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Toyota of Woodbridge

Woodbridge, VA

4.5
1,263 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,263 reviews

March 26, 2012

The experience I had at the Toyota dealership while inquiring to buy a new vehicle was very enjoyable. The salesman, Jesse konstanty was pleasant and helped me with any questions I had. The prices wer More

by christo8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse konstanty
Mar 27, 2012 -

Toyota of Woodbridge responded

Thank you for this outstanding review! We strive to provide top quality service to our customers and are thrilled to know that Jesse delivered this during your recent visit. We appreciate your recommendation and hope to serve you again in the future. Please check out our Facebook and Twitter profiles for exclusive coupons and industry news. Sincerely, Jessika Garcia - System Administrator ygarcia@lustine.com

March 26, 2012

Normally, getting my car serviced is not one of my favorite activities, but Bryant Jones has changed my opinion dramatically. Working with Bryant to get my car serviced is like visiting an old friend More

by juramom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Jones
Mar 26, 2012 -

Toyota of Woodbridge responded

Thank you for taking the time to write us a review. We love hearing from our customers and are pleased to know that you have had such great experiences with Bryant. We look forward to seeing you again at your next service check-up! Don't forget to visit us on Facebook and Twitter to see our most recent news and special offers. Regards, Jessika Garcia - System Administrator ygarcia@lustine.com

March 25, 2012

I was in the market for a used vehicle, and found one on Lustine Toyota's website that interested me. I stopped in to visit the dealership and was greeted by Peter Nartey. Peter was very professional and More

by jw11721
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Nartey
Mar 26, 2012 -

Toyota of Woodbridge responded

Thank you very much for your helpful feedback. Lustine Toyota is proud to serve our customers with integrity so it is wonderful that you can attest to our commitment to great service. We're happy to hear that you're loving your new car and we hope to see you in the future! Please find us on Facebook and Twitter for online coupons and promotions. Sincerely, Jessika Garcia - System Administrator ygarcia@lustine.com

March 23, 2012

I came in for after-market service and Hamdi Nur was extremely professional. Jessica explained all products and I purchased two. She was through and very knowledgeable. I did not feel pressured to buy More

by roadbuffy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Jones
Mar 23, 2012 -

Toyota of Woodbridge responded

We appreciate you sharing your experience at our dealership. Jessica and Hamdi will be thrilled when they learn of your kind words. We're glad to hear that you're excited for your next visit and we look forward to seeing you then, too! In the meantime, be sure to like us on Facebook and follow us on Twitter to gain access to our exclusive service coupons. Sincerely, Jessika Garcia - System Administrator ygarcia@lustine.com

March 22, 2012

My wife and I weren't seriously in the market to purchase a truck, but we were looking for many months prior to visiting Lustine Toyota. We actually went to Lustine Toyota to look and potentially purchase a More

by usaflang2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Confidence Leiku
Mar 22, 2012 -

Toyota of Woodbridge responded

Thanks for coming into Lustine Toyota and congratulations on purchasing your new truck! We're glad that our great sales team was able to help you get the deal you wanted. However, I'm sorry to hear that your experience with our finance team was below your expectations. Please feel free to contact me if you would like to talk about this experience further. Sincerely, Jessika Garcia - System Administrator ygarcia@lustine.com

March 21, 2012

• This review pertains to the After Market Sales • This review pertains to the After Market Sales Department. I bought my 2012 Toyota Camry in November of 2011. After the purchase, Ms Jessica Santiag More

by howardjh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Santiago
Mar 21, 2012 -

Toyota of Woodbridge responded

Thank you for writing this great review. We find that excellent customer service and top quality work is the key to a successful dealership. It is more than pleasing to know that you've noticed our hard work. Again, thank you for choosing Lustine Toyota and please be sure to check us out on Facebook and Twitter for great deals! Sincerely, Jessika Garcia ygarcia@lustine.com

March 21, 2012

I have recently visted Lustine Toyota to purchase an alarm system for my used car. I was assited by Ms. Santiago and she showed me the alarm systems available and the different options i had to accompan More

by angelramirez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jessica santiago
Mar 21, 2012 -

Toyota of Woodbridge responded

Thank you for your feedback! We're thrilled to find out your experience was so positive. Ms. Santiago is a valuable member of our team and we're very happy she was able to satisfy your needs. If there is anything else at all we can do to make your Toyota ownership experience even better, please don't hesitate to let us know. Make sure to like us on Facebook and follow us on Twitter for tons of great promotions! Sincerely, Jessika Garcia - System Administrator ygarcia@lustine.com

March 21, 2012

I made a visit to lustine a few weeks ago. My husband and I had just purchased a certified camry and before we were taken to the financial office we were helped by Jessica in regards to offering protections More

by loulou11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Santiago
Mar 21, 2012 -

Toyota of Woodbridge responded

Sounds like Jessica gave you a great experience! We are very pleased to hear this. Our customer experience doesn't end when you leave the lot - it's just begun! I hope you are enjoying your Camry, and if we can do anything to make your Toyota ownership a more positive experience, please let me know! To keep your car in peak condition, check out our Twitter and Facebook for great service deals! Sincerely, Jessika Garcia - System Administrator ygarcia@lustine.com

March 21, 2012

Bryant Jones was rather rude to me. I asked questions regarding service pricing that had nothing to do with Auto 4 Life but all of his responses mentioned Auto 4 Life. He told me he did not see why I did More

by NessaNY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vanessa Emmanuel, Bryant Jones
March 21, 2012

I needed a car and asked around and a friend of mind recommended Steve Mietelski at Lustine to me. I went and honestly had one of the best experiences of my life. I wound up buying a Toyota Corolla and More

by Julielovinlife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Mietelski
Mar 22, 2012 -

Toyota of Woodbridge responded

On behalf of Steve and the Lustine Toyota team, thank you for this great review. We take pride in providing exceptional customer service and we're happy you experienced that during your visit. Congratulations on your new Corolla! Don't forget to follow us on Facebook and Twitter to learn about upcoming deals at our dealership. Sincerely, Jessika Garcia - System Administrator ygarcia@lustine.com

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