Toyota of Woodbridge
Woodbridge, VA
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This was our first service appointment with Lustine. The entire process was easy. Excellent communication and great customer service from Javier Rodriguez. Thank you! We'll definitely be back. entire process was easy. Excellent communication and great customer service from Javier Rodriguez. Thank you! We'll definitely be back. More
Lustine is not where I purchased my Toyota, but is the most convenient. I hesitate to use their service as it has been poorly rated. But I was pleased. most convenient. I hesitate to use their service as it has been poorly rated. But I was pleased. More
Victor always takes excellent care of my cars service visits! He is a great service advisor! Oh I completely trust his advice and opinions on my car service needs. visits! He is a great service advisor! Oh I completely trust his advice and opinions on my car service needs. More
Thank-you Alex for another successful and easy service. You have been a great advisor for more than four years. See you during my next service. You have been a great advisor for more than four years. See you during my next service. More
Thanks Alex, you are always delivering a wonderful costumer service. I appreciate all you do for me, when I take my car to the dealer. Thanks Again!!! Paola costumer service. I appreciate all you do for me, when I take my car to the dealer. Thanks Again!!! Paola More
Did not have Alex--had Barry. Good from start to finish---being less crowded was very pleasant--kept informed regarding status of work being done--place clean. finish---being less crowded was very pleasant--kept informed regarding status of work being done--place clean. More
Always very good service. From check-in to check-out, the service process is a well oiled machine. Alex always keeps me informed and makes sure my vehicle stays up to date on service. service process is a well oiled machine. Alex always keeps me informed and makes sure my vehicle stays up to date on service. More
Outstanding service and employees. Never a hassle on anything. Alec Garcia has always provided great service and keeps me informed on everything about my truck including things to look for down the road anything. Alec Garcia has always provided great service and keeps me informed on everything about my truck including things to look for down the road. More
Everything went extremely well until the very end. Mr. Garcia is very personable and explained what needed to be done. He assured me my first 5K service would be done as quickly as possible, but offered y Garcia is very personable and explained what needed to be done. He assured me my first 5K service would be done as quickly as possible, but offered your shuttle service, if needed. True to his word, it was done and I went to get my vehicle. Mr Garcia instructed me to take my keys and invoice to the valet, who would get my car. I guess he was very busy because he told me where it was parked and gave me back the keys. I walked to my car and left. I threw away the trash left behind that the valet should have disposed of if he had done his job. It would have been a 5 star review but for that. Thanks. More