Toyota of Woodbridge
Woodbridge, VA
Filter Reviews by Keyword
By Type
Showing 1,261 reviews
I have 2 Toyotas and live more than 90 minutes away. I was up in the Woodbridge area last Tuesday, August 17, 2010, and I just glanced up and happened to see my change oil date was due. Traveling down Rt was up in the Woodbridge area last Tuesday, August 17, 2010, and I just glanced up and happened to see my change oil date was due. Traveling down Rt.1 I noticed the Lustine dealership. I normally take my trucks to get serviced closer to home, but I had time to kill, so I stopped in. I was greeted by a Chrissy D. She was very curitious, and had my car brought right in. I was in and out in no time. You have a new customer for life, I'm willing to make the trip, thanks in part to Chrissy. More
I have been a customer of Lustine Toyota since 1996. The reason I have stayed with Lustine Toyota is because of an amazing Customer Service Advisor named Chrissy Delewinski. Chrissy is by far the best Cust reason I have stayed with Lustine Toyota is because of an amazing Customer Service Advisor named Chrissy Delewinski. Chrissy is by far the best Customer Service Advisor I have ever dealt with in my life. She is always friendly and treats me like I am a member of her family and she strives to make sure the work is of the highest quality. Before I leave Chrissy talks to me to make sure that I am 100 percent happy with all work performed at the dealship. If Chrissy ever left Lustine Toyota to work at another car dealership you can bet I would follow her and give all of my future sales and service business to that dealership. Ronald R. DeFreitas More
Tim Shanahan is great. Tim's service has always been prestine and professional. He takes great pride in his work and his standards to excellence shows through. He displays an overall caring attitude an prestine and professional. He takes great pride in his work and his standards to excellence shows through. He displays an overall caring attitude and concern for our safety and maintenance service. More
Tim--the BEST of the best! Dear Lustine Customers, Tim--the BEST of the best! Dear Lustine Customers, Tim is THE REASON why I always try to keep a Toyota in the family. He has always given the bes Tim--the BEST of the best! Dear Lustine Customers, Tim is THE REASON why I always try to keep a Toyota in the family. He has always given the best advice, and you can be sure of this through his 30+ years as a service representative. He knows how to maximize effectiveness through efficiencies and contacts he's made over the years. Regards, Jim More
I have had multiple Toyotas over the years, and have brought each of them to Tim Shanahan. Tim is extremely knowledgeable regarding every car I bring to him, and at the same time, he is able to break t brought each of them to Tim Shanahan. Tim is extremely knowledgeable regarding every car I bring to him, and at the same time, he is able to break things down in a simple, easy to understand manner. I am always confident that my Toyota is in the best possible hands when I bring it to him, and I would never consider bringing a Toyota to anyone but Tim. More
I own a 2005 Toyota Highlander and have taken it to Tim since day one. Tim and his team provide great service, and even though he is extremely busy, Tim always makes you feel like you are his number one p since day one. Tim and his team provide great service, and even though he is extremely busy, Tim always makes you feel like you are his number one priority. Trust and confidence is something that is not easy to come by in the auto service industry, but I fully trust Tim and his team and am confident that my Highlander is in the very best hands. I fully recommend Tim Shanahan to anyone looking for the very best Toyota service. More
Tim Shanahan is the best service advisor! I was referred to him by a friend and I'm so glad I listened! Trust is so important when it comes to your vehicle repairs especially when you're a female. You don to him by a friend and I'm so glad I listened! Trust is so important when it comes to your vehicle repairs especially when you're a female. You don't always understand what is needed for your vehicle. I've had horrible experiences in the past. I can honestly say that I trust Tim and I feel confident when he tells me what I need for my vehicle. He is great and I will continue to refer him to everyone I know. More
Chrissy has been my service rep for the four vehicles purchased at Lustine Toyota dealership. She has always provided great service and have answered all my questions fully. She has insured that the qual purchased at Lustine Toyota dealership. She has always provided great service and have answered all my questions fully. She has insured that the quality of service is of the highest standard and has returned the vehicle to the service dept because it was not to her satisfaction. Chrissy is always frindly and cheerfully greet and speak with her customers in a professional manner. My overall experience with the dealership has been positive and I will continue to work with Chrissy or someone of her calibre. Prices are a little expensive and better consideration could be given to loyal customers. I would recommend this dealership, especially the service department to all my friends and relatives. Chrissy is a knowledgeable employee and an asset to the dealership. More
Good Morning, For nearly 20 years I have brought my Good Morning, For nearly 20 years I have brought my Toyota vehicles back to Lustine for service primarily because of Chrissy Delewinski and Max Nee Good Morning, For nearly 20 years I have brought my Toyota vehicles back to Lustine for service primarily because of Chrissy Delewinski and Max Neeley. Chrissy without a doubt is the most professional and courteous service manager that I have ever had the pleasure of dealing with. When ever I had any problem with my vehicles, she has always worked very hard to get to the root of the problem and made sure that I was satisfied with the solution. Whenever there is a discussion about good customer service, there should be a picture of Chrissy Delewinski to show people what it looks like. Thanks Mr. Beres E. Muschett More
Chrissy exhibits excellent customer service. I have always dealt with Chrissy for the servicing of my vehicle since I have been with Toyota. She takes pride in her job. Chrissy is the best in her fie always dealt with Chrissy for the servicing of my vehicle since I have been with Toyota. She takes pride in her job. Chrissy is the best in her field and I will not ever deal with anyone but her. More