Toyota of Woodbridge

My assigned service adviser was out, in a training class. Mr Jones quickly seized the opportunity to be pro-active,he offered his assistance and ensured I was well take care of. I appreciated his friendly Mr Jones quickly seized the opportunity to be pro-active,he offered his assistance and ensured I was well take care of. I appreciated his friendly professional attitude and his willingness to go out of his way to assist me. Thanks! More

Another Job "Well Done", Victor Bassey! Especially in view of the total power outage your dealership was experiencing upon my appointment arrival today. Thank you.... Especially in view of the total power outage your dealership was experiencing upon my appointment arrival today. Thank you.... More

I had perform my VAN 90K and timing belt services He down the service on my VAN very nice and excellent after service I notice van is running very smooth and quite. He was kind and honest. Whatever he had gi the service on my VAN very nice and excellent after service I notice van is running very smooth and quite. He was kind and honest. Whatever he had given me the service estimated amount. Final overall bill come to less than the estimated amount. I was happy and impress with service. My overall experience is the best and excellent. I will always recommend him. More

Maurice Thompson was a pleasure to work with. I came in with no appt. and Maurice was more then happy to check in my vehicle and address my service needs, EPA and va inspection,. He informed me of the hour with no appt. and Maurice was more then happy to check in my vehicle and address my service needs, EPA and va inspection,. He informed me of the hour wait and offered me a shuttle ride. I declined and had a seat in the waiting room. Maurice came and called me in 40 minutes much to my delight. He walked me to the register, went over the work done and personally pulled my vehicle in to the service lane. Needless I was very impressed and will be returning to Maurice when my car needs its next service. More

I'm surprised at all the reviews I saw that were good. Very surprised actually. VICTOR was VERY good to me when I came although the person that was supposed to be helping me, Bryant, wasn't even there fo Very surprised actually. VICTOR was VERY good to me when I came although the person that was supposed to be helping me, Bryant, wasn't even there for my appointment. They couldn't find him, I guess. So I sat and sat and then Victor came and helped me. I was so annoyed. It's bad enough that I tried to call and sat on hold for literally 20-25 minutes. I even tried other options when I called to see how long I would be on hold and I sat on hold. Victor helped me out and was very understanding. I walked around while my car was being worked on and everywhere I went, they were trying to sell me another car. I just got this car from you guys. I understand that's your job and all but that's harassment. Maybe Bryant was having a bad day but I really felt, since I have purchased my USED car, that they don't particularly care for used car owners. It really annoyed me. Yes, it was at the end of the day and maybe they were very busy but the customer service SUCKED on Bryant's end. I'm really annoyed that I have to continue to go to this place for service in order to keep my warranty. Oh, I actually called Bryant to see if I could make an appointment for my 90K work and parts answered and said they would give him my message (parts ALWAYS answers). I never got a call back. I'm calling to GIVE you people money and you can't even respect me enough to call me back. I really hate this place and I will be talking to the manager. It was horrible and I would never tell ANYONE to go there to purchase a car new or used. More

Professional car dealer Nadeen Gilani helped me during the best car transaction I've ever made. Thanks to Nadeen, the sale went fast and as hassle free as you can ask for.After the sale and a great price, the best car transaction I've ever made. Thanks to Nadeen, the sale went fast and as hassle free as you can ask for.After the sale and a great price, Nadeen even shined my license plates so they would sparkle on my new purchase! Thanks Nadeen and Lustine.. Mr. T :) More

Mr. Denney is tryuly the most perfessional sales person I have ever meet. Not only was he knowledgeable about the venza I purchased, he also had a wounderful personality. I was not considering buying a veh have ever meet. Not only was he knowledgeable about the venza I purchased, he also had a wounderful personality. I was not considering buying a vehicle for another two months but Mr. Denney was so enthusiastic about giving me the best deal I trusted him and believed he had my best interest at heart. If your looking for a knowledgable and trusting sales person I recommend Donnell Denney. Thanks Lustine More

On April 23rd I went in to trade in two of my cars for a 2012 Prius V 2012. Although my dealer Josef was EXCELLENT, I didn't have such a great experience due to other people. I feel like I traded my two car 2012 Prius V 2012. Although my dealer Josef was EXCELLENT, I didn't have such a great experience due to other people. I feel like I traded my two cars in for a decent price but at the end was very hurt because I ended up paying someething I shouldn't have. I'm very happy with my Prius and Josef service, but some of the other employees need to work on there work ethics. Best. More

Charles Mensah and Harry Singh are wonderful. I've been two the dealership twice to purchase a car and every time I go they are more than words can explain. I should say that everyone that is employed at t two the dealership twice to purchase a car and every time I go they are more than words can explain. I should say that everyone that is employed at the dealership is very much respectful. I would say that this dealership can and should be the top 1 dealership in Virginia. I highly recommend you to go their to purchase a car after all, Toyota makes the best cars. :) Don't forget to ask for Charles Mensah and Harry Singh. More