Toyota of Woodbridge
Woodbridge, VA
Filter Reviews by Keyword
By Type
Showing 1,260 reviews
As of now I received this survey I am still at the dealership. It has been more that 2 hours to be exact 2hrs and 22 minutes still counting. Just for regular service. I think if I go to Jiffy Lube wil dealership. It has been more that 2 hours to be exact 2hrs and 22 minutes still counting. Just for regular service. I think if I go to Jiffy Lube will be less than this. Everything takes tong time here. It is not exciting to come for a service. On the other hand the concierge person was nice and came to update me and told me sorry it taking long, there is something going on at the back. If this wasn’t not the first time I would be ok but this seam to be alway the case. I hope they are able to rectify this for near future. Buying a car is not a regular thing one does but if I have to buy a car I will really consider buying service here or recommend it to anyone. More
As everService excellent as the first day I got my first vehicle more powe to all the Toyota especially the people giving their optimum service to have Toyota live up its name Nino introduce me to Toyota vehicle more powe to all the Toyota especially the people giving their optimum service to have Toyota live up its name Nino introduce me to Toyota so went thru the invitation of Nino He got Nadir to help me find my car with great excellent service, the my 2nd vehicle with Mensah excellent taste then 2rd car also with Mensah afterwards got the vehicle with a latina I felt am bad telling me I want cheaper price But I always change to new cars. So when she is no longer in her office got my current vehicle with help from my Ali and BB and now my service is being help by Mr Deep. Thank you Toyota I know my car and my life is good hands. More
My service advisor, Michael Nelson was excellent. He got my appointment set on the day and time that worked best for me. After the work was completed, he explained what the mechanic did and also let He got my appointment set on the day and time that worked best for me. After the work was completed, he explained what the mechanic did and also let me know what maintenance was going to be needed in the near future. I felt like he was very honest with me and knew what he was talking about. I will definitely be dealing with him on my next service appointment. More
The service was excellent, The Service advisor was very professional and kept me informed. My vehicle was completed in a timely manner to my satisfaction!! professional and kept me informed. My vehicle was completed in a timely manner to my satisfaction!! More
I purchased 2023 toyota highlander. They told me the vehicle was to arrive in about a week. So i went through the credit application process and paid about $2,500 deposit in anticipatio They told me the vehicle was to arrive in about a week. So i went through the credit application process and paid about $2,500 deposit in anticipation of the vehicle arriving in 5 days. Long story short, the vehicle didn't arrive until over three months later. Mainwhile, they executed the purchase and got toyota finance to release financing for the car and placed me in a position to have to make monthly car payment on a car that I had not received. Also, when I finally received my car, the tire pressure warning lamp was on and they were diagnosed the issue but instead, they just deleted the code and so it came right back on after about 30 miles. More