Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Watertown
Watertown, MA
1,052 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,052 reviews
June 16, 2026
Excellent experience at Toyota of Watertown! Kevin Huang was friendly, professional, and very helpful throughout the entire buying process. He answered all my questions, communicated clearly, an Kevin Huang was friendly, professional, and very helpful throughout the entire buying process. He answered all my questions, communicated clearly, and made everything easy from start to finish. I highly recommend Kevin to anyone looking for a new car. Thank you for the outstanding service! More
by Jialong
Employees Worked With
Kevin Huang
June 15, 2026
I inquired about the availability of a car through their website and got an email back that Jose would be happy to help me... although he never said if the car was available. The next day, I had to send ano website and got an email back that Jose would be happy to help me... although he never said if the car was available. The next day, I had to send another email to him to find out if the car was available... two hours later I was told that it was available... I wrote back stating my interest and what I was hoping to pay and I never heard back from him again... I wrote for the final time 3 hours later but again never heard back. I was all ready to buy a car today and they blew me off. I'm sure I won't be in any hurry to do business with them again. More
by MR
Employees Worked With
Jose Dominguez
June 12, 2026
Kevin was honest, patient, and never made me feel pressured. He was always available to answer my questions and made the whole buying experience easy and enjoyable. I highly recommend working with hi pressured. He was always available to answer my questions and made the whole buying experience easy and enjoyable. I highly recommend working with him if you’re shopping for a Toyota. More
by Jialong
Employees Worked With
Kevin Huang
May 28, 2026
The staff at this store were very enthusiastic and friendly. Kevin was highly recommended; he explained things very carefully, was very skilled, and provided professional service to customers. The man friendly. Kevin was highly recommended; he explained things very carefully, was very skilled, and provided professional service to customers. The manager was also very warm and friendly, and deserves praise. More
by franky
Employees Worked With
Kevin Huang
May 24, 2026
Outstanding Experience with Kevin Huang at Watertown Toyota! I couldn’t be happier with my experience working with Kevin Huang at Watertown Toyota. Kevin made the entire process of purchasing my 2026 Toyota! I couldn’t be happier with my experience working with Kevin Huang at Watertown Toyota. Kevin made the entire process of purchasing my 2026 Toyota 4Runner smooth, stress‑free, and genuinely enjoyable. Kevin took the time to understand exactly what I was looking for and made sure every detail was perfect. He answered all my questions clearly, never rushed me, and made me feel confident in my decision. Thanks to him, I’m now driving a beautiful new 4Runner Hybrid that I absolutely love. If you’re looking for exceptional customer service and a salesperson who truly cares, I highly recommend Kevin Huang. Thank you, Kevin, for making this such a positive experience. Bonnie Gingras, Pittsfield MA More
by BGIN
Employees Worked With
Kevin Huang
May 19, 2026
Very impressed with the customer service. Even without making a purchase yet, the sales team treated me with respect and professionalism. I would recommend stopping by if you’re looking for a Even without making a purchase yet, the sales team treated me with respect and professionalism. I would recommend stopping by if you’re looking for a vehicle. More
by Shelly1997liang
Employees Worked With
Kevin Huang
April 18, 2026
Maggie, Jordy and Luis helped my mom get into her new 2019 Highlander. Couldn’t have asked for a better team to work with! Thanks again guys! 2019 Highlander. Couldn’t have asked for a better team to work with! Thanks again guys! More
by Clarked4578
Employees Worked With
Maggie Abbott, Jordy Zawadski, Luis Lopez
