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Toyota of Woodbridge

Woodbridge, VA

4.5
1,260 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,260 reviews

May 01, 2021

Alex Garcia did a great job as my service advisor. He shared every step that my vehicle was going through. As usual he contact me if anything comes up that wasn't discussed. More

by Monte1159
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia, Amber Relyea
May 05, 2021 -

Toyota of Woodbridge responded

Thank you for sharing about your experience with Alex! We look forward to helping you again in the future!

April 30, 2021

Brad is a good guy in trying look out for the customer and Lustine. I'd be happy to deal with him again. I'll be back for the next service. More

by usmcm151
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Apr 30, 2021 -

Toyota of Woodbridge responded

We really appreciate your feedback! Please let us know how we can help in the future!

April 30, 2021

Victor is great at assessing vehicle issues. Subsequently, as a Service Consultant, Victor provides outstanding customer service and is a great reflection on Lustine Toyota! More

by MolliT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
May 05, 2021 -

Toyota of Woodbridge responded

We really appreciate your feedback and 5-star rating!

April 24, 2021

I’m very pleased with the service I received for my Prius. My service consultant, Victor, always schedules my appointments for the day/time that is most convenient for me, goes over the service the ca More

by Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Apr 26, 2021 -

Toyota of Woodbridge responded

We really appreciate your kind words and 5-star rating!

April 23, 2021

Lustine found a excellent salesperson when they hired Nadir. He was most courteous. Cannot say the same for the man who prepared my paperwork for the sale. More

by Sscott2969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Relyea
Apr 26, 2021 -

Toyota of Woodbridge responded

Thank you for taking the time to share about your recent experience. We look forward to assisting you in the future.

April 23, 2021

Although I have to drive a long distance from the west side of PWC to the east side of the county to the dealership for service, they take my car right on time to start on the maintenance service. I reall More

by Burgundy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Apr 26, 2021 -

Toyota of Woodbridge responded

We really appreciate the feedback in regards to your recent experience. Please let us know how we can help in the future!

April 22, 2021

Ms. Margaret Lawson and Javier Rodriguez provided excellent customer service. My car was serviced in a quick and timely manner. I will refer my friends and family in the future! More

by C0rker06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margaret Lawson, Javier Rodriguez
Apr 26, 2021 -

Toyota of Woodbridge responded

We really appreciate your kind words and 5-star rating!

April 21, 2021

Everyone who was involved with the service appointments for my two 2019 Highlanders on 20 & 21 April were professional, courteous and efficient, particularly Margarette Lawson. More

by nanjonva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margaret Lawson
Apr 22, 2021 -

Toyota of Woodbridge responded

Thank you for such great feedback! We really appreciate your business.

April 16, 2021

Every thing went smooth except waiting time. It took about 1:40 minutes. The staff were respectful and helpful. The waiting time could be shortened. More

by ashqar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodriguez
Apr 16, 2021 -

Toyota of Woodbridge responded

We appreciate your feedback regarding your experience.

April 16, 2021

The staff was very courteous, helpful and professional. Javier walked me through the process of having my vehicle serviced, waiting times and other options. When checking out the teller was very pleasant a More

by Redskinrob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Rodriguez
Apr 16, 2021 -

Toyota of Woodbridge responded

Thank you for the kind words and 5-star rating! We truly appreciate it!

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