Toyota of Woodbridge

Great customer service and professionalism. Kept me informed of the progress of my vehicle and was very responsive to my inquiries and needs. I highly recommend Deepak who was the associate w Kept me informed of the progress of my vehicle and was very responsive to my inquiries and needs. I highly recommend Deepak who was the associate who handled by service. Will definitely ask for him at my next service visit. More

Mohammed was very helpful and professional. He listened to my criteria for a vehicle and was able to to locate it. He listened to my criteria for a vehicle and was able to to locate it. More

Great service, professional, fast and efficient. I was in and out for my safety recall the same day I was in and out for my safety recall the same day More

I have been coming here since 2004. The service at Ourisman is not like the service I used to receive at Lustine. The Lustine service reps made you feel like they cared about you and yo The service at Ourisman is not like the service I used to receive at Lustine. The Lustine service reps made you feel like they cared about you and your car. Today there is no effort made to have a personal relationship. There is no effort made to keep you posted on the progress of the repairs being made. I sit and sit for almost two hours waiting to be called. When I go to find the person that checked me in, I find that my car was passed to another agent. When he goes to find my car, I am told it is waiting for me in the service bay. Why was there not someone tracking my car? The atmosphere in the place is just not the same. It makes me very sad since my husband and I each have a Toyota Avalon and love them. More

Excellent service for nearly 20 years and five automobiles purchased. Deepak, the associate who handled my service this time, greatly impressed me! He took care of my every need plus putting out w automobiles purchased. Deepak, the associate who handled my service this time, greatly impressed me! He took care of my every need plus putting out work related comments to fellow associates. He reviewed my RAV4 records and gave good advice on what work would be done. I told he he looked like he was doing the work of three people. By the way, this was my first time being served by Deepak, most impressive! More

Since I been with Toyota, the service and especially the customer service has been very good 👍🏼 customer service has been very good 👍🏼 More

Respectful, advice and calm, not only that he knew how to handle customers. I hope he keeps it up with all customers u handle customers. I hope he keeps it up with all customers u More

Great service department they addressed my concerns and made needed repairs. The only problem is repairs being made to route one made needed repairs. The only problem is repairs being made to route one More

Hugo was my service adviser ,he is great ,he help me with all my questions and concerns.Great job Hugo all my questions and concerns.Great job Hugo More

After change from Lustine to Ourisman Toyota, the atemtion to customers developed up, now I’m confortable. atemtion to customers developed up, now I’m confortable. More