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Toyota of Woodbridge

Woodbridge, VA

4.5
1,262 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,262 reviews

March 25, 2023

Good customer service. The sales representative did a good job. Minimum time was spent. Great More

by Jadoh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawin, Gabriel
Mar 28, 2023 -

Toyota of Woodbridge responded

Thank you, Jadoh! We're appreciative of this kind feedback and five-star rating! - Toyota of Woodbridge

March 25, 2023

Really happy with Kamari and the detailing of the car—and they had it. They did all I asked. Not close to me but worth the trip. More

by gregcaruth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamari denney and Rick ski
Mar 28, 2023 -

Toyota of Woodbridge responded

Thanks for the five stars, Greg! We're glad to hear that Kamari and the rest of the crew here at Toyota of Woodbridge could assist you. We hope to see you back for all of your future auto needs!

Mar 28, 2023 -

gregcaruth responded

Just need my license plates and my extra key. Hoping that will be soon. Can you verify that the key is ordered and that I'll be contacted for that.

March 25, 2023

Toyota of Woodbridge had a great selection of cars, a clean location, and friendly staff working there. More

by FatimaN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gauhar Naeem
Mar 27, 2023 -

Toyota of Woodbridge responded

Hi Fatima, We're proud of the Toyota of Woodbridge team for making the experience so great! Thank you so much for your kind five-star review!

March 24, 2023

I have been coming here since 2004. The service at Ourisman is not like the service I used to receive at Lustine. The Lustine service reps made you feel like they cared about you and yo More

by Nana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chrissy is no longer there. Don’t know others. , Chrissy Cokinos
Mar 27, 2023 -

Toyota of Woodbridge responded

I'm sorry that you were left with a negative impression. If you're willing, I would like to learn more about what transpired so we can improve your experience going forward. Please contact me at your earliest convenience. Thank you, David Slebodnick - General Manager - 7034941800

Mar 28, 2023 -

Nana responded

David, I will take the time to talk to after Easter. I love Our Avalons, but I have just haven’t had the family feeling that I use to have when I brought our cars in for service. I am hopeful that life will improve at Woodbridge Toyota in the future.

March 24, 2023

Mohammed was very helpful and professional. He listened to my criteria for a vehicle and was able to to locate it. More

by G. Kincade
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed, Michael Ko
Mar 27, 2023 -

Toyota of Woodbridge responded

Mohammed and our team are glad that your experience was up to our usual standards. We hope you visit us again! Thank you! - Toyota of Woodbridge

March 24, 2023

Great service, professional, fast and efficient. I was in and out for my safety recall the same day More

by Duplex Nkweni
Recommend Dealer
Yes
Employees Worked With
Margaret Lawson
Mar 27, 2023 -

Toyota of Woodbridge responded

Thank you for sharing your experience! We hope you won't hesitate to reach out if our Toyota of Woodbridge team can be of service again in the future!

March 24, 2023

Great customer service and professionalism. Kept me informed of the progress of my vehicle and was very responsive to my inquiries and needs. I highly recommend Deepak who was the associate w More

by JLa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deepak
Mar 27, 2023 -

Toyota of Woodbridge responded

Thank you for the fantastic feedback about your recent visit here at Toyota of Woodbridge! Deepak & the team appreciate your support and look forward to seeing you again next time!

March 23, 2023

Respectful, advice and calm, not only that he knew how to handle customers. I hope he keeps it up with all customers u More

by aaron acheampong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Forgotten his name
Mar 24, 2023 -

Toyota of Woodbridge responded

Thanks for the great review, Aaron! We appreciate you visiting us here at Toyota of Woodbridge and hope to see you again in the future!

March 23, 2023

Excellent service for nearly 20 years and five automobiles purchased. Deepak, the associate who handled my service this time, greatly impressed me! He took care of my every need plus putting out w More

by Delhar
Recommend Dealer
Yes
Employees Worked With
Deepak, Victor Bassey, Chrissy Cokinos, Amber Relyea, Irene Shtock
Mar 23, 2023 -

Toyota of Woodbridge responded

Thank you for your review! We're so happy that Deepak and the rest of our team have earned your 5 stars during the last 20 years! We look forward to seeing you next time at Toyota of Woodbridge!

March 23, 2023

Great service department they addressed my concerns and made needed repairs. The only problem is repairs being made to route one More

by Droopyfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Danzig
Mar 27, 2023 -

Toyota of Woodbridge responded

We appreciate you leaving our team this great review and understand your frustration at the construction on Route One. We aren't fans either, but hopefully, it'll be resolved and as good as new! We hope to see you again at Toyota of Woodbridge! Thank you!

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