Toyota of Woodbridge

Covid 19 Toyota Service Nice to know that some things can proceed as normal, even with masks! I had an issue with my van door not working. I actually spoke with the head gent Nice to know that some things can proceed as normal, even with masks! I had an issue with my van door not working. I actually spoke with the head gentleman of the service department who was very kind. Mr. Jones was very nice and informative. He put me in with Chrissy for the following day since with the whole Covid virus thing, service providers were working every other day. I feel that my overall experience was pretty positive. More

Timely Service Staff was courteous and efficient. Distancing guidelines were adhered to in interactions. Concerns were addressed and routine service was completed Staff was courteous and efficient. Distancing guidelines were adhered to in interactions. Concerns were addressed and routine service was completed in a reasonable time. Prompt attention given. More

Great as always. Alex always takes care of us. Always great experience. From checking in the car, service and working with the service desk. Special thanks to Alex as always. Would recommend t Always great experience. From checking in the car, service and working with the service desk. Special thanks to Alex as always. Would recommend to anyone. More

State Inspection Brought my car in for it's yearly inspection & to have a recall taken care of. Everyone was kind and taking precautions due to COVID-19. I was advised Brought my car in for it's yearly inspection & to have a recall taken care of. Everyone was kind and taking precautions due to COVID-19. I was advised that it may take up to 3 hours but it was done in about 2. Great service More

Professional staff and prompt services, but I love the pricing, Always think of customer support and service. I have recommended your business to other veterans pricing, Always think of customer support and service. I have recommended your business to other veterans More

"Service during pandemic" I have been going to Lustine Toyota for over 25 years. For most of that time whenever I need to have both of my cars serviced I have dealt with Chriss I have been going to Lustine Toyota for over 25 years. For most of that time whenever I need to have both of my cars serviced I have dealt with Chrissy Cokinos. She has been a dependable and thoughtful person. Recently, I had an issue regarding the battery in my RAV4 which was replaced over a year ago. Of course this had to happen while we were quarantined during the pandemic. I called Chrissy to ask about setting up an appointment but at the same time I mentioned to her about my concern about bringing the car in for service. Chrissy assured me that Lustine was taking all the precautions necessary, but I was still hesitant. She said that she can possibly send a technician to my house and have him bring the car to Lustine. I appreciated that very much and it worked out very well. Chrissy has always been honest about the work needed on my car and will always tries to find a way to save me some money. More

no hassle Love the no hassle atmosphere. My car service is always handled very professional and smooth. The waiting area is sort of comfortable. The young la Love the no hassle atmosphere. My car service is always handled very professional and smooth. The waiting area is sort of comfortable. The young lady was very helpful and kept me updated of progress. More

Maintenance Service Friendly service and very helpful in explaining what the recommended maintenance service is on your car. Always willing to give you coupons if availa Friendly service and very helpful in explaining what the recommended maintenance service is on your car. Always willing to give you coupons if available and make sure you stay within the time your car is promised to be completed. More

Great Service for major repairs I hit a piece of iron on the freeway at 65 miles an hour, major repairs were needed. Service Adviser Brian Jones kept in touch, and provided progress I hit a piece of iron on the freeway at 65 miles an hour, major repairs were needed. Service Adviser Brian Jones kept in touch, and provided progress reports. Mechanics did great, my car has been working fine since I got it back. Thank You More

Great Service Very helpful, Got the car serviced and they got it back to me pretty quick. Alex was very nice and called me as soon as my car was done. Very helpful, Got the car serviced and they got it back to me pretty quick. Alex was very nice and called me as soon as my car was done. More