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Toyota of Woodbridge

Woodbridge, VA

4.5
1,262 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,262 reviews

March 16, 2023

Very pleasant experience. The customer service representative, Deepak, help with all I needed and suggested a couple of things I didn’t know I need. More

by madelosa107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deepak
Mar 17, 2023 -

Toyota of Woodbridge responded

Thank you for the kind review! We're happy to hear Deepak provided you with five-star service during your visit and we hope to see you again next time here at Toyota of Woodbridge!

March 15, 2023

Communication was great and the service center made sure everything was good to go and I had everything I needed. More

by am_12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Victor Bassey, Chrissy Cokinos
Mar 16, 2023 -

Toyota of Woodbridge responded

Thank you for leaving us this great review and five-star rating! We look forward to seeing you again! - Toyota of Woodbridge

March 14, 2023

My dealer, Margaret, was very kind, pleasant, courteous, and knowledgeable about her job. Great experience. More

by Koharrop
Recommend Dealer
Yes
Employees Worked With
Can’t recall name
Mar 14, 2023 -

Toyota of Woodbridge responded

This is great news! We look forward to sharing this with Margaret! -Toyota of Woodbridge

March 13, 2023

El agente de ventas que me atendió fue muy amable y profesional en su trabajo More

by roselia.o1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darwin Matamoros
Mar 15, 2023 -

Toyota of Woodbridge responded

¡Gracias por el tipo evaluación! ¡Esperamos verte nuevamente en el futuro! - Toyota of Woodbridge

March 12, 2023

I recently went for Car work. It was bad , either they don’t have trained mechanic or otherwise they are trying to extract money from customers pocket. They gave me good MPI rep More

by garry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DA
Mar 13, 2023 -

Toyota of Woodbridge responded

Thank you for reaching out. I'm sorry to hear you're not satisfied with the service provided by our team and encourage you to reach out directly if you'd like to discuss this experience in greater detail. Respectfully, David Slebodnick - General Manager - 7034941800

Mar 13, 2023 -

garry responded

Hi David , I tried reaching on your number and it looks like people on front desk were not aware of your name David Slebodnick, after few forward, they sent me to voice mail of David and I left voice message, not sure if was yours or someone else, you can ping me when available , if not in office meeting i will answer your call . My number is 732 432 3222, Thanks Garry

March 11, 2023

Nice staff. Good location. The facility could be cleaner. Service was good too. I would recommend. More

by Yem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad and Rafay
Mar 13, 2023 -

Toyota of Woodbridge responded

Thank you for your honest feedback, Yem! -Toyota of Woodbridge

March 11, 2023

Raul was epic! !! He helped out so much. The business manger made me uncomfortable. I was trying to pay in cash and he kept pushing to fiancé. He lied about not bein More

by kadenfarley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
RAUL MONTOYA
Mar 14, 2023 -

Toyota of Woodbridge responded

Hi Kaden, We're deeply disappointed to read this review and appreciate you bringing this situation to our attention. We will address these issues and ensure a better experience next time. Please don't hesitate to reach out to us if you have additional information to share and to help resolve these concerns. Thank you, David Slebodnick - General Manager - 7034941800

March 11, 2023

Was an excellent service, I recommend Maverick he help me a lot to find my car that I love More

by karenrosibel16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maverick
Mar 14, 2023 -

Toyota of Woodbridge responded

Thank you for the kind review! We're so glad Maverick was able to help you find a vehicle you love and we hope you won't hesitate to reach out if we can be of service again in the future. Take care! - The Toyota of Woodbridge Team

March 11, 2023

This dealership is great. The personnel were professional and courteous. Victor is an outstanding manager who met all of my needs and requirements. More

by zim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Bassey, Chrissy Cokinos
Mar 14, 2023 -

Toyota of Woodbridge responded

We appreciate you leaving Victor and Toyota of Woodbridge this five-star rating! We hope you visit us again! Thank you!

March 10, 2023

Great service :). Service advisor Victor was very helpful. Will definitely recommend this dealership for service. More

by Fmarquez84
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Mar 10, 2023 -

Toyota of Woodbridge responded

Thank you for the kind review! Victor & the team hope to see you again next time here at Toyota of Woodbridge!

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