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Toyota of Woodbridge
Woodbridge, VA
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Ms. Margarett was so helpful and understanding. The rest of staff were helpful, too. It took about one hour. However, they scheduled me so fast of staff were helpful, too. It took about one hour. However, they scheduled me so fast More
Victor took great care of me and my car. He always does. He keeps me informed and updated, explains all requirements to my satisfaction. I would recommend him to anyone. He keeps me informed and updated, explains all requirements to my satisfaction. I would recommend him to anyone. More
I worked with 2 service reps getting a 10,000 check up and oil change using your new express service. I dropped the car off and in 2 hours I received feedback that the car was ready and I got an answer t and oil change using your new express service. I dropped the car off and in 2 hours I received feedback that the car was ready and I got an answer that the brake noise was researched. About 230 minutes later another rep called to discuss the brake noise and we agreed he would order the repair part. We scheduled service for Oct. 13! More
Victor Bassey responded to my appointment and had my vehicle history, including recalls, ready for servicing my vehicle. Overall customer care was great from arrival to departure. vehicle history, including recalls, ready for servicing my vehicle. Overall customer care was great from arrival to departure. More
Ms. Margaret was very helpful and patient explaining the details of our service and plan. She made our first service visit very easy and look forward to our future service plans. details of our service and plan. She made our first service visit very easy and look forward to our future service plans. More
if you want excellent service and customer service you have to look for Alexander Garcia. the tea provides gentle attention and charisma. I always recommend it have to look for Alexander Garcia. the tea provides gentle attention and charisma. I always recommend it More
Victor Bassey provided excellent service support and provided vehicle updates and requested information without hesitation. It was a pleasure doing business with him. Based on his support, I will use provided vehicle updates and requested information without hesitation. It was a pleasure doing business with him. Based on his support, I will use Lustine again for service. I strongly recommend your dealership provide loaner vehicles and not rental vehicles. At least a small number of loaner vehicles. Sitting and waiting for hours is waste of time and I am unable to drop my vehicle off. Renting a vehicle for prepaid service is a ripoff. More
Victor is always on top of the situation with accurate estimates, timely updates and honest evaluations. It is always a pleasure to work with him. estimates, timely updates and honest evaluations. It is always a pleasure to work with him. More
Fast reliable service. I had to have the frame checked and was told it would take 2 hours. I was in and out in less than a hour. Amazing service. and was told it would take 2 hours. I was in and out in less than a hour. Amazing service. More