Toyota of Woodbridge
Woodbridge, VA
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Alex Garcia did a great job as my service advisor. He shared every step that my vehicle was going through. As usual he contact me if anything comes up that wasn't discussed. shared every step that my vehicle was going through. As usual he contact me if anything comes up that wasn't discussed. More
Victor is great at assessing vehicle issues. Subsequently, as a Service Consultant, Victor provides outstanding customer service and is a great reflection on Lustine Toyota! Subsequently, as a Service Consultant, Victor provides outstanding customer service and is a great reflection on Lustine Toyota! More
I’m very pleased with the service I received for my Prius. My service consultant, Victor, always schedules my appointments for the day/time that is most convenient for me, goes over the service the ca Prius. My service consultant, Victor, always schedules my appointments for the day/time that is most convenient for me, goes over the service the car needs prior to work being done, and, if unforeseen problems are found, he explains to me in laymen’s terms what needs immediate or possibly delayed attention. I feel confident he is providing me honest advice. More
Lustine found a excellent salesperson when they hired Nadir. He was most courteous. Cannot say the same for the man who prepared my paperwork for the sale. Nadir. He was most courteous. Cannot say the same for the man who prepared my paperwork for the sale. More
Although I have to drive a long distance from the west side of PWC to the east side of the county to the dealership for service, they take my car right on time to start on the maintenance service. I reall side of PWC to the east side of the county to the dealership for service, they take my car right on time to start on the maintenance service. I really appreciate that. I'm not one for being out in a lot of traffic and driving long distance. Victor Bassey always try to make it convenient for my schedule, and is very friendly and professional. He is valuable employee, Please keep him at your dealership. Thankful Customer! More
Ms. Margaret Lawson and Javier Rodriguez provided excellent customer service. My car was serviced in a quick and timely manner. I will refer my friends and family in the future! excellent customer service. My car was serviced in a quick and timely manner. I will refer my friends and family in the future! More
Everyone who was involved with the service appointments for my two 2019 Highlanders on 20 & 21 April were professional, courteous and efficient, particularly Margarette Lawson. for my two 2019 Highlanders on 20 & 21 April were professional, courteous and efficient, particularly Margarette Lawson. More
Every thing went smooth except waiting time. It took about 1:40 minutes. The staff were respectful and helpful. The waiting time could be shortened. about 1:40 minutes. The staff were respectful and helpful. The waiting time could be shortened. More
The staff was very courteous, helpful and professional. Javier walked me through the process of having my vehicle serviced, waiting times and other options. When checking out the teller was very pleasant a Javier walked me through the process of having my vehicle serviced, waiting times and other options. When checking out the teller was very pleasant and helpful. More