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Toyota of Woodbridge

Woodbridge, VA

4.5
1,262 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,262 reviews

March 23, 2021

The initial point of contact, Margaret Lawson, was excellent. It was my first visit to Lustine, and all the paperwork and other matters were all set up. I was done in less than two hours, as I waite More

by James Faranda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margaret Lawson
Mar 23, 2021 -

Toyota of Woodbridge responded

Thanks James for providing your feedback about your experience with Margaret! We are so happy that she made everything so easy and quick for you!

March 20, 2021

Service was prompt, I was allowed to see the problems identified in the service bay and my service advisor worked with Toyota to get the repairs covered under my extended warrantee. More

by gwkmdphd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Basson
Mar 22, 2021 -

Toyota of Woodbridge responded

Thanks so much for your kind words and sharing your experience with our dealership! Please let us know if we can help again in the future!

March 16, 2021

Excelent servicio, muy amables y atentos Las nuevas Excelent servicio, muy amables y atentos Las nuevas medidas de seguridad muy bien , siguiendo todos los protocolos de sanidad necesaria para el bie More

by Jika75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Mar 17, 2021 -

Toyota of Woodbridge responded

Gracias por tus lindas palabras!

March 15, 2021

I have said many times that the Service Center is the backbone for Lustine Toyota. The folks are just awesome. Yes, there have been times that I need to express myself, but I will still give Service Ce More

by C L Sumo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Canty
Mar 16, 2021 -

Toyota of Woodbridge responded

Thank you for sharing your experience with our service department. We think you are awesome as well!

March 14, 2021

Sumit Bajaj was excellent! Great experience overall. Still feel great about our purchase and glad to buy again in the Toyota family. I'd recommend anyone that's needs a car to visit Lustine Toyota More

by Shoemandan5037
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Submit and Haseeb
Mar 15, 2021 -

Toyota of Woodbridge responded

We truly appreciate the kind words regarding your experience with Sumit! Please let us know how we can help again in the future!

March 07, 2021

Mr. Victor was very friendly and very informative on the vehicle being serviced. He helped the service process in a step to step manner. A real professional and customer service minded person. More

by dino48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Mar 08, 2021 -

Toyota of Woodbridge responded

Thank you for the kind words and 5-star rating regarding your experience with Victor! We look forward to working with you again in the future.

February 25, 2021

Chrissy is always professional, friendly, courteous, helpful and thorough. She explains all the service needs of the vehicle including the urgent ones. I also appreciate that Lustine does not bill for m More

by LionMountain
Recommend Dealer
Yes
Employees Worked With
Victor Bassey, Bryant Jones, Chrissy Cokinos, Alex Garcia
Mar 01, 2021 -

Toyota of Woodbridge responded

Thank you for the feedback regarding your experience with Chrissy! We hope to help again in the future!

February 18, 2021

Excellent service, friendly . very professional and bilingual ( English and Spanish ). My appointment was at 1/00pm and at 12:45 they were ready for me. Thank you very much Mr. Javier Rodríguez. Keep i More

by nordiacor66
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Rodriguez
Feb 23, 2021 -

Toyota of Woodbridge responded

Thanks for the kind words regarding your experience! We are so happy to be able to offer a diverse workforce to be able to assist individuals of all walks of life!

February 11, 2021

Friendly, helpful and knowledgeable Employees. Accommodating to my needs. Vehicle is always Ready on time. Loaner vehicle available when needed. These folks have give me 16 years of great service! More

by EHHRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
Feb 11, 2021 -

Toyota of Woodbridge responded

We appreciate the kind words regarding your recent experience! Please let us know if we can help in the future!

February 10, 2021

Victor is professional, helpful, and thorough. My car was returned when promised and I was informed of the progress, from beginning to end. Thank you. More

by nsvalentine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Feb 11, 2021 -

Toyota of Woodbridge responded

We really enjoy having Victor on our team! We hope to work with you again in the future!

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