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Toyota of Woodbridge

Woodbridge, VA

4.5
1,262 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,262 reviews

December 11, 2020

As always, a very pleasant experience. Margaret Lawson was prepared for my appointment and my new tires were installed and balanced in the time promised. More

by rosemarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margaret Lawson
Dec 11, 2020 -

Toyota of Woodbridge responded

Thank you for the kind words about your experience with Margaret! Let us know how we can help in the future!

December 08, 2020

Barry handled service on my 09 Prius. He clearly explained all the work that had to be completed on the car. Barry was professional and courteous and kept me informed about the length of time it wo More

by Maggie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry
Dec 08, 2020 -

Toyota of Woodbridge responded

Thanks for the 5-star rating Maggie! We are so happy that Barry was able to help you out with your 2009 Toyota Prius! We look forward to assisting you in the future!

December 05, 2020

Javier did a excellent job helping me his service was excellent thank you javier Rodriguez for the help hope you can help me again good job More

by Nicole2002arg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Rodriguez
Dec 07, 2020 -

Toyota of Woodbridge responded

We love hearing about your experience with Javier! Thanks for sharing! Let us know how we can help in the future!

Dec 07, 2020 -

Nicole2002arg responded

Javier he doing very good job..!!

December 05, 2020

Victor is my service rep. He has handle all the service on my car since I purchased it. Have never had any problems with my car since I purchased it. Have done all regular maintenance at Lustine More

by Ltrout1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Dec 07, 2020 -

Toyota of Woodbridge responded

Thanks for the kind words about Victor and the 5-star rating! We look forward to helping you again in the future!

November 26, 2020

Thank you Victor for your excellent customer service; I can always depend on you for your kind and efficient customer service. I am always pleased with your experience and concerns. More

by Bladypilot
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Nov 30, 2020 -

Toyota of Woodbridge responded

Thank you for taking the time to share about your experience with Victor! We can't wait to help again in the future. John Davitt Service Director Lustine Toyota (703) 492-3604 jdavitt@lustine.com

November 26, 2020

Omar Reid was professional and personable. We were extremely comfortable working with him. He was quick to reach out to us when the vehicle type we were interested came available, and was courteous in More

by Daveandkate83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Reid
Nov 30, 2020 -

Toyota of Woodbridge responded

Thank you for taking the time to share about your experience with Omar! He works really hard to ensure that his customers are well taken care of! We hope to help again in the future! Amine Rezki General Manager Lustine Toyota (703) 492-3603 arezki@lustine.com

November 25, 2020

Javier was super nice and answered all of the questions I had. Very informative, can’t wait to go back to him in 6 months! More

by kbaires
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier , Victor Bassey
Nov 30, 2020 -

Toyota of Woodbridge responded

We really appreciate the kind words about Javier! We will be sure to pass them on! John Davitt Service Director Lustine Toyota (703) 492-3604 jdavitt@lustine.com

November 24, 2020

Javier Rodriquez was beyond excellent! He made sure my 2019 Toyota Tacoma had the recall and scheduled maintenance completed on time and prompt shuttle service to pick me up at home. Outstanding customer More

by gvinson724
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margaret Lawson, Amber Relyea
Nov 24, 2020 -

Toyota of Woodbridge responded

Thank you for the 5-star rating regarding your service with Javier! We look forward to helping you out again in the future!

November 24, 2020

Excellent service however water pump failed at 78,800 miles and price was very high. Dealership prices in general are way two high. Hope prices can be lowered More

by Makeihnow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Canty
Nov 30, 2020 -

Toyota of Woodbridge responded

Thank you for taking the time to share about your experience! We have coupons that are on our website to help with servicing costs! Next time you stop in, we would be happy to show you how to access them! John Davitt Service Director Lustine Toyota (703) 492-3604 jdavitt@lustine.com

November 22, 2020

Richard is very helpful and professional. He made sure to call me to let me know my car was ready and problems that it has. More

by Mv773
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Verdugo
Nov 23, 2020 -

Toyota of Woodbridge responded

We appreciate the kind words about your experience with Richard! Let us know how we can assist you in the future! Amine Rezki General Manager Lustine Toyota (703) 492-3603 arezki@lustine.com

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