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Toyota of Woodbridge

Woodbridge, VA

4.5
1,263 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,263 reviews

October 04, 2023

They were great at getting me in and out. Got me a ride home and back to pick up my care after completing the service on my car. More

by horus1311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Oct 04, 2023 -

Toyota of Woodbridge responded

We're glad to know that you had a smooth experience with us at Toyota Woodbridge. Our team is always here to provide efficient service and make things convenient for our customers. Thanks for the review!

October 03, 2023

Bryan Jones is the best service advisor I’ve come across. I’ve been coming to the Woodbridge Toyota since it was under “Lustine” when I bought my first new car in 2012 and I had never had a more pleasant exp More

by Geissell Velasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Jones
Oct 03, 2023 -

Toyota of Woodbridge responded

Hey Geissell, it's great to know that Bryan provided you with a positive service experience at Toyota Woodbridge. We appreciate your loyalty and look forward to serving you for many more years! Safe travels!

October 03, 2023

I highly recommend visiting the Woodbridge dealership for exceptional service and a wide selection of vehicles. More

by hhrashud123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Galaleldain
Oct 04, 2023 -

Toyota of Woodbridge responded

We appreciate your recommendation and kind words about our service and selection at Toyota Woodbridge! We're here to help anytime you need us. Have a great day!

October 01, 2023

My experience was great! Darwin was very helpful and fun to work with!! I would recommend Toyota Woodbridge and Darwin More

by kayrosa11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darwin matamoros, Victor Bassey
Oct 03, 2023 -

Toyota of Woodbridge responded

It's fantastic to know that Darwin made your experience at Toyota Woodbridge enjoyable! Thanks for the recommendation and we hope you're loving your new car.

September 30, 2023

My salesperson John was wonderful. He sold me on the car, even though I had doubts I was getting the best deal. When I made it with the finance team, it became evident I was being swin More

by saradellomo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
N/A
Oct 10, 2023 -

Toyota of Woodbridge responded

Sara, I'm truly sorry to read about your experience. It's important that all our customers feel comfortable and respected throughout the entire process, so it's concerning to learn this wasn't the case for you. We certainly don't condone any behavior that would make a customer feel trapped or pressured in any way. Your feedback is valuable and we'd like an opportunity to discuss this further with you directly if possible - thank you, David Slebodnick - General Manager - 7034941800

September 28, 2023

Got me complete and out on time as promised. Did not line the new policy of not using credit without an additional fee! More

by Anteckimp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unk
Sep 29, 2023 -

Toyota of Woodbridge responded

We're glad to know that we were able to meet your time expectations at Toyota Woodbridge. We understand your concern about the new credit policy and appreciate you bringing it up. Your feedback is valuable as we continue improving our services!

September 23, 2023

Great service and easy to get an appt. Michelle was the best support I have had. More

by Cstankewick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Sep 26, 2023 -

Toyota of Woodbridge responded

Thank you so much for your kind words! We're delighted to hear that you had a great experience with our service and that Michelle provided you with outstanding support. We truly value your feedback and appreciate your business at Toyota Woodbridge!

September 21, 2023

Recommend service advisor, Deepak Ahuja. Great and fast service. Very friendly, patient, understanding, willing to help. Coming back, for sure, ty again. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deepak Ahuja, service advisor
Sep 25, 2023 -

Toyota of Woodbridge responded

Hey Donna, thank you for the positive review! We're glad to know that Deepak provided you with excellent service at Toyota Woodbridge. We appreciate your recommendation and look forward to seeing you again! Have a great ride!

September 21, 2023

Recommend Service advisor, Deepak Ahuja. Great, fast service, and went above and beyond. Very friendly, patient, understanding person. Definitely going back. Ty again for your help. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deepak Ahuja, service advisor
Sep 22, 2023 -

Toyota of Woodbridge responded

Hey Donna, thank you for the positive review! We're delighted to know that Deepak provided you with excellent service at Toyota Woodbridge. We appreciate your recommendation and look forward to assisting you again in the future! Have a great ride!

September 21, 2023

Very professional, willing to help with my concerns and recommend to anyone. I will definitely be taking my truck back to them. More

by Cruzito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Sep 26, 2023 -

Toyota of Woodbridge responded

We're glad to know you had a positive experience with us at Toyota Woodbridge! We appreciate your recommendation and look forward to assisting you with your truck in the future.

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