Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Woodbridge
Woodbridge, VA
1,425 Reviews
When car shoppers want to shop for a wide selection of new Toyota models and exceptional used car deals, they come to Ourisman Toyota of Woodbridge. We are conveniently located in Woodbridge, VA so we serve drivers from all around the area. We're much more than just a source for exciting new Toyota vehicles. Our goal is to provide car shoppers with a stress-free and enjoyable experience as they pick out their next vehicle, which means providing online car shopping tools, auto financing resources, and an on-site Toyota service center.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM
Tuesday 9:00 AM
Wednesday 9:00 AM
Thursday 9:00 AM
Friday 9:00 AM
Saturday 9:00 AM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,425 reviews
December 15, 2014
Excellent Service I have been taking my Toyotas (2) to Lustine's since 2001. Chrissy Cokinos has been my representative since that time and I have come to trust her an I have been taking my Toyotas (2) to Lustine's since 2001. Chrissy Cokinos has been my representative since that time and I have come to trust her and her team of mechanics to give me excellent service. I actually live closer to another Toyota dealership now but make a little longer trip because of my experience with Chrissy and Lustine. More
by cbstella
Employees Worked With
Chrissy Cokinos
December 15, 2014
BEST SERVICE IN TOWN Chrissy Cokinos is my representative at Lustine Toyota for the past ten years, she is very courteous, professional knowledgeable, helpful, trustworthy Chrissy Cokinos is my representative at Lustine Toyota for the past ten years, she is very courteous, professional knowledgeable, helpful, trustworthy. She always fits me in her busy schedule when there is an emergency. I will definitely recommend Chrissy to my friends and family. More
by mcadamj
Employees Worked With
Chrissy Cokinos
December 13, 2014
The Best Service Department. Lustine has the BEST service department. I've been going there for years and I always get top quality service. Chrissy does a superb job. Always cour Lustine has the BEST service department. I've been going there for years and I always get top quality service. Chrissy does a superb job. Always courteous, friendly and tentative to my requests and service needs. I recommend Lustine to all my friends and acquaintances. More
by Chris DiNapoli
Employees Worked With
Chip Heppenstahl, Tim Shanahan, Chrissy Cokinos
December 12, 2014
SATISFACTION GURRANTEED I HAVE BEEN WORKING WITH MR BRYANT JONES SINCE I PURCHASED MY VEHICLE IN 2010.IT SEEMS HE KNOWS THE INS AND OUTS OF THE AUTO SERVICING TRADE. I ALWAYS I HAVE BEEN WORKING WITH MR BRYANT JONES SINCE I PURCHASED MY VEHICLE IN 2010.IT SEEMS HE KNOWS THE INS AND OUTS OF THE AUTO SERVICING TRADE. I ALWAYS WALK OUT OF YOUR PREMISES HAPPY AND SATISFIED .I RECOMMEND HIM FOR ANY POSITION OR PLACE WHERE HIS SERVICES IS NEEDED. More
by AMBROSEJ57
Employees Worked With
Bryant Jones
December 12, 2014
Great customer service Have used Lustine Toyota since purchasing my car 8 years ago. Chrissy Cokinos is the service rep whom I deal with. She is very professional, trustwo Have used Lustine Toyota since purchasing my car 8 years ago. Chrissy Cokinos is the service rep whom I deal with. She is very professional, trustworthy and considerate of my time. She helped make the task of car maintenance a pleasant and worry free experience. More
by vobrien
Employees Worked With
Chrissy Cokinos
December 12, 2014
Excellent Service I use Lustine Toyota for my car services and I have found them to be an excellent organization I Yinkausually deal with Chrissy Cokinos and I have a I use Lustine Toyota for my car services and I have found them to be an excellent organization I Yinkausually deal with Chrissy Cokinos and I have always had a pleasant and friendly service. More
by yaremu
Employees Worked With
Chrissy Cokinos
December 12, 2014
Good job! Excellent work Excellent customer service! Polite, helpful,quick to respond. Best service, would highly recommend to anyone in the Northern Virginia area. You won't Excellent customer service! Polite, helpful,quick to respond. Best service, would highly recommend to anyone in the Northern Virginia area. You won't be disappointed in the time he takes to provide outstanding service. Knowledgable, and educated us on the work needed. More
by Gerald2
Employees Worked With
Bryant Jones
December 11, 2014
Chrissy is great Service today was great. Chrissy was my service and she could have not been more helpful. She keeps you up to date on the status of the service and ha Service today was great. Chrissy was my service and she could have not been more helpful. She keeps you up to date on the status of the service and had the paper work done in record time. Great rep. More
by halm
Employees Worked With
Chrissy Cokinos
December 11, 2014
Excellent service I am a long time customer at Lustine Toyota and service representative Chrissy Cokinos. Chrissy is ALWAYS professional and courteous! She is helpful a I am a long time customer at Lustine Toyota and service representative Chrissy Cokinos. Chrissy is ALWAYS professional and courteous! She is helpful and informative of all services offered and/or available at time of service. It is always a pleasure and pleasant experience whenever I visit Lustine Toyota and I look forward to future services with Chrissy who is truly an asset to the dealership! Thank you from a long time Satisfied Toyota customer! Liz Dixon More
by mima15
Employees Worked With
Chrissy Cokinos
December 10, 2014
Lustine = Commitment to Excellence I've been a Lustine customer for a very long time. And you want to know what keeps me coming back? Certainly you could say the great Toyota cars ... I've been a Lustine customer for a very long time. And you want to know what keeps me coming back? Certainly you could say the great Toyota cars ... but I can get them at any other dealership ... so it's the service. John Villamizar is by far, the absolute BEST service rep ever! I've been with Toyota for 20+ years and some of the time it was with Jack Taylor in Alexandria. But ... John Villamizar has kept me coming back to the Woodbridge Lustine because of his attention to detail, his commitment to excellence, and his unparalleled customer service. Example? I made a 9am appointment online (oh technology - thank you!) but really wanted the 730am so I could get to work. I had to schedule my 20K and I had a flat tire too! I just mentioned it in the comment section online and VOILA ... John emailed me and let me know to just come in asap and he'd get me in ... no matter what... because he knew the importance of being on time. John also reached out on LinkedIn. We've communicated for via LinkedIn about car necessities (making additional keys, flat tires, Toyota ExtraCare service, etc) and I find it refreshing that no matter WHEN I send him a message, he replies. (did I mention his dedication???). Kudos to Lustine for having an awesome employee like John Villamizar ... and Kudos to Toyota for having a great dealership like Lustine. Thumbs up! More
by Stacey Loflin
