Toyota of Woodbridge
Woodbridge, VA
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The service was great. Everyone had a positive and kind attitude. It made for a great experience. A car purchase is typically something I dread, this time it was a pleasure. attitude. It made for a great experience. A car purchase is typically something I dread, this time it was a pleasure. More
Normally excellent service, quick and informative. My only problem with my last visit was that I had to wait for more than 3 hours. If I'd known in advance how long it would take, I would have requested only problem with my last visit was that I had to wait for more than 3 hours. If I'd known in advance how long it would take, I would have requested a loan vehicle to do something else instead of waiting there. However, I normally don't have to wait more than 1 and 1/2 hours. More
Good experience. Doug Canty is a very good service advisor and kept me informed during the entirety of my visit. Really can't think how to improve the experience. Roger Claussen advisor and kept me informed during the entirety of my visit. Really can't think how to improve the experience. Roger Claussen More
Excellent customer service experience! Quick and responsive and informative sales and staff. Would highly recommend them responsive and informative sales and staff. Would highly recommend them More
Quality of work is good, I always think the prices are too high, but sometimes you get what you pay for. I’ve taken my car to other places and continue to have problems. too high, but sometimes you get what you pay for. I’ve taken my car to other places and continue to have problems. More
Excellent customer service from J. Rodrigeuz, and other staff members .. Every one professional. . and courteous. Need to do away with 25 words and you may have more reviiews. staff members .. Every one professional. . and courteous. Need to do away with 25 words and you may have more reviiews. More
Mr. Alexander Garcia took the time to help verify my warranty coverage prior to my arrival at Lustine Toyota. He personally called me to review this information and other vehicle information as well. Ha warranty coverage prior to my arrival at Lustine Toyota. He personally called me to review this information and other vehicle information as well. Having this insight prior to arrival was helpful. Once I arrived on site, Mr. Garcia provided great customer service and an accurate estimate of my anticipated wait time. I appreciate the honesty and transparency provided to me during my visit. More
This Service appointment was for my routine vehicle inspection and oil change. As always the Staff was professional, courteous and I was on the road in less than an hour. inspection and oil change. As always the Staff was professional, courteous and I was on the road in less than an hour. More
The staff is very courteous & professional. Javier is very accommodating & keeps me abreast of what's happening with my car & he has been great to work with. very accommodating & keeps me abreast of what's happening with my car & he has been great to work with. More
Excellent customer service. Prompt service, and detailed reports. Why does this have to be 25 words? There isnt much to talk about. The service is always great. reports. Why does this have to be 25 words? There isnt much to talk about. The service is always great. More