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Toyota of Woodbridge

Woodbridge, VA

4.5
1,260 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,260 reviews

October 13, 2020

Excellent service with staff such as Victor Bassey made sure that my time waiting was to a minimum and was sensitive to my time. Keep up the quality work. More

by mitchba912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Oct 14, 2020 -

Toyota of Woodbridge responded

We are so happy to hear that Victor was able to keep your wait at the dealership short! Please let us know how we can help in the future! John Davitt Service Director Lustine Toyota (703) 492-3604 jdavitt@lustine.com

October 09, 2020

Alex continue to do an excellent job, he also deserve 7 stars but you only have 5 stars. I will be coming to Lustine for service as long as Alex is my rep there!!!! More

by Monte1159
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Oct 12, 2020 -

Toyota of Woodbridge responded

We are so happy to hear about your experience with Alex! We love having Alex on our team, he really does a great job helping his customers! John Davitt Service Director Lustine Toyota (703) 492-3604 jdavitt@lustine.com

October 08, 2020

Excellent dealership with staff such as Alex Garcia! Alex Garcia made sure that my time waiting was to a minimum and was sensitive to my having another appointment to assure I could make that appointment in More

by Papasix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Oct 09, 2020 -

Toyota of Woodbridge responded

Thanks for the great rating and sharing about your experience with Alex Garcia! Let us know if we can ever assist in the future! John Davitt Service Director Lustine Toyota (703) 492-3604 jdavitt@lustine.com

October 08, 2020

Doug was very friendfly and helpful in getting our Toyota serviced. He recommended needed services and provided me with a shuttle to and from Toyota. It was a very easy experience overall! More

by thompssp72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Canty
Oct 09, 2020 -

Toyota of Woodbridge responded

Thank you for taking the time to share about your recent experience with Doug. We are so happy that he provided friendly and helpful service! John Davitt Service Director Lustine Toyota (703) 492-3604 jdavitt@lustine.com

October 08, 2020

We did not want to spend a lot of time waiting for our vehicle; Margaret put a rush on the work order, and we got our back in little over an hour. More

by rwpurdy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margaret Lawson
Oct 09, 2020 -

Toyota of Woodbridge responded

Thank you for sharing about your recent experience with Margaret! We are so happy she made your experience amazing! John Davitt Service Director Lustine Toyota (703) 492-3604 jdavitt@lustine.com

October 07, 2020

If you are in the market for a new car go to Lustine Toyota in Woodbridge and ask for Jonathan Nativi! Jonathan is friendly, knowledgable and professional. He went above and beyond for me through out my More

by snukuto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Nativi
Oct 09, 2020 -

Toyota of Woodbridge responded

Thank you for sharing about your experience with Toyota and Jonathan Nativi! We enjoy having him on our team! Amine Rezki General Manager Lustine Toyota (703) 492-3603 arezki@lustine.com

October 06, 2020

Barry should get BIG kudos! He is your resident expert now on installing Apple Car play! received postcard from toyota corporate that it was available 2me NOBODY knew what I was talking about - sales and More

by susandbragg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Basdon
Oct 06, 2020 -

Toyota of Woodbridge responded

Thank you for the kind words about Barry! We are so happy he didn't give up and was able to solve your issues with Apple Car Play. Let us know if we can help again in the future! John Davitt Service Director Lustine Toyota (703) 492-3604 jdavitt@lustine.com

October 03, 2020

Ms. Margarett was so helpful and understanding. The rest of staff were helpful, too. It took about one hour. However, they scheduled me so fast More

by ashqar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Margarett, Victor Bassey, Amber Relyea
Oct 05, 2020 -

Toyota of Woodbridge responded

Ashqar, Thank you for taking the time to leave a review about your recent experience with Ms. Margaret. We really appreciate it! Let us know how we can help in the future! John Davitt Service Director Lustine Toyota (703) 492-3604 jdavitt@lustine.com

October 01, 2020

I worked with 2 service reps getting a 10,000 check up and oil change using your new express service. I dropped the car off and in 2 hours I received feedback that the car was ready and I got an answer t More

by masargo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad, Chrissy Cokinos
Oct 02, 2020 -

Toyota of Woodbridge responded

Thank you for the 5 stars and kind words about your experience. We can't wait to see you October 13! Amine Rezki General Manager Lustine Toyota (703) 492-3603 arezki@lustine.com

October 01, 2020

Victor took great care of me and my car. He always does. He keeps me informed and updated, explains all requirements to my satisfaction. I would recommend him to anyone. More

by mj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Oct 01, 2020 -

Toyota of Woodbridge responded

We are so happy to hear about your experience with Victor! He is an amazing guy to have on our team. John Davitt Service Director Lustine Toyota (703) 492-3604 jdavitt@lustine.com

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