Toyota of Woodbridge
Woodbridge, VA
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I had a great experience at Lustine Toyota. Excellent service for my car done in a timely fashion. Excellent customer service. I will definitely will come back. service for my car done in a timely fashion. Excellent customer service. I will definitely will come back. More
My service rep Barry Basson has been great, and always looks after taking care of all my car service needs in the time requested, always done on time . looks after taking care of all my car service needs in the time requested, always done on time . More
The Customer Service at the service center was superb, Mr. Victor was great; he explained every possible issue to my car. I appreciate his explanation and offer to re-schedule the repair with him at my co Mr. Victor was great; he explained every possible issue to my car. I appreciate his explanation and offer to re-schedule the repair with him at my convenient schedule. More
Been using Lustine to service my two vehicles for years. I always use Alex Garcia as my service manager. He provides excellent communication and handles the services well. I get a fair recommendation of I always use Alex Garcia as my service manager. He provides excellent communication and handles the services well. I get a fair recommendation of what needs to be done now and in the future. He does a great job answering my questions about what is being performed. More
Brad Danzig was very professional and wonderfully helpful. My car was carefully treated during the annual inspection. It’s a relief to know that having it done is one thing now complete for another helpful. My car was carefully treated during the annual inspection. It’s a relief to know that having it done is one thing now complete for another year. The representative that met me when I first arrived was neither pleasant, nor helpful. She attempted to dissuade me from having my car inspected without an appointment. When I checked with Brad, he indicated that there was no issue with it. From that point on, the initial representative was more pleasant and helpful. It seemed that she was a good and loyal employee. Perhaps she would benefit from social skills training… Thank you for overall great service. More
Barry did a great job working with me in servicing my vehicle and repairing my back door. He worked with me on the pricing and the turnaround time. Many thanks! vehicle and repairing my back door. He worked with me on the pricing and the turnaround time. Many thanks! More
This was our first service appointment with Lustine. The entire process was easy. Excellent communication and great customer service from Javier Rodriguez. Thank you! We'll definitely be back. entire process was easy. Excellent communication and great customer service from Javier Rodriguez. Thank you! We'll definitely be back. More
Lustine is not where I purchased my Toyota, but is the most convenient. I hesitate to use their service as it has been poorly rated. But I was pleased. most convenient. I hesitate to use their service as it has been poorly rated. But I was pleased. More