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Toyota of Woodbridge

Woodbridge, VA

4.5
1,261 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,261 reviews

July 14, 2023

bad service, I waited 3:30 just for the inspection and the oil change, but they did not change the air filter nor did they want to give me the work papers More

by mecampos1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Bassey, Chrissy Cokinos
Jul 19, 2023 -

Toyota of Woodbridge responded

Thank you for the review. I'm sorry to hear that the service provided by our team did not meet your expectations and will make sure we review this feedback internally. If you'd like to speak with us further, please feel free to contact me directly at your earliest convenience. Respectfully, David Slebodnick - General Manager - 7034941800

July 13, 2023

This was the first time purchasing a vehicle in 18 years, and the FIRST used car purchase. Travis Williams made me feel very confident that I made the right decision- only because he made me feel cared for, More

by dvarimgal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Relyea
Jul 17, 2023 -

Toyota of Woodbridge responded

Thank you for the great review! We're so happy to hear that Travis made your car-buying experience at Toyota Woodbridge a memorable one. We appreciate your kind words and shall see you next time! Have a great ride!

Jul 21, 2023 -

dvarimgal responded

Toyota of Woodbridge was wonderful

Jul 21, 2023 -

dvarimgal responded

I give the Dealership and Travis Williams 10 out of 10‼️

July 13, 2023

Me gusto todo gracias por la buena atención fue un proceso excelente no me puedo quejar More

by munozeduardo1998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maverick
Jul 17, 2023 -

Toyota of Woodbridge responded

¡Gracias por la reseña! ¡Esperamos verte de nuevo la próxima vez! - Toyota Woodbridge

July 13, 2023

I was extremely pleased with the service received! I was kept updated every step of the way! More

by myricke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
Jul 13, 2023 -

Toyota of Woodbridge responded

Thank you for sharing your pleasant service experience with our team at Toyota Woodbridge! We'll see you at your next service visit!

July 13, 2023

I have received good attention from sellers in clarifying all the steps to make the transition from my old car to the new car, thanks for your hard work and continuous improvement, I hope you continue like t More

by marco7mojica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Cifuentes
Jul 19, 2023 -

Toyota of Woodbridge responded

Thank you for the review, Marco. I'm disappointed to hear that your experience with our team did not fully meet your expectations and would be interested in getting some additional feedback from you. If you have a moment, would you please contact me directly? Thanks again, David Slebodnick - General Manager - 7034941800

July 13, 2023

I have been at this dealer twice since the New ownership took place. I have been coming here since 2010 before new ownership. The first time I was there right after Oursman took ownership I took my 2019 More

by Jrodtaclet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name but I give him 5 stars.
Jul 19, 2023 -

Toyota of Woodbridge responded

Thank you for the review. I'm sorry to hear that your recent experiences with our team have not been up to the standards you've come to expect, and will make sure we utilize this feedback to help improve our service moving forward. We appreciate the opportunity to continue earning your trust and hope you won't hesitate to reach out the next time we can be of assistance. Thanks again and please don't hesitate to contact me directly if you have any additional questions or concerns. Respectfully, David Slebodnick - General Manager - 7034941800

July 12, 2023

They are on time with the service when you have appointments the staff is excellent More

by Elizaj071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margaret
Jul 13, 2023 -

Toyota of Woodbridge responded

Thank you for your feedback! We're glad to hear that our service has been punctual and that our staff has provided excellent assistance during your visits. We strive to ensure that our customers have a positive experience, and it's great to know that we've met your expectations. We'll see you next time! - The Toyota Woodbridge Team

July 12, 2023

The agents are very friendly and honest with their customers. And they are very helpful More

by Mukhtar Ahmadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaby Marteniz
Jul 13, 2023 -

Toyota of Woodbridge responded

Hey Mukhtar, thank you for your kind words about our team at Toyota Woodbridge! We'll see you at your next visit!

July 07, 2023

Great job nice service I will refer them to my family and friends very helpful More

by Gawahir Adam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalalaldeen Abdullah
Jul 07, 2023 -

Toyota of Woodbridge responded

Hi Gawahir! Thank you so much for your kind words and for referring us to your family and friends! We truly appreciate your support and are thrilled to hear that our service was helpful to you. If you or anyone you know ever have any more questions or need assistance, please don't hesitate to reach out. We're here to help at Toyota Woodbridge.

July 07, 2023

Mohammad took care of my car and provided 5 star service at every step! He was above and beyond in every aspect. More

by Lynekirigo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali
Jul 10, 2023 -

Toyota of Woodbridge responded

We're so glad to hear that you had a great experience with our team at Toyota Woodbridge! Thank you for taking the time to leave us such a positive review. We'll be sure to pass along your kind words to Mohammad. Have a fantastic day!

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