Toyota of Woodbridge

I hate buying cars and some of the bad reviews on here made me hesitant in going to Lustine. I'm extremely glad I didn't listen to them. I've had bad experiences with other dealers agreeing to terms onl made me hesitant in going to Lustine. I'm extremely glad I didn't listen to them. I've had bad experiences with other dealers agreeing to terms only to change them when I arrived on site (travelling 1 to 2 hours). I had no such problem with Lustine. They gave me the exact deal we had agreed to. The whole process took just over 2 hours. Matthew, the saleman, was friendly and helpful. The lady trying to sell extras (undercoating, etc) presented her info, but was never rude or pushy. The finance lady, Kelly, was the best I've ever dealt with. Even when issues came up, she kept the deal to the original agreed upon amount. When trying to sell the upgraded warranty, she could tell I wanted to discuss it with my wife. In the classiest move I've ever seem by a salesperson, she offered to leave the room so we could discuss it. (I hadn't wanted to ask her to step out because it was her office.) That move alone was almost enough to make me buy the extra warranty. Overall, this was the best experience my wife and I have ever had buying a vehicle. I live over an hour and a half from the dealership so I don't know anyone there (so I'm not "friends and family"). I also won't be having my Tundra serviced there so I can't comment on the service department. I didn't do a trade-in so I can't comment on that either. When looking for my truck, I had a hard line I didn't want to cross and Lustine got me that deal. The next closest deals were about the same price but they had 30 to 60 thousand more miles and little or no warranty (not toyota certified). Based on that, I say Lustine gave me a very nice deal. More

We recently bought a new Tacoma. Our seller was Da'Velle Johnson. He was very knowledgeable and wasn't pushy with the sale. He worked with my husband and met a price range that pleased us. He took Da'Velle Johnson. He was very knowledgeable and wasn't pushy with the sale. He worked with my husband and met a price range that pleased us. He took very good care of us and even got our own car into the car wash! He took the time to call us the following day to see if everything was still okay; he was attentive and a few days after, when we came in for a scheduled appointment to add some things to the car, he approached us and asked us how we were doing with the car and if there was anything he could help us with. My husband and I recommend you look for Da'Velle Johnson when you go to this Toyota, he'll take good care of you. More

Had a wonderful experience with Greg Tardif. I bought a new Highlander from him and I must say it was the most professional, honest, and friendliest experience I have had. I look forward to working with Gr new Highlander from him and I must say it was the most professional, honest, and friendliest experience I have had. I look forward to working with Greg Tardif and sending all of my friends to him. After I bought the car he followed up with me the next day to make sure everything was ok and a week later he sent me a hand written thank you card that I very much appreciated. Thank you Greg Tardif and Lustine Toyota. More

I'm so pleased with Lustine and wouldn't go anywhere else. I've bought 4 cars now from Lustine - and each time the experience gets better and better. My sales person (Carlos Ramos) is absolut anywhere else. I've bought 4 cars now from Lustine - and each time the experience gets better and better. My sales person (Carlos Ramos) is absolutely the best. You know what makes him the best? His commitment to customer service which is exemplified throughout Lustine. I have recommended Carlos over all others to all my friends. He ALWAYS follows up ... does what he says he's going to do - and genuinely seems to care. Carlos is like ... family. I was looking for an inexpensive car (used) for my son and I called Carlos for advice, knowing he's in the business and can steer me away from models that have problems. Carlos suggested I lease a car for three years, pay a VERY low (and i mean REALLY low) lease payment and avoid the repair jobs from owning a used car. You never know what you'll get when you buy a used car. Sometimes they're a diamond - and sometimes they're a lemon. Carlos made sense. I wanted my only son to be safe and have all the warranties that came with a Lustine car (which seem to be far better than any other dealer). I picked the car out, they detailed it, the finance office was quick to get my paper work out and voila - the car was purchased and my son has a happy face with a car all his friends envy. Thank you Lustine - and thank you Carlos and everybody else at Lustine for making my car shopping easy and pleasant ... AGAIN! More

They were awesome! They had everything ready for us and we had no problems choosing the car we wanted. Martin did a fantastic job. Super duper good we had no problems choosing the car we wanted. Martin did a fantastic job. Super duper good More

I recently purchased a vehicle from Martin and he was more than proffesional. I visited a couple dealers before Lustine and all of them were not so great experiences. I was unsure about even comming due more than proffesional. I visited a couple dealers before Lustine and all of them were not so great experiences. I was unsure about even comming due to what I read online about this dealership. I did not experience any of the things I read. I even made it a point to give him a really hard time and was not very nice to him during negotiations. He stayed very calm and proffesional constantly reassuring me that he is fighting for the best deal for me. After the sale I encountered a couple problems with finance and my vehicle and any time I called him it was taken care of promptly and a return call was made to confirm that I was happy. I will definetly purchase more cars in the future and recommend my friends and family to him. More

Nico helped me out a lot he was really friendly and fair. I was in a tough spot and really needed a car and he really hooked me up. The finance person was really pushy I did not enjoy working with him. I was in a tough spot and really needed a car and he really hooked me up. The finance person was really pushy I did not enjoy working with him. More