Toyota of Woodbridge

Our service advisor, Deepak Ahuja was very great. He informed us upfront about our wait time; however, did the work earlier than the time. He did provide us with all the information about our car ne He informed us upfront about our wait time; however, did the work earlier than the time. He did provide us with all the information about our car needed. Superb Customer Service!!!! More

bad service, I waited 3:30 just for the inspection and the oil change, but they did not change the air filter nor did they want to give me the work papers the oil change, but they did not change the air filter nor did they want to give me the work papers More

Me gusto todo gracias por la buena atención fue un proceso excelente no me puedo quejar proceso excelente no me puedo quejar More

I was extremely pleased with the service received! I was kept updated every step of the way! I was kept updated every step of the way! More

I have received good attention from sellers in clarifying all the steps to make the transition from my old car to the new car, thanks for your hard work and continuous improvement, I hope you continue like t all the steps to make the transition from my old car to the new car, thanks for your hard work and continuous improvement, I hope you continue like this... More

I have been at this dealer twice since the New ownership took place. I have been coming here since 2010 before new ownership. The first time I was there right after Oursman took ownership I took my 2019 took place. I have been coming here since 2010 before new ownership. The first time I was there right after Oursman took ownership I took my 2019 4Runner for an oil change. The technician forgot to remove the previous O ring from the filter and double the O rings. After I left the dealer, I made a trail of oil from there to my home. I had to have my 4Runner towed back to the dealer. I got a free oil change and tire rotation for the next bust. I was happy. First week in July 2023 I was there for an oil change in my Tundra and the technician hand force closed my driver power mirror. I got my truck back and I thought he had broken the internal mechanism. Luckily that was not the case. After pressing the button on and off it fixed it self but not without making that horrendous noice when gears are not engaging. So I really think their quality of work has gone down since the last owners. I know a lot of people left the dealer when the new owners came, probably wanted to pay them less. We will see what happens! More

This was the first time purchasing a vehicle in 18 years, and the FIRST used car purchase. Travis Williams made me feel very confident that I made the right decision- only because he made me feel cared for, and the FIRST used car purchase. Travis Williams made me feel very confident that I made the right decision- only because he made me feel cared for, walked through the whole long process until I drove off the dealership at 5:00 PM, after being there from 10:45 AM. Travis made me feel like "family"! His calling me many times to "check in" since my purchase on July 3rd, has been very helpful. More

They are on time with the service when you have appointments the staff is excellent appointments the staff is excellent More

The agents are very friendly and honest with their customers. And they are very helpful customers. And they are very helpful More