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Toyota of Woodbridge

Woodbridge, VA

4.5
1,260 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,260 reviews

November 07, 2020

Always a pleasure to have my car serviced here. Have been using Lustine for many years and have never been disappointed. Even when there was a problem, they made it right. More

by Rav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad, Chrissy Cokinos
Nov 10, 2020 -

Toyota of Woodbridge responded

We have enjoyed having you visit us for your servicing needs! Always remember, if you need assistance, just give us a call! John Davitt Service Director Lustine Toyota (703) 492-3604 jdavitt@lustine.com

November 05, 2020

Doug Canty is very professional and courteous. I will request Doug for my future service appointments. I also appreciate the prompt and thorough service to my Tacoma. Thank you. More

by hernandt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Canty
Nov 06, 2020 -

Toyota of Woodbridge responded

Thank you for the 5-star rating! We appreciate hearing about your experience with Doug! Let us know how we can assist in the future! John Davitt Service Director Lustine Toyota (703) 492-3604 jdavitt@lustine.com

November 05, 2020

All,Margaret is Terrific! I would like to thank her for All, Margaret is Terrific! I would like to thank her for helping me with my car service issues, she went the extra mile to assist me!!!! More

by fthomas22193
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margaret (Asst. Service Manager, Isaiah Zegeye
Nov 05, 2020 -

Toyota of Woodbridge responded

Thank you for the 5-star rating! We enjoyed reading about your experience with Margaret. Please let us know if there is anything else we can assist with! John Davitt Service Director Lustine Toyota (703) 492-3604 jdavitt@lustine.com

November 02, 2020

Our Service Manager Alex Garcia was very professional and a joy to work with. Promote ASAP would be a wise decision for this dealership. consummate professional More

by chrism
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Nov 03, 2020 -

Toyota of Woodbridge responded

Thank you for the kind words in regards to Alex Garcia. We really appreciate your 5-star rating! John Davitt Service Director Lustine Toyota (703) 492-3604 jdavitt@lustine.com

Nov 03, 2020 -

chrism responded

Mr. Davitt we have worked with Alex for several years and he has had the same professional attitude and friendliness always. I'm serious about you should seek promotion. Chris Maryfield

October 28, 2020

It is always a pleasure to work with Victor Bassey. He is a kind and professional member of your team. He was very sensitive to my time and meeting my physical needs ( I am handicapped). More

by Connie Odems
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Oct 28, 2020 -

Toyota of Woodbridge responded

Connie, We are so happy to hear about your experience with Victor! Please let us know how we can help again in the future! John Davitt Service Director Lustine Toyota (703) 492-3604 jdavitt@lustine.com

October 25, 2020

Alexander Garcia is the best,give him a big raise, don't loose him or I will leave Toyotaservices.,. Thanks everyone ..Nothing else to say More

by 4runer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia, Amber Relyea
Oct 26, 2020 -

Toyota of Woodbridge responded

Thank you for the kind words in regards to Alex Garcia! We truly enjoy having him on our team and hope that he is around for a very long time! John Davitt Service Director Lustine Toyota (703) 492-3604 jdavitt@lustine.com

October 23, 2020

Excellent service. I was in for my routine maintenance for 20,000 miles. My representative Margaret Lawson was attentive to my time and needs. I appreciate her level of professionalism. More

by dw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margaret Lawson
Oct 24, 2020 -

Toyota of Woodbridge responded

Thanks for taking the time to share about your recent experience with Margaret! We truly appreciate the 5-star rating! John Davitt Service Director Lustine Toyota (703) 492-3604 jdavitt@lustine.com

October 22, 2020

Excellence and quick service! I went in for a routine maintenance service for my car! Margaret Lawson was phenomenal! She went over what was going to be done to my car. She had originally told me it woul More

by C0rker06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margaret Lawson, Isaiah Zegeye
Oct 23, 2020 -

Toyota of Woodbridge responded

Thanks for sharing about your recent experience with Margaret! Margaret is a very detailed staff member and always takes time to make sure her customers understand everything. John Davitt Service Director Lustine Toyota (703) 492-3604 jdavitt@lustine.com

October 14, 2020

This dealership is my only go to for my service needs. Great experience all the time. Can't say enough about my rep Alex Garcia; he's the best. Thanks Alex! More

by dhemans1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey, Alex Garcia
Oct 14, 2020 -

Toyota of Woodbridge responded

We are thrilled to hear about your recent experience with Lustine Toyota and Alex Garcia! We will always be here to assist you! John Davitt Service Director Lustine Toyota (703) 492-3604 jdavitt@lustine.com

October 13, 2020

DROPPED MY CAR OF TO HAVE MY TIRES REPLACED. DOUG WAS VERY HELPFUL. HE GAVE ME INFORMATION REGARDING THE ROADSIDE ASSISTANCE THAT I DIDN'T REALIZE THAT I HAD! VERY HELPFUL More

by srutan08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DOUG CANTY, Amber Relyea
Oct 14, 2020 -

Toyota of Woodbridge responded

Doug is a very helpful person, both with his customers and around the dealership! Thanks for taking the time to share about your experience! Let us know how we can help in the future. John Davitt Service Director Lustine Toyota (703) 492-3604 jdavitt@lustine.com

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