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Toyota of Woodbridge

Woodbridge, VA

4.5
1,239 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,239 reviews

May 10, 2023

Customer service and very good customer service verity good customer service very good and service and good More

by shahbaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Good , Victor Bassey, Chrissy Cokinos, Amber Relyea, Irene Shtock
May 12, 2023 -

Toyota of Woodbridge responded

We're so glad to see that you had a great experience with our Toyota of Woodbridge team! Thank you for choosing us and please don't hesitate to reach out if there's anything else we can do for you!

May 07, 2023

Great service department, Knowledgeable and invested in taking care of.the customer. They kept me informed of the outcome of the inspection and what additional service I should consider. Great job! More

by Dougtusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
May 09, 2023 -

Toyota of Woodbridge responded

We're so glad you had a five-star service experience here, Doug! We hope that you come to visit us again soon! Thank you! - Toyota of Woodbridge

May 06, 2023

Margaret was so great at handling customer like me as deaf customer. She did very good at communication like explaining what’s going on with my suv and understood very well. Next service, I would go to h More

by Dierdreperry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margaret L.
May 09, 2023 -

Toyota of Woodbridge responded

We are so happy to hear that Margaret provided exceptional customer service during your recent visit to Toyota of Woodbridge! We pride ourselves on being knowledgeable and communicative with all of our customers, and we're glad we hit the mark this time. Thank you!

May 03, 2023

Very good experience check in guys good my technician was great until I got to the cashiers they were on their on world no greeting no instructions, nothing she just took my money say sign here handed me the More

by vikati2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hugu cajina
May 05, 2023 -

Toyota of Woodbridge responded

Thank you for sharing your feedback. We want to provide our customers with the best service and will discuss your experience with our team in hopes of improving for future guests. If you wish to discuss this review further, please reach out. Thanks, David Slebodnick - General Manager - 7034941800

May 03, 2023

I went to the service without an appointment. Walks in were not allowed on Saturday. I scheduled an appointment and all went well. More

by art.kokoneshi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose
May 05, 2023 -

Toyota of Woodbridge responded

We're glad you had a positive experience with our service team, Art! Thank you for the review and please don't hesitate to reach out if our Toyota of Woodbridge crew can be of assistance again in the future!

May 02, 2023

Hugo was awesome and explained everything well. Only issue I have was my appointment was at 7am and the car wasn’t done till 11:30. Good thing It was day off More

by LordCamry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
May 04, 2023 -

Toyota of Woodbridge responded

Hugo was glad to be of service and ensure everything was as transparent as possible. While we apologize that your appointment was extended beyond the original time and appreciate your patience with us. We look forward to seeing you again and encourage you to reach out if you have any concerns to share. Thank you! - Toyota of Woodbridge

May 02, 2023

Their service is excellent and customer handling is perfect and on time . Please keep it up More

by mekdesm2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo cajina
May 04, 2023 -

Toyota of Woodbridge responded

Thank you for your kind feedback and shoutout to our team! We'll continue working hard to earn your business and look forward to your next visit! Thank you! - Toyota of Woodbridge

April 28, 2023

Excellent customer service always. Thanks to my Service provider Victor Bassey, and the Toyota Family for providing excellent service always, putting clients first. 5 STARS ⭐️ Always! More

by Shellyleake4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All Staff, Victor Bassey, Chrissy Cokinos, Amber Relyea
May 01, 2023 -

Toyota of Woodbridge responded

We're thrilled to see your glowing recommendation for Toyota of Woodbridge, Shelly! It's fantastic to hear that Victor and our team provided excellent service! Thanks for your loyalty!

April 28, 2023

The warranty is not what’s it’s cracked up to be you still have to spend money nothing is covered under the extended warranty More

by Ddkannamore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
May 02, 2023 -

Toyota of Woodbridge responded

Thank you for reaching out. I'm sorry to hear of any frustration or confusion related to your warranty and encourage you to contact me directly if you'd like to discuss the situation in greater detail. Respectfully, David Slebodnick - General Manager - 7034941800

April 27, 2023

Everyone is great there Deepak was very friendly and he answered all my questions. He was Great More

by Jane hart
Recommend Dealer
Yes
Employees Worked With
Deepak
Apr 28, 2023 -

Toyota of Woodbridge responded

Jane, we're so glad you enjoyed working with Deepak & the team here at Toyota of Woodbridge! Thank you for your business and please don't hesitate to reach out if we can be of service again in the future!

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