Toyota of Woodbridge
Woodbridge, VA
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Excellent service and smooth process I have dealt with Lustine for over 20 years and service has always been very good and the people helpful and knowledgeable. Alex did a great job g I have dealt with Lustine for over 20 years and service has always been very good and the people helpful and knowledgeable. Alex did a great job getting everything done, and reminded me of the recall actions for my Avalon. More
Scheduled Service Alex does a great job getting my car serviced quickly and back on the road. He explains what is needed clearly, and the crew at Lustine makes sure my Alex does a great job getting my car serviced quickly and back on the road. He explains what is needed clearly, and the crew at Lustine makes sure my car doesn't have any hidden problems. More
Car Service Alex did a great job of explaining everything and letting me know what needed to be done. Great service by him as always. Pricing is a bit high than Alex did a great job of explaining everything and letting me know what needed to be done. Great service by him as always. Pricing is a bit high than taking to other auto shops More
Car service Alex Garcia did a great job with getting my car service. He explained all that needed done and when it would be ready. You need more people like Alex Alex Garcia did a great job with getting my car service. He explained all that needed done and when it would be ready. You need more people like Alex representing Lustine More
Delivered with pride It's always a pleasure to come to Lustine. I have more of a family there when it comes to servicing my family's vehicle. My rep wasn't there and his t It's always a pleasure to come to Lustine. I have more of a family there when it comes to servicing my family's vehicle. My rep wasn't there and his team mate stepped up and in to save me time and frustration with my situation. Then the next day my rep was back in his seat and it was totally seamless. I couldn't ask for a more professional transaction. Thank you so much Victor and Bryant. Well Done as always!!! More
5k checkup and seat belt issue on 2020 Tacoma TRDPro I made my appointment on line and was checked in immediately upon arrival — on a Saturday! Richard and Brad were very professional, and I got my truck I made my appointment on line and was checked in immediately upon arrival — on a Saturday! Richard and Brad were very professional, and I got my truck back in less than 3 hours. Very professional and efficient! I will definitely be using Lustine for the servicing of my new TOY, More
Great Professional Service! I brought my car for my 15000 mile service at 8:00am. I was told that it would take minimum of two hours. To my pleasant surprise, the car was done I brought my car for my 15000 mile service at 8:00am. I was told that it would take minimum of two hours. To my pleasant surprise, the car was done in a little more than an hour. Great job! More
20,000 service 20,000 mile services completed was exceptional. Thank you to everyone who is wearing masks to keep employees and customers safe. As a nurse I see fi 20,000 mile services completed was exceptional. Thank you to everyone who is wearing masks to keep employees and customers safe. As a nurse I see first hand how important masks are to prevent the spread of COVID. Very impressed by the process that Toyota is taking to protect the customers and their employees. More
Although the wait time was longer than expected, overall the visit was satisfactory. Bryant Jones provided excellent customer service and was more than helpful during my service appointment the visit was satisfactory. Bryant Jones provided excellent customer service and was more than helpful during my service appointment More
Everyone from sales team to finance to management were friendly. Sales Manager and Assistant General Manager very helpful towards ensuring in the end we got to a final price on the 2020 Highlander Limite friendly. Sales Manager and Assistant General Manager very helpful towards ensuring in the end we got to a final price on the 2020 Highlander Limited AWD and with the financing and extras I was acceptable with. Service has been outstanding on accomplishing the Enviromental Package I got plus a couple accessories. More