Back

Toyota of Woodbridge

Woodbridge, VA

4.5
1,260 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

Directions

By Type

Showing 1,260 reviews

March 08, 2023

Very bad service. ..every time it increases. The last time I visited was to renew inspections and register my car, and I told them that, and after two hours, the form More

by sauuuuud_2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
No one
Mar 09, 2023 -

Toyota of Woodbridge responded

Hello, We're disappointed to hear that this experience wasn't up to our usual standards. Our team never intends to inconvenience you and we hope there is a chance to reconcile these concerns as soon as possible. We hope you will reach out at your earliest convenience to discuss this in detail. Thank you, David Slebodnick - General Manager - 7034941800

March 08, 2023

I would have give 5 stars but the young man that I turned my keys over to never attempted any type greeting. He had AirPods in I spoke he said nothing and filled out the form and handed to me and walked away More

by harrytyrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad was great I don’t know the others
Mar 13, 2023 -

Toyota of Woodbridge responded

Thank you for taking the time to leave us a review. We appreciate the feedback and will make sure it gets addressed with the appropriate members of our team. Take care and please don't hesitate to reach out if we can be of service again in the future. Respectfully, David Slebodnick - General Manager - 7034941800

March 08, 2023

Very good service, Hugo Cajina is the best advisor taking care of my cars the 2 Corolla and a Sienna working at best More

by ronaldlembi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Cajina
Mar 09, 2023 -

Toyota of Woodbridge responded

We appreciate your trust in Hugo and our team to provide five-star care to your Toyota Corollas and Toyota Sienna, Ronald! We look forward to assisting you again next time! Thank you! - Toyota of Woodbridge

Mar 09, 2023 -

ronaldlembi1 responded

Thank you! All my cars are in good shape thank to you guys for your great efforts

March 05, 2023

I really appreciated Abdalla and Amine the manager. They are really attentive and very available to listen to the customer. I am very satisfied and would not hesitate to recommend friends and relativ More

by Hubert Quansah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ADBALLA AND AMINE, Victor Bassey, Chrissy Cokinos, Amber Relyea, Irene Shtock
Mar 07, 2023 -

Toyota of Woodbridge responded

Thank you for the review, Hubert! We're happy to hear Abdalla & Amine provided you with five-star service and we hope you won't hesitate to reach out if our Toyota of Woodbridge team can be of assistance again in the future. Take care!

March 05, 2023

Margaret is courteous and professional. She informs me of all issues with my vehicle. Very knowledgeable and explains everything in detail from specials to the best options for my vehicle. More

by julyjune7363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margaret Lawson
Mar 07, 2023 -

Toyota of Woodbridge responded

Thank you for taking the time to share this wonderful feedback with us! We're so glad Margaret continues to earn your support and we'll be sure to let her know how much you appreciate her excellent service. Take care and thanks again for your business, from all of us here at Toyota of Woodbridge!

March 02, 2023

The service was great and the associate I met with was very helpful throughout the process. More

by font.caliber.0r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Danzig
Mar 03, 2023 -

Toyota of Woodbridge responded

Thank you for sharing your review! -Toyota of Woodbridge

March 02, 2023

Staff, professional. Explained all aspects of work, cost, and estimate wait time. Good job. Everyone. More

by Blessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deepak Ahuja (5 stars), Victor Bassey, Chrissy Cokinos
Mar 03, 2023 -

Toyota of Woodbridge responded

Thank you for your review! -Toyota of Woodbridge

March 02, 2023

Hugo Canija is the best, He has a lot of patience and dedication in his work and every detail with our cars. More

by Milton Canas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
HUGO CANIJA
Mar 03, 2023 -

Toyota of Woodbridge responded

Thank you for sharing your review! Hugo and the rest of our team appreciate the shout-out! -Toyota of Woodbridge

January 07, 2023

Very professional, efficient and friendly sales staff. Everything went smoothly from the start to the finish. More

by Mark.Collins.Watercolors
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Cuzco, Aryan Shafiee, Michael
Jan 09, 2023 -

Toyota of Woodbridge responded

We're so happy to hear it, Mark! Thank you for coming to Toyota of Woodbridge!

January 06, 2023

Added $8000. 00 market adjustment for an LE Sienna 2023!!!! Run from this dealer!!!! This adjustment was on top of the nearly $900.00 Dealer Fee!! More

by rayr_67
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Maverick Moreno
Jan 09, 2023 -

Toyota of Woodbridge responded

Thank you for taking the time to leave us a review. We're sorry we were unable to work with you this time around and hope you'll consider giving us another chance to earn your business in the future. Please don't hesitate to reach out directly if you'd like to discuss your experience in greater detail. Respectfully, David Slebodnick - General Manager - 7034941800

...
32
...