Toyota of Woodbridge
Woodbridge, VA
Filter Reviews by Keyword
By Type
Showing 1,263 reviews
Tim Shanahan is the Very Best! When I'm working with Tim, I know I'm getting the very best service advice. I purchased two vehicles from Lustine and Tim takes care of both. I can sum him up with two wor Tim, I know I'm getting the very best service advice. I purchased two vehicles from Lustine and Tim takes care of both. I can sum him up with two words: HONEST and TRUSTWORTHY. More
I always go to Bryant for any service my veichel needs , he's always ready for me and gets me in and out , I always recommend him and the dealer to all my friends and co workers .. Good job Bryant ! Keep up he's always ready for me and gets me in and out , I always recommend him and the dealer to all my friends and co workers .. Good job Bryant ! Keep up the the fantastic job your doing ?? ! More
In a word, Bryant in the Service Dept. is AWESOME. He took care of me from start to finish, ensuring I got a great deal and that my car was very well taken care of. He met me upon my arrival, called wit took care of me from start to finish, ensuring I got a great deal and that my car was very well taken care of. He met me upon my arrival, called with an update that the car was finished and cheerfully answered all my questions. Good service is hard to find these days, but Bryant is a pro!! Will absolutely be back the next time I need service, and will be giving Bryant a call! More
Visited Lustine Toyota, Woodbridge, yesterday, with a warranty issue on a recently purchased Certified Camry that could have been a negative situation for all concerned. Turns out that by Victor Bassey's warranty issue on a recently purchased Certified Camry that could have been a negative situation for all concerned. Turns out that by Victor Bassey's resolution, there was no issue--and All had a positive result. Thank You, Victor! He is an asset to both the dealership and to Toyota in general. Roy Anderson sends More
I have a 2009 Toyota Corrolla that I service at Lustine and my service advisor, Mr. Tim Shanahan, is the best in my opinion. He gives good advice and explains what needs to be done, so I can make a good d and my service advisor, Mr. Tim Shanahan, is the best in my opinion. He gives good advice and explains what needs to be done, so I can make a good decision and plan ahead for later service. He makes sure I know about various discounts and arranges for shuttle ride too. I would recommend him in particular if you are getting your vehicle serviced there. More
Tim Shanahan has been my service "go to man" for my Toyota Solara for six years, and I wouldn't take my car to anyone else for service! Tim is very professional and knowledgeable, but most of a for my Toyota Solara for six years, and I wouldn't take my car to anyone else for service! Tim is very professional and knowledgeable, but most of all, he is honest. Every day that I put my family in my car, I can smile and know that we are traveling in a safe, reliable vehicle. And I can thank Tim Shanahan for giving me this peace of mind. More
I have a 2000 Toyota Celica that I bought brand new way back then from this dealership. Twelve years later, I am still driving this car. My Lustine Toyota Service Advisor, Tim Shanahan, is the reason t back then from this dealership. Twelve years later, I am still driving this car. My Lustine Toyota Service Advisor, Tim Shanahan, is the reason this car still performs like new. Mr. Shanahan is extremely professional and courteous and goes the "extra mile" to make sure my vehicle is in tip-top shape anytime I bring it to him for service. If you are lucky enough to have Tim Shanahan as your service advisor for your automotive needs, you are extremely lucky, and you will be able to enjoy your vehicle for many years! More
After having a bad experience with 2 service advisors at this location on my last visit. I was hesitant to give Lustine Toyota Service Dept. another shot at earning back my business. Last week I went for this location on my last visit. I was hesitant to give Lustine Toyota Service Dept. another shot at earning back my business. Last week I went for a 5k service on my car and Bryant Jones was my service advisor. I've gone plenty of times to Lustine Toyota for my car service needs and this was the first time that I met Bryant as my service advisor for that morning. Bryant is very professional at what he has does, he noticed that I had that look on my face that read "let's see how this service goes" Bryant gave me a timeframe when my car would be ready and he was right on the dot! I told Bryant that I love good customer service and that morning my hesitant look has changed to a happier look indicating that I was pleased with the service that was provided to me that morning. I definitely plan on returning and asking for Bryant Jones to be my service advisor. Thank you Bryant Jones for doing a great job! :-D More
My husband and I received the best service as soon as we walked in the door. Jon Boyd was awesome and I highly recommend him. We wanted a 2012 Sequoia Platinum in black and that is what we got! He even list walked in the door. Jon Boyd was awesome and I highly recommend him. We wanted a 2012 Sequoia Platinum in black and that is what we got! He even listened to all the questions my 5 year old son had. And Sham in credit was also great! He got the best deal position. This is the place to buy a Toyota! More
I have a 06 Tacoma. Only once I took it somewhere other than Lustine for service. I will NEVER make that mistake again. Bryant makes me feel like I'm his only client. I get fast service and know I've gotte than Lustine for service. I will NEVER make that mistake again. Bryant makes me feel like I'm his only client. I get fast service and know I've gotten the best. Any time I call Bryant gets me right in and takes care of everything. I trust him and Toyota to keep me on the road. More