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Toyota of Woodbridge

Woodbridge, VA

Overview
Reviews
Vehicles
4.5
1,263 Reviews
Call Dealership (703) 259-8851
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14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,263 reviews

November 04, 2023

Margaret does a great job managing the service for her customers. She’s efficient, knowledgeable, friendly and a pleasure to deal with. Thanks! More

by Jye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margaret
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Nov 06, 2023 -

Toyota of Woodbridge responded

We're glad to know that you had a great experience with Margaret and our team at Toyota Woodbridge. Thanks for the positive feedback!

November 03, 2023

TERRIBLE WORK. Changed oil and tire rotation but the technician didn't explain the work done and no oil change sticker on the windshield. More

by podunana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Bassey, Chrissy Cokinos
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Nov 06, 2023 -

Toyota of Woodbridge responded

I'm sorry to read about your recent experience. It's important that our customers understand the work being done on their vehicles and we apologize if this was not properly communicated during your visit. I'd like to discuss this further with you, so please reach out at your earliest convenience. Thank you, David Slebodnick - General Manager - 7034941800

November 03, 2023

Victor Bassey is very professional and efficient. This dealership is well organized and they are very fast in their service. More

by Loreen Mnyulwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
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Nov 03, 2023 -

Toyota of Woodbridge responded

Hi Loreen! We're delighted to know that Victor and our team at Toyota Woodbridge provided you with efficient service. Thanks for the positive feedback!

November 02, 2023

I do not know what to say. They are an auto dealership. I have bought many cars from them and have my cars serviced there More

by Oddquinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deepok
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Nov 02, 2023 -

Toyota of Woodbridge responded

Oddquinn, we appreciate your continued trust in Toyota Woodbridge for both purchasing and servicing your cars. Thanks for sharing this review!

November 02, 2023

Customer service was excellent. Jose Ramos offered me a good maintenance plan to save service costs in the future, and seemed very concerned about my needs. More

by jhow718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Garcia, Victor Bassey
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Nov 02, 2023 -

Toyota of Woodbridge responded

Thank you for the wonderful feedback - we're so glad Jose was able to assist you with all your needs! Your business is much appreciated by our entire team here at Toyota Woodbridge and we hope you won't hesitate to reach out if we can be of service again in the future. Take care!

October 28, 2023

Hugo was very courteous and helpful. Very knowledgeable about what brought me in for service More

by baybeblue2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
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Oct 30, 2023 -

Toyota of Woodbridge responded

We're happy to hear Hugo provided you with such knowledgeable service! Thanks for trusting Toyota Woodbridge with your vehicle and please don't hesitate to reach out if we can assist you again in the future!

October 27, 2023

Great customer service and care for my vehicle. The staff are very nice. Estimated wait time was pretty accurate More

by delina0220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Verdugo
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Oct 30, 2023 -

Toyota of Woodbridge responded

We're glad to know that you had a great experience with our team at Toyota Woodbridge! We always aim for accurate wait times and top-notch customer service. Thanks for your review!

October 21, 2023

Great Customer service, understand the need the customer and they go as much as they can. More

by danny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abedela
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Oct 23, 2023 -

Toyota of Woodbridge responded

Danny, thank you so much for taking the time to share this kind feedback! We appreciate you trusting the Toyota Woodbridge team with your business and hope we have the privilege of working with you again in the future!

October 21, 2023

Jose Fajardo-Ramos, my service representative was professional, knowledgeable, responsive and friendly! I was pleasantly surprised at how promptly my car was serviced and I know it was due to his inv More

by deutscheregina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Fajardo-Ramos
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Oct 23, 2023 -

Toyota of Woodbridge responded

We're delighted to know that you had a positive experience with Jose at Toyota Woodbridge! Your feedback about the prompt and professional service is greatly appreciated. Thank you for choosing us!

October 21, 2023

The experience Leasing my Toyota Hybrid this week was a pleasant experience. All Sales people were very professional and helpful, and answered my questions with knowledge.Travis Williams 5 stars More

by Tkbodzin529
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
travis Willams, Brandon Bentley
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Oct 21, 2023 -

Tkbodzin529 responded

thank you

Oct 23, 2023 -

Toyota of Woodbridge responded

Thank you for trusting Toyota Woodbridge with your business! We're happy to hear Travis & the team made your experience a great one and we hope you enjoy your new hybrid vehicle. Please don't hesitate to reach out if there's anything else we can do for you!

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