Toyota of Watertown

The salesman we dealt with had the nerve to think we would trade our 2007 Honda Odyssey Touring in for $5000. This van retails for $18998 with 100k miles on it. I think the sales manager and whoever els would trade our 2007 Honda Odyssey Touring in for $5000. This van retails for $18998 with 100k miles on it. I think the sales manager and whoever else gives prices are scam artists to even assume I would trade my van for that ridiculous amount and then only take $555 off the selling price of the Prius V??? Stay away from this dealer unless you want to over pay and get scammed out of your trade equity. I will get a Prius V loaded for $31k or less... More

Excellent service; accommodated my emergency need and then handled a service need at the same time. I would highly recommend the service department at Toyota of Watertown. then handled a service need at the same time. I would highly recommend the service department at Toyota of Watertown. More

I have been going to this dealership for service for years and have gotten consistently good service. Kamel has been there a long time and he is the reason I keep going back. I trust his recommendations years and have gotten consistently good service. Kamel has been there a long time and he is the reason I keep going back. I trust his recommendations and appreciate the clear, common sense way the explains things. More

Very pleased with attention to my needs, suggested fuel injection cleaning, and that made sense to me to have it done. Noticed that my vehicle inspection was due this month and had that taken care of for m injection cleaning, and that made sense to me to have it done. Noticed that my vehicle inspection was due this month and had that taken care of for me also. He was always upbeat, pleasant and I felt well taken care of. More

VSC sensor problem/lite on dash - repaired 2/1/12 - cost $ 517.91 Returned 2/2 - check engine lite on - Toyota covered cost of repair in full under the warrantee. Both the Service Advisor & Director listen $ 517.91 Returned 2/2 - check engine lite on - Toyota covered cost of repair in full under the warrantee. Both the Service Advisor & Director listened to customer's complaint and remedied to customer's satisfaction. Friendly/accomodating service. More

Eduardo was extremely knowledgeable and thorough in both the selection of a car that would best meet my needs and various financing options for my new Corolla. He spent considerable time making sure I knew the selection of a car that would best meet my needs and various financing options for my new Corolla. He spent considerable time making sure I knew all my options and which did meet my needs and situation best. He made options of lease versus purchase in clear plain language which helped in my decisions. Wallace Langamein Finance helped me understand my financing options in clear terms. As this was my first new car purchase his personability and knowledge of this information clarified my real costs and made a potentially difficult time a very good experience. Both Eduardo and Wallace are true assets to your company and I would recommend them to both my family or friends without hesitation. More

I have a few Toyota's for many years and have all my repairs done at Toyota of Watertown. The service representative I see is Kamel Khanizer who has worked at this dealership for many years. If you se repairs done at Toyota of Watertown. The service representative I see is Kamel Khanizer who has worked at this dealership for many years. If you service your car at Toyota of Watertown, I highly recommend that you work with Kamel regarding your repair. He takes the time to explain to you what is wrong with your car and why it is important to fix. More

I find Kamel very helpful I have been dealing with Kamel I find Kamel very helpful I have been dealing with Kamel for the last 12 years and have purchased my last three CAMRY at TOYOTA of Watertown , bec I find Kamel very helpful I have been dealing with Kamel for the last 12 years and have purchased my last three CAMRY at TOYOTA of Watertown , because of his great service, and ease to talk to with any problems I have had. More

Even though I've moved out of state (and 3+ hours from Boston)I still make the trip back just to go to Toyota of Watertown. While the overall experience is always good, Kamel is the shining star that make Boston)I still make the trip back just to go to Toyota of Watertown. While the overall experience is always good, Kamel is the shining star that makes the experience great. Kamel is an extraordinary service advisor who consistently provides outstanding customer service. He is very knowledgeable and also very patient, always happy to take the time to explain things to me if I'm confused (which can be often). As for the atmosphere of the dealership, I really appreciate having such a comfortable place (and such a clean bathroom) to wait for my car. There is TV, free internet, a variety of coffee and teas to choose from, and they even have bagels and fruit available depending on the time of day. Kamel and the rest of the staff at the Toyota of Watertown Service Department consistently go above and beyond with both their service and customer care, and they really make you feel like a valued customer. More

Kamel, Service Dept Manager, is the oil that keeps this car shop running. He does the work of 4-5 people. I hope he's compensated for that. As a business owner, I always notice those employees in other es car shop running. He does the work of 4-5 people. I hope he's compensated for that. As a business owner, I always notice those employees in other establishiments that go above and beyond their job description. Kamel is one of the few who does that. He has a very stressful job yet somehow maintains his composure with everyone. More