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Toyota of Woodbridge

Woodbridge, VA

4.5
1,260 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,260 reviews

October 01, 2023

My experience was great! Darwin was very helpful and fun to work with!! I would recommend Toyota Woodbridge and Darwin More

by kayrosa11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darwin matamoros, Victor Bassey
Oct 03, 2023 -

Toyota of Woodbridge responded

It's fantastic to know that Darwin made your experience at Toyota Woodbridge enjoyable! Thanks for the recommendation and we hope you're loving your new car.

September 30, 2023

My salesperson John was wonderful. He sold me on the car, even though I had doubts I was getting the best deal. When I made it with the finance team, it became evident I was being swin More

by saradellomo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
N/A
Oct 10, 2023 -

Toyota of Woodbridge responded

Sara, I'm truly sorry to read about your experience. It's important that all our customers feel comfortable and respected throughout the entire process, so it's concerning to learn this wasn't the case for you. We certainly don't condone any behavior that would make a customer feel trapped or pressured in any way. Your feedback is valuable and we'd like an opportunity to discuss this further with you directly if possible - thank you, David Slebodnick - General Manager - 7034941800

September 28, 2023

Got me complete and out on time as promised. Did not line the new policy of not using credit without an additional fee! More

by Anteckimp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unk
Sep 29, 2023 -

Toyota of Woodbridge responded

We're glad to know that we were able to meet your time expectations at Toyota Woodbridge. We understand your concern about the new credit policy and appreciate you bringing it up. Your feedback is valuable as we continue improving our services!

September 23, 2023

Great service and easy to get an appt. Michelle was the best support I have had. More

by Cstankewick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Sep 26, 2023 -

Toyota of Woodbridge responded

Thank you so much for your kind words! We're delighted to hear that you had a great experience with our service and that Michelle provided you with outstanding support. We truly value your feedback and appreciate your business at Toyota Woodbridge!

September 21, 2023

Recommend service advisor, Deepak Ahuja. Great and fast service. Very friendly, patient, understanding, willing to help. Coming back, for sure, ty again. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deepak Ahuja, service advisor
Sep 25, 2023 -

Toyota of Woodbridge responded

Hey Donna, thank you for the positive review! We're glad to know that Deepak provided you with excellent service at Toyota Woodbridge. We appreciate your recommendation and look forward to seeing you again! Have a great ride!

September 21, 2023

Recommend Service advisor, Deepak Ahuja. Great, fast service, and went above and beyond. Very friendly, patient, understanding person. Definitely going back. Ty again for your help. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deepak Ahuja, service advisor
Sep 22, 2023 -

Toyota of Woodbridge responded

Hey Donna, thank you for the positive review! We're delighted to know that Deepak provided you with excellent service at Toyota Woodbridge. We appreciate your recommendation and look forward to assisting you again in the future! Have a great ride!

September 21, 2023

Very professional, willing to help with my concerns and recommend to anyone. I will definitely be taking my truck back to them. More

by Cruzito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Sep 26, 2023 -

Toyota of Woodbridge responded

We're glad to know you had a positive experience with us at Toyota Woodbridge! We appreciate your recommendation and look forward to assisting you with your truck in the future.

September 20, 2023

Great customer service, starting from the Sales Rep WIll and of course also the Finance Manager Gabriel. Very professional More

by dennysfurlow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel from Finance
Sep 21, 2023 -

Toyota of Woodbridge responded

Hi Dennysfurlow! We're delighted to know that Will and Gabriel provided you with excellent service at Toyota Woodbridge. Thanks for your review! We'll see you next time!

September 15, 2023

The dealership is considerate to the need of the customers to provide superior customer care. More

by spssaini
Recommend Dealer
Yes
Employees Worked With
Daniel
Sep 18, 2023 -

Toyota of Woodbridge responded

We are so happy you feel taken care of here at Toyota Woodbridge! We appreciate your kind words and look forward to seeing you again! Thank you!

September 13, 2023

The service advisor stated that they would be able to diagnose my problem, even though I had cleared the codes. I told him exactly what the codes said. He later told me after keeping my vehicle all day t More

by jesse.waite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Bassey
Sep 15, 2023 -

Toyota of Woodbridge responded

I'm sorry to read about your experience with our service department. We strive for transparency and clear communication, so it's disappointing to learn that we fell short in this instance. I'd like the opportunity to discuss this further and see how we can make things right for you. Please reach out at your earliest convenience. Thank you, David Slebodnick - General Manager - 7034941800

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