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Toyota of Woodbridge

Woodbridge, VA

4.5
1,263 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,263 reviews

April 28, 2012

have known tim for quite a few years and have had nothing but good things to say about his professionalism at work and at home... great guy, recommend him to many More

by jazzarano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
best guy ever..., Tim Shanahan
Apr 30, 2012 -

Toyota of Woodbridge responded

Thank you very much for this wonderful review. I am thrilled that Tim continues to exceed your expectations and provide you with the top-notch customer service you deserve. We would all love the opportunity to assist you with your auto needs in the future as well. For access to our exclusive online specials and savings, please be sure to find us on Facebook and Twitter. Sincerely, Jessika Garcia ygarcia@lustine.com

April 28, 2012

I loved Mr. Shanahan's honesty & integrity to the product. He took the time to educate me to solve a problem. He goes the extra mile to make sure his customers are happy. He performs his job with More

by kbuhle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Shanahan
Apr 30, 2012 -

Toyota of Woodbridge responded

Thank you so much for posting this terrific review. We always appreciate it when our customers give us feedback and we are very glad to hear that Tim has provided you with the level of service you deserve. Thank you for your continued business and we look forward to seeing you in the future! Be sure to check us out on Facebook and Twitter as we have spectacular savings for our likers/followers. Sincerely, Jessika Garcia - System Administrator ygarcia@lustine.com

April 28, 2012

Recently brought care in for routine oil change. Whether it's an oil change or a more comprehensive service check-up, we're always given the same level of attention by Tim Shanahan and his team. They make More

by jamcdaniel2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Shanahan
Apr 30, 2012 -

Toyota of Woodbridge responded

Thank you so much for your kind words. We really appreciate you coming in to see us again and are happy to hear that Tim and the rest of our team continue to take excellent care of you. We look forward to seeing you for your next service appointment! Be sure to check out our Facebook and Twitter pages for access to exclusive coupons and special offers. Sincerely, Jessika Garcia - System Administrator ygarcia@lustine.com

April 26, 2012

I came in today just to take a look at some Toyota's, not quite sure if I wanted a car or to remain in a SUV. Josef took the time and had the patience to show us different models without pressuring me and th More

by AprilJohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josef Puechner
Apr 26, 2012 -

Toyota of Woodbridge responded

Thank you for taking the time to let us know about your recent visit to Lustine Toyota. We are happy to hear Josef was able to assist patiently and help you with your car buying decision. We look forward to seeing you very soon and getting you into the vehicle you decide is just right for you! Like us on Facebook and follow us on Twitter to get our newest coupons. Sincerely, Jessika Garcia - System Administrator ygarcia@lustine.com

April 25, 2012

The dealership was very attentive and responsive to my online request. Within a day Josef Puechner called me and said that they have a Prius C in stock. He answered all our questions in a polite and p More

by larkbyrd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josef Puechner
Apr 25, 2012 -

Toyota of Woodbridge responded

Thank you for writing us this review! We are dedicated to providing our customers with high quality service and are thrilled Josef could make your car buying experience a great one. Enjoy your new vehicle and please let us know if you need anything in the future. Also, please follow us on Facebook and Twitter as we have specials exclusively for our followers. Regards, Jessika Garcia - System Administrator ygarcia@lustine.com

April 25, 2012

I purchased my second Toyota Yaris from Lustine Toyota. Michael Mills was the friendliest sales person I had ever worked with. He worked hard to get the best deal for me. Lustine has always given me grea More

by Twilai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mills
Apr 26, 2012 -

Toyota of Woodbridge responded

It puts a smile on our face knowing this is the second Yaris you have purchased from us here at Lustine Toyota. We will be sure to pass your praise on to Michael, as we are sure he will love to hear his hard work and commitment to our customers has not gone unnoticed. If you have any further questions regarding your new car, please give us a call at any time. Also, follow us on Twitter and like us on Facebook to receive up-to-date information as well as our latest deals! Sincerely, Jessika Garcia - System Administrator ygarcia@lustine.com

April 25, 2012

Tim Shanahan always gives me the best service. He is honest, efficient and helpful. However what I appreciate the most is how genuine and friendly he is. I am grateful for his help and advice. He even More

by marcimg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Shanahan
Apr 26, 2012 -

Toyota of Woodbridge responded

We are excited to hear that you received such great service from Tim and the Lustine Toyota team. I know he will be glad to discover you have spoken so highly of his customer service. Please, don’t hesitate to let us know if there is anything else we can assist with in the future. And don’t forget to follow us on Twitter and like us on Facebook for special promotions and the latest news! Sincerely, Jessika Garcia - System Administrator ygarcia@lustine.com

April 19, 2012

Erik has an excellent costumer service, it's a big plus that he speaks Spanish, Everything went as he explained. I would recommend him to anyone. More

by klink4141
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 20, 2012 -

Toyota of Woodbridge responded

We are happy that you had such a great experience with Lustine Toyota and our employee Erik. We are constantly striving to provide the best possible customer service to our guests and are proud to know that you found him friendly and accommodating. If you ever need any other assistance with your automotive needs, please don’t hesitate to let us know. Don’t forget to find us on Facebook and Twitter to get our latest deals! Sincerely, Jessika Garcia - System Administrator ygarcia@lustine.com

April 15, 2012

I was very satisfied with purchase of my used 2008 camry. peter the sales consultant helped me every possible way to get me a good deal. I would recomend this dealer and Peter Nartey as excellent sales provi More

by atifalibaig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Nartey
Apr 16, 2012 -

Toyota of Woodbridge responded

Thank you for taking the time to write us a five star review! It’s great to hear your car shopping journey ended at our dealership. We pride ourselves on our professional and friendly staff and are thrilled that Peter could make such a great impression. Enjoy your new Camry and if you need anything in the future, please do not hesitate to contact us! Also, please follow us on Facebook and Twitter as we have specials exclusively for our followers. Sincerely, Jessika Garcia - System Administrator ygarcia@lustine.com

April 14, 2012

Tim has been my service rep for years. I couldn't be happier working with an honest and friendly establishment to take care of my Camry. If there is something going on with your Toyota, bring it to Lust More

by ca11meren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Shanahan
Apr 16, 2012 -

Toyota of Woodbridge responded

Thank you for sharing your experience with our dealership. At Lustine Toyota we want every customer to be 100% satisfied with their service and we are happy Tim could make that happen for you. Please let us know if you need anything in the future. Also, please follow us on Facebook and Twitter as we have specials exclusively for our followers. Sincerely, Jessika Garcia - System Administrator ygarcia@lustine.com

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