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Toyota of Woodbridge

Woodbridge, VA

4.5
1,262 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,262 reviews

April 16, 2021

Every thing went smooth except waiting time. It took about 1:40 minutes. The staff were respectful and helpful. The waiting time could be shortened. More

by ashqar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodriguez
Apr 16, 2021 -

Toyota of Woodbridge responded

We appreciate your feedback regarding your experience.

April 16, 2021

The staff was very courteous, helpful and professional. Javier walked me through the process of having my vehicle serviced, waiting times and other options. When checking out the teller was very pleasant a More

by Redskinrob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Rodriguez
Apr 16, 2021 -

Toyota of Woodbridge responded

Thank you for the kind words and 5-star rating! We truly appreciate it!

April 08, 2021

I have purchased 4 Camrys, 1 Tacoma, and 3 Avalons over the years past and have aways been happy with your courteous and professional service. The sales rep this time was Darwin Matamoros - Loved his happ More

by depops
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darwin Matamoros
Apr 09, 2021 -

Toyota of Woodbridge responded

We really appreciate your continued business! We look forward to assisting you in the future again!

April 02, 2021

We really appreciate Alex Garcia, our service representative. He is always totally professional. Alex is a major reason we bought another Sienna from Lustine. Very happy with our Sienna. More

by Kathie3280
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Apr 02, 2021 -

Toyota of Woodbridge responded

We really appreciate the kind words and 5-star rating in regards to your experience with Alex! Please let us know how we can help again in the future!

April 01, 2021

Excellent service! Always a great experience with Brad. Never used a dealership for service your service department has changed my mind. Never a long wait. More

by chenry0303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Danzig
Apr 02, 2021 -

Toyota of Woodbridge responded

Thanks for the kind words regarding your experience with Brad in service! Let us know if we can help again in the future!

April 01, 2021

Salesman, Ali, was very attentive to our needs and provided outstanding support. Negotiation with the staff resulted in a fair and reasonable price for both parties. More

by The Miller’s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali
Apr 02, 2021 -

Toyota of Woodbridge responded

Thank you so much for sharing about your purchasing experience at Lustine! We look forward to working with you again in the future!

April 01, 2021

Excellent service! Margaret was wonderful to work with! Thanks for making it so easy! Explained all that was done explained what to expect on my next service visit. More

by pfederinko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margaret Lawson
Apr 02, 2021 -

Toyota of Woodbridge responded

We really appreciate you sharing your feedback! Please let us know what we can do for you in the future!

March 31, 2021

My representative, Victor Bassey, always goes the X-TRA mile to ensure quality services, affordable care and attention to detail with the service and maintenance technicians to explain repairs and the part More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Apr 01, 2021 -

Toyota of Woodbridge responded

Thank you so much for sharing about your recent experience with Victor! He always goes the extra mile for his customers! Please be sure to let us know if we can be of assistance in the future.

March 28, 2021

Impressed with communications from service manager, ability to make appts online, and ability to pay online prior to picking up vehicle from service. Was able to discuss with Richard V exactly what I More

by ADB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard V
Mar 29, 2021 -

Toyota of Woodbridge responded

We truly appreciate the feedback and kind words regarding your experience! Please let us know if we can help again in the future!

March 24, 2021

Very professional, explained everything being done, cost, and expected time job would take. To Lustin staff and management keep up the great job. Well done. More

by Valorcoptrucker#aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos, Amber Relyea
Mar 24, 2021 -

Toyota of Woodbridge responded

Thank you for your kind words and 5-star rating. We look forward to assisting you in the future!

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