Toyota of Watertown

Felix was so helpful when I came to stay in Boston after Hurricane Sandy. he helped me to lease a 2013 Venza-which I love! He explained all the workings of the different features, and helped so much with Hurricane Sandy. he helped me to lease a 2013 Venza-which I love! He explained all the workings of the different features, and helped so much with the leasing paperwork-which was complicated because I came from New York. I receommend him to anyone looking for a Toyota. More

James and Edwin were wonderful. They were extremely patient, answered all my questions, were very professional, comprehensive and polite. Edwin did a great job of closing the deal. I was very appreciat patient, answered all my questions, were very professional, comprehensive and polite. Edwin did a great job of closing the deal. I was very appreciative of how the staff handled our service when the person we had originally been dealing with was not there. I was confident that James would be treated fairly, even though he could not close the deal. Kudos to your staff! More

I experience the best car shopping experience in my life thanks to Edwin Urena and Watertown toyota.He was very well informed and offered great customer service. Thank you! thanks to Edwin Urena and Watertown toyota.He was very well informed and offered great customer service. Thank you! More

James was an extremely professional salesman. I never felt any pressure to buy any car and he presented all of the facts about the different vehicles. I also think we got a great deal! Thanks! -Justin a felt any pressure to buy any car and he presented all of the facts about the different vehicles. I also think we got a great deal! Thanks! -Justin and Gretchen More

Kamel has processed my visits to Toyota Watertown for at least thirteen years. He is professional and well prepared to help me as the car is evaluated. He works to get me the best price possible. I have a least thirteen years. He is professional and well prepared to help me as the car is evaluated. He works to get me the best price possible. I have always looked for him when the car needs service. More

Maria Walch of Toyota Watertown made my car service experience a very pleasant one. She was always friendly and pleasant, extremely understanding and patient, and went above and beyond her call of dut experience a very pleasant one. She was always friendly and pleasant, extremely understanding and patient, and went above and beyond her call of duty when it came to helping me sort out frustrating issues with my insurance company after my accident. When my insurance company was not responding, she diligently called everyday to help move things along. She called me to keep me updated frequently and I felt that she really cared to get me back in my repaired vehicle as soon as possible. She was very clear on pricing and gave me an accurate breakdown that I could understand. Maria gets 5 stars from me and her customer service skills are superb. I love my Toyota Highlander and I plan to have it for a very long time and I will ALWAYS see Maria whenever I need to schedule a service or repair. Thank you Maria! Car dealerships need more individuals like YOU! Sincerely, Very Happy Customer More

Once again, Kamel came through. I stopped by to set up a major service for my 2004 Corolla mid-afternoon on Halloween, Kamel made sure I could fit in the service and still make it home in time to give out c major service for my 2004 Corolla mid-afternoon on Halloween, Kamel made sure I could fit in the service and still make it home in time to give out candy. The car I got back drove & looked like new. Thanks! More

The service here is #1 in my book. I trust the quality and honesty of the people who work here especially Kamel. I feel all my car needs are catered to. Thanks again, Kamel! and honesty of the people who work here especially Kamel. I feel all my car needs are catered to. Thanks again, Kamel! More

I purchased a Toyota Venza 2013 couple days ago. I'm very satisfy with the Toyota of Watertown services at the sales department. The salesman, Mr. Chang Cheng explained us everything about the car and the ma satisfy with the Toyota of Watertown services at the sales department. The salesman, Mr. Chang Cheng explained us everything about the car and the manufacture's complementary services offer for the new cars. It was a very smooth process of buying. The salesman and the manager help us to better negotiate in purchasing price, but also in the trade-in price of our old car. It was a very good experience, which I will try to share with my family and friend. Mr. Cheng was very helpful to us. Through his help we were able to get a car and all the paper work within 24/hours. I will definitely recommend Mr. Cheng and your dealership to others. More

Great service. Very friendly and honest. He explained the process one by one, step by step and was very reasonable. The second time I visited to complete the deal, Jing helped reduce the lease payment and I process one by one, step by step and was very reasonable. The second time I visited to complete the deal, Jing helped reduce the lease payment and I was extremely happy and relieved. I'd recommend to anyone I know, or lives near by. Thank you. More