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Toyota of Woodbridge

Woodbridge, VA

4.5
1,261 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,261 reviews

May 03, 2024

Impressive is my opinion of Toyota of Woodbridge Service Center. I met with the Service Manager about taking care of vehicle maintenance on my Lexus LS 460 and Lexus RX 350 F Sport. He replied with confiden More

by Jjohnso13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJose
May 06, 2024 -

Toyota of Woodbridge responded

Thank you for the kind review! We're happy to hear that Jose & the team left you with such a great impression and we appreciate trusting us to take care of your vehicles. Please don't hesitate to reach out the next time we can be of assistance! - Toyota Woodbridge

May 02, 2024

The dealership was clean and had plenty of cars in stock, but the friendliness did not feel genuine at all times. Pushy sales floor associates made buying a car somewhat difficult. More

by Brookeliz914
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Travis
May 06, 2024 -

Toyota of Woodbridge responded

We're sorry to hear about your experience. We strive for genuine, friendly service and it's disappointing that you felt otherwise during your visit. Your feedback is important as we continually work on improving our customer interactions. If there are any unresolved issues or if you'd like to discuss this further, please don't hesitate to reach out. Thank you, David Slebodnick - General Manager - 7034941800

April 25, 2024

Thanks to Nadir, everything was perfect & He went out of this way to help me multiple times! More

by perfectu47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nadir, Carlos, Brandon, and Gabriel! , Victor Bassey, Chrissy Cokinos, Amber Relyea, Irene Shtock
Apr 26, 2024 -

Toyota of Woodbridge responded

We're so glad Nadir went above & beyond to assist you! Thanks for the great review and please don't hesitate to reach out if our Toyota Woodbridge team can be of service again in the future!

April 25, 2024

I have nothing to say it because I just do my maintenance every Six months. More

by aclaros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margaret Lawson
Apr 26, 2024 -

Toyota of Woodbridge responded

Thank you for trusting the Toyota Woodbridge team with your routine maintenance needs! We appreciate your support and look forward to seeing you next time!

April 23, 2024

Great service without an appointment. Took care of me quickly and fixed the problem. Thank you More

by natdiet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony VanHouten
Apr 24, 2024 -

Toyota of Woodbridge responded

We're glad to hear it! Thank you for choosing Toyota Woodbridge!

April 20, 2024

Travis was very thorough and helpful assisting me with my purchase of 2024 Tundra. My only complaint is the delivery of my Tundra. Still had wrapping on hood, roof was spotty and dirty. Cleaning was poorl More

by Lee.barrett.ase
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Worked with Travis and Omar, they were very helpful. The gentlemen that helped with all the
Apr 22, 2024 -

Toyota of Woodbridge responded

We appreciate your feedback and are glad to know Travis was helpful during your purchase at Toyota Woodbridge. We regret any oversight with the vehicle's cleanliness and we'll work on improving this aspect of our service. Thanks for bringing it to our attention!

April 17, 2024

Hugo and Jose provided excellent customer service. I am very pleased and will refer my friends and family. More

by dyj1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo and Jose
Apr 17, 2024 -

Toyota of Woodbridge responded

We're delighted to know that Hugo and Jose provided excellent service at Toyota Woodbridge! Thank you for considering us for your friends' and family's future needs. Safe travels in your new vehicle!

April 17, 2024

Tony was fantastic and extremely helpful and knowledgeable. The service manager is always fantastic and a pleasure to do business with. More

by Nikki
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Apr 18, 2024 -

Toyota of Woodbridge responded

Nikki, we're so glad to know that Tony and our service manager made your experience at Toyota Woodbridge a positive one. We appreciate the feedback!

April 01, 2024

Very pleasant experience had the expected waiting times and negotiations but no problems would recommend again More

by Jimbaldys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah
Apr 01, 2024 -

Toyota of Woodbridge responded

Hi Jim! We're glad to know that you had a pleasant experience at Toyota Woodbridge. Thanks for your recommendation and support!

March 31, 2024

WOODBRIDGE TOYOTA SELLING NEW 2024 TOYOTA FLOODED CARS. WATCH OUT!!! On February 17, 2024 I purchased a new Toyota Sienna Platinum, 18 miles for $60,500, out of the door price. After about two weeks I f More

by grom3463
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hassan usmani
Apr 04, 2024 -

Toyota of Woodbridge responded

I'm really sorry to read about your experience. This is not the kind of service we aim to provide and it's concerning that you've had such a negative encounter with us. We take allegations like this very seriously, so I'd appreciate the opportunity to discuss this further with you directly in order for us rectify any issues or misunderstandings as soon as possible. Please reach out at your earliest convenience - Thank you, David Slebodnick - General Manager - 7034941800

Apr 04, 2024 -

grom3463 responded

If you really care about your business matter then just take your car back and return the customer money......... Just that simple!

Apr 04, 2024 -

grom3463 responded

You know that you can't get away with your fraud.... I have reported to DMV police I have reported you to Better Business Bureau I have reported you to Motor Vehicle Dealer Board I have reported you to Toyota Head Quarter I am taking legal action with my Lawyer and I will brung you in court. You are under DMV police investigation

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