Toyota of Woodbridge
Woodbridge, VA
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The initial point of contact, Margaret Lawson, was excellent. It was my first visit to Lustine, and all the paperwork and other matters were all set up. I was done in less than two hours, as I waite excellent. It was my first visit to Lustine, and all the paperwork and other matters were all set up. I was done in less than two hours, as I waited there. More
Service was prompt, I was allowed to see the problems identified in the service bay and my service advisor worked with Toyota to get the repairs covered under my extended warrantee. identified in the service bay and my service advisor worked with Toyota to get the repairs covered under my extended warrantee. More
Excelent servicio, muy amables y atentos Las nuevas Excelent servicio, muy amables y atentos Las nuevas medidas de seguridad muy bien , siguiendo todos los protocolos de sanidad necesaria para el bie Excelent servicio, muy amables y atentos Las nuevas medidas de seguridad muy bien , siguiendo todos los protocolos de sanidad necesaria para el bien de todos More
I have said many times that the Service Center is the backbone for Lustine Toyota. The folks are just awesome. Yes, there have been times that I need to express myself, but I will still give Service Ce backbone for Lustine Toyota. The folks are just awesome. Yes, there have been times that I need to express myself, but I will still give Service Center Kudos. More
Sumit Bajaj was excellent! Great experience overall. Still feel great about our purchase and glad to buy again in the Toyota family. I'd recommend anyone that's needs a car to visit Lustine Toyota Still feel great about our purchase and glad to buy again in the Toyota family. I'd recommend anyone that's needs a car to visit Lustine Toyota More
Mr. Victor was very friendly and very informative on the vehicle being serviced. He helped the service process in a step to step manner. A real professional and customer service minded person. vehicle being serviced. He helped the service process in a step to step manner. A real professional and customer service minded person. More
Chrissy is always professional, friendly, courteous, helpful and thorough. She explains all the service needs of the vehicle including the urgent ones. I also appreciate that Lustine does not bill for m helpful and thorough. She explains all the service needs of the vehicle including the urgent ones. I also appreciate that Lustine does not bill for my state safety inspecttons. More
Excellent service, friendly . very professional and bilingual ( English and Spanish ). My appointment was at 1/00pm and at 12:45 they were ready for me. Thank you very much Mr. Javier Rodríguez. Keep i bilingual ( English and Spanish ). My appointment was at 1/00pm and at 12:45 they were ready for me. Thank you very much Mr. Javier Rodríguez. Keep it up the good work. More
Friendly, helpful and knowledgeable Employees. Accommodating to my needs. Vehicle is always Ready on time. Loaner vehicle available when needed. These folks have give me 16 years of great service! Accommodating to my needs. Vehicle is always Ready on time. Loaner vehicle available when needed. These folks have give me 16 years of great service! More
Victor is professional, helpful, and thorough. My car was returned when promised and I was informed of the progress, from beginning to end. Thank you. was returned when promised and I was informed of the progress, from beginning to end. Thank you. More