Toyota of Woodbridge
Woodbridge, VA
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I've been a Toyota owner for over sixteen years and Tim Shanahan is hands down the best service advisor I've ever worked with, and the only one I've ever actually trusted. He was referred by a friend, and Shanahan is hands down the best service advisor I've ever worked with, and the only one I've ever actually trusted. He was referred by a friend, and I don't hesitate to refer him. Tim's professionalism and knowledge are surpassed only by his kind manner and concern for the customer. Tim is #1 and the reason I continue to patronize Lustine Toyota. More
We purchased a new Corolla for our daughter to commute back and forth to college. Her safety is our main concern. Chrissy has always been very professional and courteous and she truly cares about the cu back and forth to college. Her safety is our main concern. Chrissy has always been very professional and courteous and she truly cares about the customer and this gives us great peace of mind. If something is not done to her satisfaction, she gets it corrected immediately. The appointments are convenient and the wait time is very little. I highly recomment this dealership, and in particular Chrissy Delewinski as your service rep. More
I have 2 Toyotas and live more than 90 minutes away. I was up in the Woodbridge area last Tuesday, August 17, 2010, and I just glanced up and happened to see my change oil date was due. Traveling down Rt was up in the Woodbridge area last Tuesday, August 17, 2010, and I just glanced up and happened to see my change oil date was due. Traveling down Rt.1 I noticed the Lustine dealership. I normally take my trucks to get serviced closer to home, but I had time to kill, so I stopped in. I was greeted by a Chrissy D. She was very curitious, and had my car brought right in. I was in and out in no time. You have a new customer for life, I'm willing to make the trip, thanks in part to Chrissy. More
I have been a customer of Lustine Toyota since 1996. The reason I have stayed with Lustine Toyota is because of an amazing Customer Service Advisor named Chrissy Delewinski. Chrissy is by far the best Cust reason I have stayed with Lustine Toyota is because of an amazing Customer Service Advisor named Chrissy Delewinski. Chrissy is by far the best Customer Service Advisor I have ever dealt with in my life. She is always friendly and treats me like I am a member of her family and she strives to make sure the work is of the highest quality. Before I leave Chrissy talks to me to make sure that I am 100 percent happy with all work performed at the dealship. If Chrissy ever left Lustine Toyota to work at another car dealership you can bet I would follow her and give all of my future sales and service business to that dealership. Ronald R. DeFreitas More
Tim Shanahan is great. Tim's service has always been prestine and professional. He takes great pride in his work and his standards to excellence shows through. He displays an overall caring attitude an prestine and professional. He takes great pride in his work and his standards to excellence shows through. He displays an overall caring attitude and concern for our safety and maintenance service. More
Tim--the BEST of the best! Dear Lustine Customers, Tim--the BEST of the best! Dear Lustine Customers, Tim is THE REASON why I always try to keep a Toyota in the family. He has always given the bes Tim--the BEST of the best! Dear Lustine Customers, Tim is THE REASON why I always try to keep a Toyota in the family. He has always given the best advice, and you can be sure of this through his 30+ years as a service representative. He knows how to maximize effectiveness through efficiencies and contacts he's made over the years. Regards, Jim More
I have had multiple Toyotas over the years, and have brought each of them to Tim Shanahan. Tim is extremely knowledgeable regarding every car I bring to him, and at the same time, he is able to break t brought each of them to Tim Shanahan. Tim is extremely knowledgeable regarding every car I bring to him, and at the same time, he is able to break things down in a simple, easy to understand manner. I am always confident that my Toyota is in the best possible hands when I bring it to him, and I would never consider bringing a Toyota to anyone but Tim. More
I own a 2005 Toyota Highlander and have taken it to Tim since day one. Tim and his team provide great service, and even though he is extremely busy, Tim always makes you feel like you are his number one p since day one. Tim and his team provide great service, and even though he is extremely busy, Tim always makes you feel like you are his number one priority. Trust and confidence is something that is not easy to come by in the auto service industry, but I fully trust Tim and his team and am confident that my Highlander is in the very best hands. I fully recommend Tim Shanahan to anyone looking for the very best Toyota service. More
Tim Shanahan is the best service advisor! I was referred to him by a friend and I'm so glad I listened! Trust is so important when it comes to your vehicle repairs especially when you're a female. You don to him by a friend and I'm so glad I listened! Trust is so important when it comes to your vehicle repairs especially when you're a female. You don't always understand what is needed for your vehicle. I've had horrible experiences in the past. I can honestly say that I trust Tim and I feel confident when he tells me what I need for my vehicle. He is great and I will continue to refer him to everyone I know. More
Chrissy exhibits excellent customer service. I have always dealt with Chrissy for the servicing of my vehicle since I have been with Toyota. She takes pride in her job. Chrissy is the best in her fie always dealt with Chrissy for the servicing of my vehicle since I have been with Toyota. She takes pride in her job. Chrissy is the best in her field and I will not ever deal with anyone but her. More