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Toyota of Woodbridge

Woodbridge, VA

4.5
1,263 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,263 reviews

August 06, 2020

Excellent service and smooth process I have dealt with Lustine for over 20 years and service has always been very good and the people helpful and knowledgeable. Alex did a great job g More

by larrym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Aug 07, 2020 -

Toyota of Woodbridge responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

August 05, 2020

Scheduled Service Alex does a great job getting my car serviced quickly and back on the road. He explains what is needed clearly, and the crew at Lustine makes sure my More

by DarkWaters49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Aug 05, 2020 -

Toyota of Woodbridge responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

July 30, 2020

Car Service Alex did a great job of explaining everything and letting me know what needed to be done. Great service by him as always. Pricing is a bit high than More

by nvelandria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Aug 04, 2020 -

Toyota of Woodbridge responded

Thank you for this terrific review! We appreciate your valuable feedback and hope you will reach out if we can ever be of further assistance!

July 29, 2020

Car service Alex Garcia did a great job with getting my car service. He explained all that needed done and when it would be ready. You need more people like Alex More

by Monte1159
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Jul 30, 2020 -

Toyota of Woodbridge responded

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

July 29, 2020

Delivered with pride It's always a pleasure to come to Lustine. I have more of a family there when it comes to servicing my family's vehicle. My rep wasn't there and his t More

by noazark151@verizon.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey, Bryant Jones
Jul 30, 2020 -

Toyota of Woodbridge responded

We’re thrilled you enjoyed your experience with our team! Thanks for leaving the positive review, we hope to work with you again!

July 27, 2020

5k checkup and seat belt issue on 2020 Tacoma TRDPro I made my appointment on line and was checked in immediately upon arrival — on a Saturday! Richard and Brad were very professional, and I got my truck More

by Jimlittlex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard verdugo and Brad ?
Jul 27, 2020 -

Toyota of Woodbridge responded

Thank you for taking the time to write this review for us! We love hearing from customers like you. Please let us know if there is anything else you or your truck are in need of!

July 27, 2020

Great Professional Service! I brought my car for my 15000 mile service at 8:00am. I was told that it would take minimum of two hours. To my pleasant surprise, the car was done More

by Gerald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Danzig
Jul 28, 2020 -

Toyota of Woodbridge responded

It's great to hear that your experience went so smoothly! We truly appreciate this great feedback and hope you will reach out if we can ever help out again in the future!

July 24, 2020

20,000 service 20,000 mile services completed was exceptional. Thank you to everyone who is wearing masks to keep employees and customers safe. As a nurse I see fi More

by Nurse DVD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Jul 27, 2020 -

Toyota of Woodbridge responded

We greatly appreciate you taking the time out of your busy day to write us such a wonderful review! We look forward to seeing you again in the future.

July 24, 2020

Although the wait time was longer than expected, overall the visit was satisfactory. Bryant Jones provided excellent customer service and was more than helpful during my service appointment More

by JayGee
Recommend Dealer
Yes
Employees Worked With
Bryant Jones
Jul 27, 2020 -

Toyota of Woodbridge responded

Thank you for taking the time to write out such a wonderful review. We greatly appreciate the shout out to Bryant! We love having him on our team and are so glad you got the chance to work with him!

July 22, 2020

Everyone from sales team to finance to management were friendly. Sales Manager and Assistant General Manager very helpful towards ensuring in the end we got to a final price on the 2020 Highlander Limite More

by Reb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan and John in sales, Asad in finance and Amine. , Isaiah Zegeye
Jul 22, 2020 -

Toyota of Woodbridge responded

Congratulations on your incredible new 2020 Toyota Highlander! We're so happy to hear that you enjoyed your experience with our team. Have fun in your great new ride and please do not hesitate to reach out if you ever have questions or if we can be of further assistance!

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