Toyota of Woodbridge
Woodbridge, VA
Filter Reviews by Keyword
By Type
Showing 1,263 reviews
The experience I had at the Toyota dealership while inquiring to buy a new vehicle was very enjoyable. The salesman, Jesse konstanty was pleasant and helped me with any questions I had. The prices wer inquiring to buy a new vehicle was very enjoyable. The salesman, Jesse konstanty was pleasant and helped me with any questions I had. The prices were fair and the quality of vehicle choices was top notch. I would definitely recommend them to my friends and family. More
Normally, getting my car serviced is not one of my favorite activities, but Bryant Jones has changed my opinion dramatically. Working with Bryant to get my car serviced is like visiting an old friend favorite activities, but Bryant Jones has changed my opinion dramatically. Working with Bryant to get my car serviced is like visiting an old friend. Bryant is someone I feel I can trust who will do his best to take care of my needs at the best possible price. Bryant seems to understand the inconvenience of waiting to get your service completed and will always find a way to make the experience more pleasant and convenient. Bryant has even called my home on his day off to see if I need him to arrange a shuttle so that I could pick up my vehicle! I get personal, professional service with Bryant Jones. Bryant is one of the main reasons that I will always bring my vehicle to Lustine for service. More
I was in the market for a used vehicle, and found one on Lustine Toyota's website that interested me. I stopped in to visit the dealership and was greeted by Peter Nartey. Peter was very professional and Lustine Toyota's website that interested me. I stopped in to visit the dealership and was greeted by Peter Nartey. Peter was very professional and extremely friendly. He worked with us to negotiate the best price possible and gave us a great deal! Peter really exemplified great customer service during the entire process. I am very thankful for Peter's assistance, and I love my new car! More
I came in for after-market service and Hamdi Nur was extremely professional. Jessica explained all products and I purchased two. She was through and very knowledgeable. I did not feel pressured to buy extremely professional. Jessica explained all products and I purchased two. She was through and very knowledgeable. I did not feel pressured to buy. In fact, the experience was refreshing. Hamdi explained the usage to my satisfaction. I was impressed with Hamdi demeanor and how well he represented the Toyota brand. Hamdi is a great example of customer service. Their attitudes make me look forward to my next visit. More
My wife and I weren't seriously in the market to purchase a truck, but we were looking for many months prior to visiting Lustine Toyota. We actually went to Lustine Toyota to look and potentially purchase a a truck, but we were looking for many months prior to visiting Lustine Toyota. We actually went to Lustine Toyota to look and potentially purchase a 2012 Toyota 4Runner, but as we scoured the lot I noticed a 2011 Dodge Ram 1500 Laramie with practically every option available from the factory on it. Confidence Leiku was the used car salesman that earned my business. Confidence was great, very friendly, professional, and did everything he could to help me get the deal I was looking for. Confidence Leiku receives 5 out of 5 stars. The finance department was completely the opposite. I tried to be friendly with them, but it was all about business to them. They attempted to build additional charges and taxes into the purchase price to jack up the overall price of the vehicle. I believe this is part of Lustine Toyota’s normal operating procedures to make a good profit on every vehicle they sell. I had to have lengthy conversations and multiple contract modifications to get the purchase price to where I originally wanted it to be and our original agreed upon purchase price. Lustine Toyota’s finance department receives only 2 out of 5 stars. Overall, Lustine Toyota is a slightly above average dealership. Be sure to research the Internet before going to the dealership and be careful of the finance department as they will try to get you! More
• This review pertains to the After Market Sales • This review pertains to the After Market Sales Department. I bought my 2012 Toyota Camry in November of 2011. After the purchase, Ms Jessica Santiag • This review pertains to the After Market Sales Department. I bought my 2012 Toyota Camry in November of 2011. After the purchase, Ms Jessica Santiago presented a discounted care package plan for undercoating, paint protection, and seat protection. Although she is very young, she was very professional and it was evident she was very knowledgeable about the vehicle and product. I could tell she completed some extra study or homework concerning the sales. I am very glad she convinced me to take advantage of the protection plan because it has paid dividends already. We need more people like Jessica in the Sales/Market business. Thank you for caring about my needs and the professional quality of service. More
I have recently visted Lustine Toyota to purchase an alarm system for my used car. I was assited by Ms. Santiago and she showed me the alarm systems available and the different options i had to accompan alarm system for my used car. I was assited by Ms. Santiago and she showed me the alarm systems available and the different options i had to accompany it and recommended I purchase a remote starter as well. At first I was'nt sure, but she showed me how helpful it would be to use and ever since then it has made a great effort in securing my car. i would recommend this dealership because it has great personnel with how i was treated and great variety of products. More
I made a visit to lustine a few weeks ago. My husband and I had just purchased a certified camry and before we were taken to the financial office we were helped by Jessica in regards to offering protections I had just purchased a certified camry and before we were taken to the financial office we were helped by Jessica in regards to offering protections to keep value in our brand new purchase. Although we had a few things to get taken care of with our sales man Ms.Jessica made sure that we take care of. She always followed up with us til this day. Anyone looking to invest in their new cars and want to be taken care of 100% I highly recommend this young professional lady. Thank you so much for a great experience and making it quick and easy! More
Bryant Jones was rather rude to me. I asked questions regarding service pricing that had nothing to do with Auto 4 Life but all of his responses mentioned Auto 4 Life. He told me he did not see why I did regarding service pricing that had nothing to do with Auto 4 Life but all of his responses mentioned Auto 4 Life. He told me he did not see why I did not understand what he was saying in regards to Auto 4 Life after I told him he's not answering my questions regarding pricing on service. He also told me to contact Finance multiple times and said he had other customers and wasn't trying to rush me, when in fact that's what he was doing. Personally, I don't see why it was so hard for him to give prices and explain the difference between SERVICES if he's a Service Advisor. More
I needed a car and asked around and a friend of mind recommended Steve Mietelski at Lustine to me. I went and honestly had one of the best experiences of my life. I wound up buying a Toyota Corolla and recommended Steve Mietelski at Lustine to me. I went and honestly had one of the best experiences of my life. I wound up buying a Toyota Corolla and couldn't be happier. The team was great, very professional, courteous, and attentive. Couldn't have gotten a better car salesman than Steve. Probably one of the best buying experiences of my life. Would definitely recommend this dealership to anyone who really is interested in buying a car. More