new ride!

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