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Toyota of Woodbridge

Woodbridge, VA

Overview
Employees
Reviews
Vehicles
4.3
1,264 Reviews
When car shoppers want to shop for a wide selection of new Toyota models and exceptional used car deals, they come to Ourisman Toyota of Woodbridge. We are conveniently located in Woodbridge, VA so we serve drivers from all around the area. We're much more than just a source for exciting new Toyota vehicles. Our goal is to provide car shoppers with a stress-free and enjoyable experience as they pick out their next vehicle, which means providing online car shopping tools, auto financing resources, and an on-site Toyota service center.
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14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,264 reviews

May 02, 2023

Hugo was awesome and explained everything well. Only issue I have was my appointment was at 7am and the car wasn’t done till 11:30. Good thing It was day off More

by LordCamry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
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May 04, 2023 -

Toyota of Woodbridge responded

Hugo was glad to be of service and ensure everything was as transparent as possible. While we apologize that your appointment was extended beyond the original time and appreciate your patience with us. We look forward to seeing you again and encourage you to reach out if you have any concerns to share. Thank you! - Toyota of Woodbridge

May 02, 2023

Their service is excellent and customer handling is perfect and on time . Please keep it up More

by mekdesm2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo cajina
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May 04, 2023 -

Toyota of Woodbridge responded

Thank you for your kind feedback and shoutout to our team! We'll continue working hard to earn your business and look forward to your next visit! Thank you! - Toyota of Woodbridge

April 28, 2023

The warranty is not what’s it’s cracked up to be you still have to spend money nothing is covered under the extended warranty More

by Ddkannamore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
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May 02, 2023 -

Toyota of Woodbridge responded

Thank you for reaching out. I'm sorry to hear of any frustration or confusion related to your warranty and encourage you to contact me directly if you'd like to discuss the situation in greater detail. Respectfully, David Slebodnick - General Manager - 7034941800

April 28, 2023

Excellent customer service always. Thanks to my Service provider Victor Bassey, and the Toyota Family for providing excellent service always, putting clients first. 5 STARS ⭐️ Always! More

by Shellyleake4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All Staff, Victor Bassey, Chrissy Cokinos, Amber Relyea
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May 01, 2023 -

Toyota of Woodbridge responded

We're thrilled to see your glowing recommendation for Toyota of Woodbridge, Shelly! It's fantastic to hear that Victor and our team provided excellent service! Thanks for your loyalty!

April 27, 2023

Excellent experience! My assigned Sales Associate, Omar Reid, was very responsive in returning my phone calls and emails. He, along with the Sales GM and Finance Manager More

by Bobby D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Reid, Enrique Marquez, Gabriel Vosseler
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Apr 28, 2023 -

Toyota of Woodbridge responded

Bobby, we're thrilled to hear you had an excellent experience with Omar & the team here at Toyota of Woodbridge! It's fantastic to know that they were responsive to your needs and made your buying experience a quick & easy one. Thanks for your business and please don't hesitate to reach out if we can be of service again in the future!

April 27, 2023

Everyone is great there Deepak was very friendly and he answered all my questions. He was Great More

by Jane hart
Recommend Dealer
Yes
Employees Worked With
Deepak
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Apr 28, 2023 -

Toyota of Woodbridge responded

Jane, we're so glad you enjoyed working with Deepak & the team here at Toyota of Woodbridge! Thank you for your business and please don't hesitate to reach out if we can be of service again in the future!

April 27, 2023

Margaret is a very personable, knowledgeable and professional manager. She was a pleasure to work with. Thank you for an excellent experience. More

by jamesp1934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margaret Lawson
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May 01, 2023 -

Toyota of Woodbridge responded

Margaret is a true asset to our team here at Toyota of Woodbridge and we're happy to hear she provided you with an excellent experience! Your recommendation and five-star rating mean everything to us! Thank you for being our customer!

April 24, 2023

Financial manager is trash. They don't listen.. now I have to go back to the dealership and TRY to cancel over $8k in warranties... please get the BBB involved and help me!!!!! More

by southidara.patrick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kareem and Gabriel
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May 01, 2023 -

Toyota of Woodbridge responded

Thank you for reaching out. I'm sorry to hear of your frustration and would like the opportunity to assist you with these concerns. When you have a moment, would you please contact me directly? Thanks again, David Slebodnick - General Manager - 7034941800

May 01, 2023 -

southidara.patrick responded

I went in and got these warranties cancelled. I financed for 8k over what I needed to. Toyota will be sending a check to my lien holder the amount charged... My monthly payment stays the same, I'll end up paying this sooner..

April 24, 2023

Like the way how they show you the difference between each car and when you have over in your mind the sales crew help all group are fabulous More

by pamela86_mqrs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Márquez / Ricardo /Brandon
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Apr 26, 2023 -

Toyota of Woodbridge responded

Thank you for the positive feedback! We're glad to hear our team was helpful to you and we hope you won't hesitate to reach out if we can be of service again in the future. Take care! - Toyota of Woodbridge

April 24, 2023

Anytime I’m going to dealership for any purpose everyone is very helpful specially, when I’m going for services in my car. My service advisor is very helpful? Thank you so much everyone🙏 More

by Gmustafa.hotak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Brad was very helpful for me thanks brad, Victor Bassey, Chrissy Cokinos
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Apr 25, 2023 -

Toyota of Woodbridge responded

Thanks for the five stars! We're glad to hear that your visit with us here at Toyota of Woodbridge was such a positive one. We hope to see you back for all of your future automotive needs!

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