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Toyota of Watertown

Watertown, MA

4.8
1,035 Reviews

149 Arsenal St

Watertown, MA

02472

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Showing 1,035 reviews

September 13, 2020

Elkin Pereanez delivered excellent customer service! He is knowledgeable, friendly and professional. I really appreciate that he took the time to listen and show me what trucks were in stock. Although I d More

by cj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elkin Pereanez
September 13, 2020

I highly recommend Toyota of Watertown and Maria and Elkin in particular. I was looking for a hard to find color and had a set price I was willing to pay (White 2020 Rav4 Hybrid). I worked with Maria More

by asrichman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elkin Pereanez
September 12, 2020

Elkin Pereanez is great. He is professional and treated me with respect. I went to a couple other Toyota dealer locations and their sales people couldn’t be bothered or even acknowledge me; not even a “Hel More

by Phali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamel Khnaizir, Elkin Pereanez
August 31, 2020

This is my second time purchasing a car from Raheem Obyat at Toyota of Watertown. He answered all my questions and went out of his way to make sure that I got the desired exterior and interior color combinat More

by mahaaqqqq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raheem Obyat
August 24, 2020

Top Notch experience from start to finish. Class Act Dealership!! Prompt communication. Outstanding Customer Service skills. This dealership as well as the Lexus of Watertown (under the common (both und More

by LBerline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Skolnick, Manny Ferreira
Aug 24, 2020 -

Toyota of Watertown responded

Hi LBerline, Thank you for this amazing review. We’re so pleased to hear that the entire experience was outstanding. Thank you for being apart of the Toyota of Watertown family!

August 01, 2020

Great experience Could not have been treated better while car shopping. No pressure, no hard sales and I went home with my new RAV 4 the same day. everyone was profes More

by Rdbetirrell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Skolnick, Elkin Pereanez
Aug 03, 2020 -

Toyota of Watertown responded

Hi Rdbetirrell, Thank you for feedback! We are pleased to know that our dealership provided you with a great sales experience. Welcome to the Toyota of Watertown Family!

July 24, 2020

This is my 4th lease and I couldn’t be more happy with my new RAV4!!! This dealership is the best! The team of people Ive had the pleasure working with over the past 8 years are so professional and incredibl More

by K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Skolnick, Adam Skolnick, Manny Ferreira, Sirewl Cooper-Cox
Aug 03, 2020 -

Toyota of Watertown responded

Hello K, Your feedback is greatly appreciated. We are so proud to have provided you with incredible customer service. thank you for being a continued member of our Toyota of Watertown Family! We look forward to your next visit!

July 13, 2020

The best dealership ever Through the years I have purchased many cars from Toyota of Watertown, and there is a reason for that. They have always provided a quick and easy app More

by Paul/Ellen0012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Skolnick, Edwin Urena, Adam Skolnick, Manny Ferreira, Sirewl Cooper-Cox
Jul 17, 2020 -

Toyota of Watertown responded

Hi Paul/Ellen, Your feedback is greatly appreciated. Thank you for being a part of our Toyota of Watertown Family! We look forward to your next visit.

July 08, 2020

GREAT OVERALL FANTASTIC SERVICE EXPERIENCE Watertown, MA-TOYOTA OF WATERTOWN, Rodney Dukes, Service Manager is knowledgeable, nice, outstanding communication skills, and approachable to assist More

by Kapadouk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Dukes
Aug 20, 2020 -

Toyota of Watertown responded

Hearing that you had a fantastic service experience is the best thing we could hope for! Your recommendation means a lot to us, I will make sure Rodney Dukes sees your kind review. Thank you for choosing Toyota of Watertown Service we look forward to serving you for many years to come!

June 15, 2020

Good dealership My wife and I both use this dealership, we are happy with the service we received here and will return to them for future business. More

by saladinnadhmi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elkin Pereanez
Jul 17, 2020 -

Toyota of Watertown responded

Hello Saladinnadhmi, Thank you for sharing! We are happy to know that you have received excellent service at our dealership. Welcome to the Toyota of Watertown Family! We look forward to seeing you soon.

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