Toyota of Woodbridge
Woodbridge, VA
Filter Reviews by Keyword
By Type
Showing 1,261 reviews
Impressive is my opinion of Toyota of Woodbridge Service Center. I met with the Service Manager about taking care of vehicle maintenance on my Lexus LS 460 and Lexus RX 350 F Sport. He replied with confiden Center. I met with the Service Manager about taking care of vehicle maintenance on my Lexus LS 460 and Lexus RX 350 F Sport. He replied with confidence that they could take care of my cars. He referred me to Service Advisor Jose. Jose was attention to detail, courteous, timely and caring when we discussed my concerns. Jose was completely professional with a genuine smile. I’ve dealt with a lot of Service advisors and Jose ranks among the top in his profession. I am a complete satisfied customer. More
The dealership was clean and had plenty of cars in stock, but the friendliness did not feel genuine at all times. Pushy sales floor associates made buying a car somewhat difficult. but the friendliness did not feel genuine at all times. Pushy sales floor associates made buying a car somewhat difficult. More
Travis was very thorough and helpful assisting me with my purchase of 2024 Tundra. My only complaint is the delivery of my Tundra. Still had wrapping on hood, roof was spotty and dirty. Cleaning was poorl my purchase of 2024 Tundra. My only complaint is the delivery of my Tundra. Still had wrapping on hood, roof was spotty and dirty. Cleaning was poorly done. Returned to have vehicle cleaned and washed and was told would take 45 to an hour. So I left and cleaned it myself! More
WOODBRIDGE TOYOTA SELLING NEW 2024 TOYOTA FLOODED CARS. WATCH OUT!!! On February 17, 2024 I purchased a new Toyota Sienna Platinum, 18 miles for $60,500, out of the door price. After about two weeks I f WATCH OUT!!! On February 17, 2024 I purchased a new Toyota Sienna Platinum, 18 miles for $60,500, out of the door price. After about two weeks I found out that my car was heavy rusted everywhere from bottom seats and under carpet inside the car. I googled online to see my car origin then I found out that my was in the Heart of "Flooding " region. I took my car back to TOYOTA WOODBRIDGE " to complain but the THREE Managers refused to talk to me and asked me to come back another day. One of the manager (Mr. Hassan Usmani) even screamed, verbally abusive with me. Be careful when singing bill of sale in Finance Office. They tricked and cheated you for not paying attention when signing your papers. They really sneak unwarned warranties that cost you thousands to sign. My case, more than $4,000 that I refused up front to pay. Irresponsible for what they owe to repair, missing items etc.... In my case, I asked them to sign what they owed to repairs but they still denied to repair when I brought my car back. Of course,I will take them to court for AUTO FRAUD, MISREPRESENTATION, DISHONEST STAY AWAY FROM THIS WOODBRIDGE TOYOTA IF DON'T WANT TROUBLES. More