Toyota of Woodbridge
Woodbridge, VA
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Darnell is truely the best sales person ever! He worked extremely hard to find me the car that I wanted in the price range that was was looking. He is very honest and knowledgeable. If you want a great sa extremely hard to find me the car that I wanted in the price range that was was looking. He is very honest and knowledgeable. If you want a great sales experience, he is the one to go to! More
While I bought my 2010 Camry from Lustine due to the great price I received. I bring my car in for servicing due to the consistently great customer service I receive from my service adviser Tim Shanaha great price I received. I bring my car in for servicing due to the consistently great customer service I receive from my service adviser Tim Shanahan. Lustine is actually out of my way as I live closer to two other Toyota dealerships, but Tim is always willing to go the extra mile to get me scheduled, get the work completed in a manner that fits my schedule, and do little extras that go over and above what I'd expect. His friendly manner and great service keep me coming back. And, I trust him. Two recent incidents are illustrative of the great service he provides. Last time I brought my car in for scheduled maintenance, the car was absolutely covered in tree pollen. As I was leaving, Tim jokingly told me he thought I had painted my car green so he had it washed for me. Something both my wife and I really appreciated. The very next day I am riding down the highway and my hubcap falls off and gets lost. I contact Tim and he has me email him a picture of the type of hubcaps on my car. Then, not only does he have the hubcap replaced, he arranges for it to get delivered to me so I don't have to make a special trip. Can't say enough about the great customer service Tim provides. More
The best service department in the Northern Virginia Region. Bill Tompson has been my service advisor for the past 10 years. Honest, always friendly, and straightforward, Bill is the best service advi Region. Bill Tompson has been my service advisor for the past 10 years. Honest, always friendly, and straightforward, Bill is the best service advisor I have worked with on any of my vehicles past and present (BMW, Honda, Nissan, or Toyota). I followed Bill from another dealership to maintain my 2001 Highlander (+155,000 miles), my daughter's 2005 Corolla, and 2008 Prius. I am continually impressed with Lustine's facilities and professional atmosphere. Without a doubt, it is worth it to me to drive the extra distance for the peace of mind I get with Lustine and Bill Tompson. More
The greatest sales persons ever because even after the sale he still went the extra mile anytime we needed anything from the dealer. His personality is awsome sale he still went the extra mile anytime we needed anything from the dealer. His personality is awsome More
I always go to Bryant when I have my car serviced. He's friendly, professional and fast. And, he returns my calls and answers my questions. What more could I ask for? friendly, professional and fast. And, he returns my calls and answers my questions. What more could I ask for? More
Bryant Jones is my service advisor. Each time I come into the dealership for service, I come to him. I am assured great service in a timely manner. He is assisting me with all of my issues, large or small. the dealership for service, I come to him. I am assured great service in a timely manner. He is assisting me with all of my issues, large or small. More
Bryant Jones was my service advisor, and was very professional and very knowledgeable.He is an asset to your dealership and would I would highly reccomend him to all of my friends. professional and very knowledgeable.He is an asset to your dealership and would I would highly reccomend him to all of my friends. More
At 80 years of age, I have been involved with many car sales persons, both good and bad. Joseph Puechner is one of the best! Since I am deaf, I had to work on the internet (e-mail) with sales persons. sales persons, both good and bad. Joseph Puechner is one of the best! Since I am deaf, I had to work on the internet (e-mail) with sales persons. My search for a new vehicle involved four Toyota dealerships. The price quoted by Mr. Puechner was not the lowest of the four. However, I was so impressed with the professionalism and straight forward approach of Josef Puechner that I selected Lustine for the purchase. Mr. Puechner was the the only dealer representative that appeared to be at all concerned with what I was looking for. The others completely ignored my stated objectives in the purchase and gave me obviously canned responses". Delivery of the vehicle was very well handled by Josef Puechner and his responses to my post sales questions and concerns have been both timely and helpful. More
Bryant Jones is my service advisor at Lustine Toyoto located in Woodbridge, Virginia. He always exhibited professionalism, and was extremely courteous when I dropped my car off for service. Bryant is an located in Woodbridge, Virginia. He always exhibited professionalism, and was extremely courteous when I dropped my car off for service. Bryant is an asset to your Dealership, and Lustine service department. More
This place is great! I bought my second car from there This place is great! I bought my second car from there and I love it!!!!! It's been almost a year and it still great! Jesse was the sales person help This place is great! I bought my second car from there and I love it!!!!! It's been almost a year and it still great! Jesse was the sales person helping me and he was actually the one who helped me to pick up the right car! I would definitely recommend anyone to go and buy a car from this place and specially ask for Jesse!!! More