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Toyota of Woodbridge

Woodbridge, VA

4.5
1,262 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,262 reviews

July 19, 2021

The staff is very courteous & professional. Javier is very accommodating & keeps me abreast of what's happening with my car & he has been great to work with. More

by Redskinrob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Rodriguez
Jul 19, 2021 -

Toyota of Woodbridge responded

Thank you so much for the kind words and 5-star rating!

July 19, 2021

Excellent customer service. Prompt service, and detailed reports. Why does this have to be 25 words? There isnt much to talk about. The service is always great. More

by Kippn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey, Chrissy Cokinos, Alex Garcia
Jul 21, 2021 -

Toyota of Woodbridge responded

Thank you for the feedback!

July 16, 2021

I had a great experience at Lustine Toyota. Excellent service for my car done in a timely fashion. Excellent customer service. I will definitely will come back. More

by cwcx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret Lawson, Victor Bassey, Chrissy Cokinos, Alex Garcia
Jul 19, 2021 -

Toyota of Woodbridge responded

Thank you so much for the kind words and 5-star rating!

July 10, 2021

Brad Danzig was very prompt and professional. He also had a good sense of humor that I appreciated very much. Happy with the service I received. More

by hyltonsjm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Danzig
Jul 12, 2021 -

Toyota of Woodbridge responded

We appreciate your feedback!

July 08, 2021

My service rep Barry Basson has been great, and always looks after taking care of all my car service needs in the time requested, always done on time . More

by lorij
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Basson
Jul 09, 2021 -

Toyota of Woodbridge responded

Thank you so much for the awesome feedback! Let us know if you need anything in the future!

July 01, 2021

The Customer Service at the service center was superb, Mr. Victor was great; he explained every possible issue to my car. I appreciate his explanation and offer to re-schedule the repair with him at my co More

by Ghufran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Jul 02, 2021 -

Toyota of Woodbridge responded

Thank you for the feedback regarding your experience with Victor! Please let us know how we can help in the future.

June 30, 2021

Been using Lustine to service my two vehicles for years. I always use Alex Garcia as my service manager. He provides excellent communication and handles the services well. I get a fair recommendation of More

by wjkiii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Jul 01, 2021 -

Toyota of Woodbridge responded

Thank you so much for the great feedback! We cannot wait to continuously serve you!

June 29, 2021

Brad Danzig was very professional and wonderfully helpful. My car was carefully treated during the annual inspection. It’s a relief to know that having it done is one thing now complete for another More

by palmadesso115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Danzig 5 Stars
Jun 29, 2021 -

Toyota of Woodbridge responded

We really appreciate your feedback and will definitely look into what happened when you arrived. We are also more than happy to help!

Jun 30, 2021 -

palmadesso115 responded

Thank you. I appreciate your response and willingness to address this issue.

June 24, 2021

Always receive great service at Lustine Toyota. Alexander was a fantastic advisor. More

by traepalmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Jun 28, 2021 -

Toyota of Woodbridge responded

We always love working with you! Thank you for the feedback and 5-star rating!

June 21, 2021

Barry did a great job working with me in servicing my vehicle and repairing my back door. He worked with me on the pricing and the turnaround time. Many thanks! More

by lwinfreesimon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Basson
Jun 21, 2021 -

Toyota of Woodbridge responded

We appreciate the feedback regarding your experience with Barry! Please let us know if we can help again in the future.

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