Toyota of Woodbridge

My service was AWESOME in every aspect. This evaluation is not inflated. I am a retired Marine and have lived a life of requiring high standards. Even though my repairs required several thousands of dollar is not inflated. I am a retired Marine and have lived a life of requiring high standards. Even though my repairs required several thousands of dollars on an eight year old Toyota Highlander, I felt confident that repair work quality and price for repair were reasonable. I had gotten quotes from other sites prior to visit to establish a benchmark since my experience was the dealer always was higher. I was pleased that repair costs were comparable or better. Moreover, the service advisor kept me informed at each step of the way of my options and time required. The decision were always mine without any "sales pressure". I felt I was part of the process and they were really working for me. As the Master card ad goes... PRICELESS and this term " PRICELESS" best describes my experience with Tim Shanahan at Lustine for service. I will use Lustine again for other repairs based on this experience. More

Chrissy Delawinski has been and always will be my service manager. She has the ability to handle tough situations and always accomadate my needs. Shes always on top of her game. She calls me when my car is c manager. She has the ability to handle tough situations and always accomadate my needs. Shes always on top of her game. She calls me when my car is completed and always always exceeds my expectations. Thanks Chris DiNapoli More

Tim Shanahan has been my Service Advisor for a very long time. I completely trust him when recommending work on my vehicle. I have recommended Tim, and will continue to recommend him to friends and family time. I completely trust him when recommending work on my vehicle. I have recommended Tim, and will continue to recommend him to friends and family. He is trustworthy and always greets me with a smile. More

Tim Shanahan is always helpful and is very knowledgeable. Whenever we have a questions about our vehicle he is more than willing to help. He is always friendly and has great work ethic. The customer servi Whenever we have a questions about our vehicle he is more than willing to help. He is always friendly and has great work ethic. The customer service Tim provides goes above and beyond all other! More

I have been bringing my vehicle to Lustine Toyota for over 5 years now, and have always brought my Toyota Corolla to Tim Shanahan. He is trustworthy and has always helped me keep my vehicle running in t over 5 years now, and have always brought my Toyota Corolla to Tim Shanahan. He is trustworthy and has always helped me keep my vehicle running in tip top shape. Thank you Tim, for all of your support. More

I have owned/currently own 10 Toyota vehicles over the I have owned/currently own 10 Toyota vehicles over the past 25 years,and in that time, visiting dealerships from Harrisonburg Va., to Falls church I have owned/currently own 10 Toyota vehicles over the past 25 years,and in that time, visiting dealerships from Harrisonburg Va., to Falls church Va, and ultimately, here in Woodbridge Va, I have never experienced the loyality, and dedication to customer service, as I have with Chrissy Delewinski, Service Consultant at Lustine. For the past 15 years, Chrissy has ALWAYS been cordial, efficient and available. She has returned phone calls to me even on her days off! Service at Lustine is excellent, and Chrissy leads by example! More

I currently purchased a 2010 Avolon; prior to that I owned a 2005 Corolla which I would service at Lustine. I would always schedule my appointments with Chrissy Delewinski. Being a female I was always owned a 2005 Corolla which I would service at Lustine. I would always schedule my appointments with Chrissy Delewinski. Being a female I was always afraid of being taken advantage of. However, Chrissy goes above and beyond to form a relationship with her customers to make them feel at easy. I feel that Chrissy is an honest and trustworthy person to deal with. That is why I will continue to bring my Toyota to Lustine for servicing. More

Tim Shanahan is the best service representative my family has ever had. We have brought our car to the Lustine Toyota Service Center for the past 5 years because we trust his advice and have received excell has ever had. We have brought our car to the Lustine Toyota Service Center for the past 5 years because we trust his advice and have received excellent service every time. I would highly recommend Tim and your dealership to my friends Thank You! More

I've been a Toyota owner for over sixteen years and Tim Shanahan is hands down the best service advisor I've ever worked with, and the only one I've ever actually trusted. He was referred by a friend, and Shanahan is hands down the best service advisor I've ever worked with, and the only one I've ever actually trusted. He was referred by a friend, and I don't hesitate to refer him. Tim's professionalism and knowledge are surpassed only by his kind manner and concern for the customer. Tim is #1 and the reason I continue to patronize Lustine Toyota. More

We purchased a new Corolla for our daughter to commute back and forth to college. Her safety is our main concern. Chrissy has always been very professional and courteous and she truly cares about the cu back and forth to college. Her safety is our main concern. Chrissy has always been very professional and courteous and she truly cares about the customer and this gives us great peace of mind. If something is not done to her satisfaction, she gets it corrected immediately. The appointments are convenient and the wait time is very little. I highly recomment this dealership, and in particular Chrissy Delewinski as your service rep. More