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Toyota of Woodbridge

Woodbridge, VA

4.5
1,261 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,261 reviews

September 13, 2023

The service advisor stated that they would be able to diagnose my problem, even though I had cleared the codes. I told him exactly what the codes said. He later told me after keeping my vehicle all day t More

by jesse.waite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Bassey
Sep 15, 2023 -

Toyota of Woodbridge responded

I'm sorry to read about your experience with our service department. We strive for transparency and clear communication, so it's disappointing to learn that we fell short in this instance. I'd like the opportunity to discuss this further and see how we can make things right for you. Please reach out at your earliest convenience. Thank you, David Slebodnick - General Manager - 7034941800

September 12, 2023

I did a regular tuneup. Everything went well. Mr. Verdugo kept me informed. Prices were reasonable and not surprises charge! More

by fiore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Verdugo
Sep 13, 2023 -

Toyota of Woodbridge responded

Thank you for the 5-star rating! We're happy to know your tune-up went smoothly and you found our prices reasonable at Toyota Woodbridge. We always aim for transparency with no surprise charges! We'll see you next time! Safe travels!

September 09, 2023

La atención excelente como profesional Hugo camina se merece 5 estrellas gracias por la buena atencion More

by Pedro Gutierrez
Recommend Dealer
Yes
Employees Worked With
Hugo camina muy buen muchacho
Sep 12, 2023 -

Toyota of Woodbridge responded

Pedro, gracias por tus palabras amables sobre Hugo y nuestro equipo en Toyota Woodbridge. Nos alegra saber que tuviste una experiencia excelente con nosotros!

September 09, 2023

Devin Davis was great to work with. We've been shopping for a while, but did a walk in to this dealer just to look and possibly test drive, and walked out with a new vehicle. More

by Ken S.
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Davis
Sep 13, 2023 -

Toyota of Woodbridge responded

Hi Ken, It's great to know that Devin and our team at Toyota Woodbridge were able to assist you in finding the perfect vehicle. Thanks for choosing us and enjoy your new ride!

September 07, 2023

I love your customer treatment & the services you provide. Really appreciate Toyota in general, & Toyota Woodbridge was really great. More

by Abebe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdela, Amber Relyea, Irene Shtock
Sep 08, 2023 -

Toyota of Woodbridge responded

Hi Abebe, We're so glad to know you had a great experience at Toyota Woodbridge! We appreciate your kind words about our customer service and look forward to serving you again in the future.

September 06, 2023

Great customer service! Entire staff was very helpful. Harrison was great! I would recommend this dealership. More

by tonya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harrison Ramos, Joe (manager), Katie, Mike
Sep 06, 2023 -

Toyota of Woodbridge responded

Hey Tonya, we're glad to know you had a great experience with Harrison and our team at Toyota Woodbridge. Thanks for choosing and recommending us! We'll see you next time. Have a great ride!

September 06, 2023

Woodbridge Toyota is one of the best. It is my favorite dealership/location to buy a car. If you are looking for someone has experience to help you choose and find your next ride then Sal More

by wildlion79_2006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando
Sep 07, 2023 -

Toyota of Woodbridge responded

We're delighted to know that you had a positive experience with Fernando at our Toyota Woodbridge dealership. We appreciate your kind words about his customer service and knowledge, it means the world to us! Thanks for choosing us as your favorite place to buy cars.

September 05, 2023

The staff of Ourisman Toyota of Woodbridge were very Professional Courtesy and extremely knowledgeable of the vehicle being purchased. More

by tommy.waters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Mohommed
Sep 05, 2023 -

tommy.waters responded

The staff of Ourisman Toyota of Woodbridge were very Professional Courtesy and extremely knowledgeable of the vehicle being purchased.

Sep 05, 2023 -

tommy.waters responded

I would like to thank the entire staff of professionals that made it possible in me achieving.my deal with your dealership and placing me in the vehicle of choice.

Sep 05, 2023 -

Toyota of Woodbridge responded

Hi Tommy! We're delighted to know that our team at Ourisman Toyota of Woodbridge provided you with a professional and knowledgeable service. Thanks for choosing us, we appreciate your feedback! We'll see you next time!

September 02, 2023

Dealership is one of the worst in VA. Mechanics do not perform services. I bought a dervice package and it should have included air and cabin filters. Instead they said I had to pay for i More

by Alopez7362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Bassey
Sep 11, 2023 -

Toyota of Woodbridge responded

We're sorry to see this review and apologize for any misunderstanding regarding your service package. We want all our customers to feel they are getting value from their purchases, so we'd like an opportunity to discuss these concerns with you further. If you could please contact me directly at your earliest convenience, it would be greatly appreciated. Thank you, David Slebodnick - General Manager - 7034941800

August 31, 2023

Drawing was awesome, very professional. Emerita made sure we were taken care of and Gabriel very nice as well. We had a great experience and will definitely return to but future vehicle w More

by maggied1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drawing, Emerita and Gabriel, they are awesome., Victor Bassey, Chrissy Cokinos
Sep 01, 2023 -

Toyota of Woodbridge responded

We're delighted to know that you had a great experience with our team at Toyota Woodbridge. We look forward to assisting you again in the future!

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