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Toyota of Woodbridge

Woodbridge, VA

4.5
1,260 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,260 reviews

August 19, 2020

Bryan G. did an EXCELLENT job showcasing the benefits of making a purchase from Lustine Toyota. His great personality won me over and made Lustine Toyota the victor over another contender. More

by Reviewer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaiah Zegeye, Amber Relyea
Aug 21, 2020 -

Toyota of Woodbridge responded

We're so happy to hear about your experience with Bryan! Than you for this terrific feedback. We appreciate your support and hope you love every moment in your new vehicle!

August 19, 2020

I’m pleased with the service provided for my car’s 70,000 checkup. My service consultant, Victor, was knowledgeable, professional, and kept me informed More

by Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Aug 21, 2020 -

Toyota of Woodbridge responded

We are incredibly grateful that you took the time out to leave us this note. We appreciate your support and look forward to serving you again!

August 13, 2020

Quick and professional I have used this dealership for many years and will continue to do so. I appreciate the clean and relaxed atmosphere. Everyone is courteous and help More

by V.majors2013
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Aug 17, 2020 -

Toyota of Woodbridge responded

We're so glad we could be of service to you! We are always more than happy to assist you if anything else comes up. We hope you have a great day!

August 12, 2020

Brad is great service advisor. Understood that I was there for factory recall work and didn't try to force me to get other maintenance done. He got me a loaner car (rental) at no expense to me before More

by Rick S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Danzing
Aug 13, 2020 -

Toyota of Woodbridge responded

Thank you for giving us such high marks, Rick! We are constantly hard at work to deliver the best possible experience and we're so happy your visit with Brad went so smoothly. We hope you will reach out if we can ever be of further assistance!

August 10, 2020

First Check Up Worked with Victor - greeted warmly and professionally. Answered all questions and the service was quick and efficient. Afterwords he arranged a mee More

by Service Update
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey, Alex Garcia
Aug 11, 2020 -

Toyota of Woodbridge responded

We're so happy to hear that your recent visit went so well! Thank you for taking a few moments to share such great feedback. Please let us know if we can ever be of further assistance as we would love to work with you again!

August 07, 2020

Excellent service and friendly staff Cant say enough good words about this dealership, Excellent service and comfortable lounge areas. Service writers very experienced and know their job More

by darbyde
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Aug 11, 2020 -

Toyota of Woodbridge responded

Thank you for this wonderful 5-star review! We really appreciate your great feedback for our service team. Please reach out if we can ever be of assistance in the future!

August 06, 2020

Excellent service and smooth process I have dealt with Lustine for over 20 years and service has always been very good and the people helpful and knowledgeable. Alex did a great job g More

by larrym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Aug 07, 2020 -

Toyota of Woodbridge responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

August 06, 2020

Quick service, very friendly, and very efficient. They kept me informed on when my car would be ready and everyone was very accommodating to me. More

by Ard9118321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Aug 07, 2020 -

Toyota of Woodbridge responded

Everyone here loves to hear from customers like you! Thanks for giving us a chance, and for leaving such wonderful feedback for our service team. We hope to work with you again!

August 05, 2020

Scheduled Service Alex does a great job getting my car serviced quickly and back on the road. He explains what is needed clearly, and the crew at Lustine makes sure my More

by DarkWaters49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Aug 05, 2020 -

Toyota of Woodbridge responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!

July 30, 2020

Car Service Alex did a great job of explaining everything and letting me know what needed to be done. Great service by him as always. Pricing is a bit high than More

by nvelandria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Aug 04, 2020 -

Toyota of Woodbridge responded

Thank you for this terrific review! We appreciate your valuable feedback and hope you will reach out if we can ever be of further assistance!

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