Toyota of Woodbridge
Woodbridge, VA
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I have purchased 4 Camrys, 1 Tacoma, and 3 Avalons over the years past and have aways been happy with your courteous and professional service. The sales rep this time was Darwin Matamoros - Loved his happ the years past and have aways been happy with your courteous and professional service. The sales rep this time was Darwin Matamoros - Loved his happy and helpful approach. Thank him for me. More
We really appreciate Alex Garcia, our service representative. He is always totally professional. Alex is a major reason we bought another Sienna from Lustine. Very happy with our Sienna. representative. He is always totally professional. Alex is a major reason we bought another Sienna from Lustine. Very happy with our Sienna. More
Excellent service! Always a great experience with Brad. Never used a dealership for service your service department has changed my mind. Never a long wait. Never used a dealership for service your service department has changed my mind. Never a long wait. More
Salesman, Ali, was very attentive to our needs and provided outstanding support. Negotiation with the staff resulted in a fair and reasonable price for both parties. provided outstanding support. Negotiation with the staff resulted in a fair and reasonable price for both parties. More
Excellent service! Margaret was wonderful to work with! Thanks for making it so easy! Explained all that was done explained what to expect on my next service visit. Thanks for making it so easy! Explained all that was done explained what to expect on my next service visit. More
My representative, Victor Bassey, always goes the X-TRA mile to ensure quality services, affordable care and attention to detail with the service and maintenance technicians to explain repairs and the part mile to ensure quality services, affordable care and attention to detail with the service and maintenance technicians to explain repairs and the parts department for ordering parts, if required. More
Impressed with communications from service manager, ability to make appts online, and ability to pay online prior to picking up vehicle from service. Was able to discuss with Richard V exactly what I ability to make appts online, and ability to pay online prior to picking up vehicle from service. Was able to discuss with Richard V exactly what I wanted done on the vehicle and he/Lustine delivered. Quick and professional, which is not normally what one gets from service departments in this area (normally you’re a number ($) and pressured into upselling unnecessary service requirements). Will definitely make an appt with Lustine for our next regular maintenance. Thank you. More
Very professional, explained everything being done, cost, and expected time job would take. To Lustin staff and management keep up the great job. Well done. and expected time job would take. To Lustin staff and management keep up the great job. Well done. More
The initial point of contact, Margaret Lawson, was excellent. It was my first visit to Lustine, and all the paperwork and other matters were all set up. I was done in less than two hours, as I waite excellent. It was my first visit to Lustine, and all the paperwork and other matters were all set up. I was done in less than two hours, as I waited there. More
Service was prompt, I was allowed to see the problems identified in the service bay and my service advisor worked with Toyota to get the repairs covered under my extended warrantee. identified in the service bay and my service advisor worked with Toyota to get the repairs covered under my extended warrantee. More