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Toyota of Woodbridge

Woodbridge, VA

4.5
1,260 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,260 reviews

August 16, 2021

The service was great. Everyone had a positive and kind attitude. It made for a great experience. A car purchase is typically something I dread, this time it was a pleasure. More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cavicante, Michael Ko
Aug 17, 2021 -

Toyota of Woodbridge responded

Thank you for the feedback and 5-star rating!

August 15, 2021

Normally excellent service, quick and informative. My only problem with my last visit was that I had to wait for more than 3 hours. If I'd known in advance how long it would take, I would have requested More

by robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Danzig
Aug 16, 2021 -

Toyota of Woodbridge responded

Thank you for the kind words and 5-star rating!

August 15, 2021

Good experience. Doug Canty is a very good service advisor and kept me informed during the entirety of my visit. Really can't think how to improve the experience. Roger Claussen More

by rclaussen1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Canty
Aug 16, 2021 -

Toyota of Woodbridge responded

Thank you for the kind words and 5-star rating!

August 14, 2021

Excellent customer service experience! Quick and responsive and informative sales and staff. Would highly recommend them More

by nparry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Danzig, Victor Bassey, Chrissy Cokinos, Alex Garcia, Amber Relyea
Aug 16, 2021 -

Toyota of Woodbridge responded

Thank you for the kind words and 5-star rating!

August 08, 2021

Quality of work is good, I always think the prices are too high, but sometimes you get what you pay for. I’ve taken my car to other places and continue to have problems. More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey, Chrissy Cokinos
Aug 09, 2021 -

Toyota of Woodbridge responded

Thank you for the feedback and 5-star rating!

August 07, 2021

Excellent customer service from J. Rodrigeuz, and other staff members .. Every one professional. . and courteous. Need to do away with 25 words and you may have more reviiews. More

by R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J. Rodrigeuz, Victor Bassey, Chrissy Cokinos, Alex Garcia
Aug 09, 2021 -

Toyota of Woodbridge responded

Thank you for the feedback and 5-star rating!

July 25, 2021

Mr. Alexander Garcia took the time to help verify my warranty coverage prior to my arrival at Lustine Toyota. He personally called me to review this information and other vehicle information as well. Ha More

by Pablo Q
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Jul 28, 2021 -

Toyota of Woodbridge responded

Thank you so much for the 5-star rating! We are so glad to hear that you had a great experience with Mr. Garcia! We greatly appreciate your review!

July 24, 2021

This Service appointment was for my routine vehicle inspection and oil change. As always the Staff was professional, courteous and I was on the road in less than an hour. More

by CindyH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margaret Lawson
Jul 28, 2021 -

Toyota of Woodbridge responded

Thank you so much for the 5-star rating! We really appreciate it!

July 19, 2021

The staff is very courteous & professional. Javier is very accommodating & keeps me abreast of what's happening with my car & he has been great to work with. More

by Redskinrob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Rodriguez
Jul 19, 2021 -

Toyota of Woodbridge responded

Thank you so much for the kind words and 5-star rating!

July 19, 2021

Excellent customer service. Prompt service, and detailed reports. Why does this have to be 25 words? There isnt much to talk about. The service is always great. More

by Kippn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey, Chrissy Cokinos, Alex Garcia
Jul 21, 2021 -

Toyota of Woodbridge responded

Thank you for the feedback!

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