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Toyota of Woodbridge

Woodbridge, VA

4.5
1,263 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,263 reviews

May 01, 2012

Darnell is truely the best sales person ever! He worked extremely hard to find me the car that I wanted in the price range that was was looking. He is very honest and knowledgeable. If you want a great sa More

by deedavis1269
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darnell Denny
May 01, 2012 -

Toyota of Woodbridge responded

We appreciate you taking the time to write this excellent review and let us know about your recent interaction with Darnell. He is a valuable part of the Lustine Toyota team and he constantly proves this by providing superb customer service, as in your experience. If there is anything else that we can help you with, please let us know immediately. We value you tremendously as a customer and want to thank you for choosing Lustine Toyota. Follow us on Twitter and like our Facebook page to get the newest updates and deals! Sincerely, Jessika Garcia - System Administrator ygarcia@lustine.com

April 30, 2012

While I bought my 2010 Camry from Lustine due to the great price I received. I bring my car in for servicing due to the consistently great customer service I receive from my service adviser Tim Shanaha More

by J&DKarlo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Shanahan
Apr 30, 2012 -

Toyota of Woodbridge responded

Thank you for the kind words! Every day we strive to deliver first class service to our customers, especially those as loyal as yourself. Customers like you are what keep us working hard. Your continued patronage is deeply appreciated and if there is anything else we can do for you, please don't hesitate to let us know. Direct your friends and family to our Twitter and Facebook pages for information on our monthly specials! Sincerely, Jessika Garcia - System Administrator ygarcia@lustine.com

April 30, 2012

The best service department in the Northern Virginia Region. Bill Tompson has been my service advisor for the past 10 years. Honest, always friendly, and straightforward, Bill is the best service advi More

by coopergt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 30, 2012 -

Toyota of Woodbridge responded

We appreciate you writing us this lovely review! Bill is an asset to the Lustine team and will be happy to know he has earned your continued patronage. If there is anything else we can do, please don’t hesitate to contact us. Please check us out on Facebook and Twitter as we have great service coupons just for our fans and followers. Sincerely, Jessika Garcia - System Administrator ygarcia@lustine.com

April 30, 2012

The greatest sales persons ever because even after the sale he still went the extra mile anytime we needed anything from the dealer. His personality is awsome More

by jvt1061980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josef Zosimo Puechner
May 01, 2012 -

Toyota of Woodbridge responded

Thank you for taking the time to write this great review, we truly do appreciate it. We are always striving to go that extra mile for our customers and we believe when we earn a customer, it’s for life. That being said, we will be here to help you with any and all of your automotive needs in the future, so don’t hesitate to call or stop in. And, of course, follow us on Twitter and like our Facebook page to get the latest news stories and get a look at our current specials! Sincerely, Jessika Garcia - System Administrator ygarcia@lustine.com

April 30, 2012

I always go to Bryant when I have my car serviced. He's friendly, professional and fast. And, he returns my calls and answers my questions. What more could I ask for? More

by piano4funva
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Jones
May 01, 2012 -

Toyota of Woodbridge responded

Once again, we are more than happy to hear that Bryant’s customer service skills are exceeding expectations. It is our goal to provide that friendly, professional and prompt service on 100% of your visits. Thank you for choosing Lustine Toyota for your servicing needs and we look forward to seeing you again! Don’t forget to like our Facebook page and follow us on Twitter to get the latest news and receive our newest coupons. Sincerely, Jessika Garcia - System Administrator ygarcia@lustine.com

April 30, 2012

Bryant Jones is my service advisor. Each time I come into the dealership for service, I come to him. I am assured great service in a timely manner. He is assisting me with all of my issues, large or small. More

by MrsAvalon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Jones
May 01, 2012 -

Toyota of Woodbridge responded

Thanks for the great feedback, and letting us know that Bryant has been able to meet all of your needs! He is a great asset to the Lustine Toyota team and we hope your interactions with him will keep you coming back. Let us know if there is ever a time where we can help you out. As you said there is nothing too large or small, we are here for you! Follow us on Twitter and like us on Facebook for news and deals. Sincerely, Jessika Garcia - System Administrator ygarcia@lustine.com

April 29, 2012

Bryant Jones was my service advisor, and was very professional and very knowledgeable.He is an asset to your dealership and would I would highly reccomend him to all of my friends. More

by Gwendolynjoh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Jones
Apr 30, 2012 -

Toyota of Woodbridge responded

Thanks for taking the time to write such a great review! At Lustine, we try to set the bar as high as possible and Bryant is a big part of that. Please come back and visit us soon. Also, feel free to check out our monthly specials on Twitter and Facebook. Sincerely, Jessika Garcia - System Administrator ygarcia@lustine.com

April 29, 2012

At 80 years of age, I have been involved with many car sales persons, both good and bad. Joseph Puechner is one of the best! Since I am deaf, I had to work on the internet (e-mail) with sales persons. More

by W. Stephens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josef Puechner
Apr 30, 2012 -

Toyota of Woodbridge responded

We would like to sincerely thank you for taking the time to write this review for our dealership. We are pleased to hear that you have noticed our strong efforts in customer service and found Josef to be accommodating. We hope to serve you again in the future! Be sure to check us out on Twitter and Facebook to gain access to our online service coupons. Sincerely, Jessika Garcia - System Administrator ygarcia@lustine.com

April 29, 2012

Bryant Jones is my service advisor at Lustine Toyoto located in Woodbridge, Virginia. He always exhibited professionalism, and was extremely courteous when I dropped my car off for service. Bryant is an More

by Htoyoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Jones
Apr 30, 2012 -

Toyota of Woodbridge responded

We would like to thank you for taking the time to write this stunning review. It is encouraging to know that you've found Bryant so helpful and friendly. We pride our dealership in top-notch customer service. Feel free to contact us if you have any questions or concerns!. Check us out on Twitter and Facebook for exclusive monthly specials. Sincerely, Jessika Garcia - System Administrator ygarcia@lustine.com

April 29, 2012

This place is great! I bought my second car from there This place is great! I bought my second car from there and I love it!!!!! It's been almost a year and it still great! Jesse was the sales person help More

by Aprilflower8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana Vela
Apr 30, 2012 -

Toyota of Woodbridge responded

We are thrilled that your experience with Jesse was so positive. He is a huge asset to our team and will be pleased to hear of your review. We really do value our customers, and try to show that by treating you with respect and going above the call to make sure your experience is perfect. If there is anything at all we can assist you with, please let us know! Thank you for being a loyal customer! Sincerely, Jessika Garcia - System Administrator ygarcia@lustine.com

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