Back

Toyota of Watertown

Watertown, MA

4.9
1,032 Reviews

149 Arsenal St

Watertown, MA

02472

Directions

By Type

Showing 1,032 reviews

December 19, 2012

Dear Toyota, I wanted to take this oppurtunity to Dear Toyota, I wanted to take this oppurtunity to Thank your Sales members Jon Warren, and Shanice Green. For there exceptional service, and profes More

by JoeC1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Warren, Shanice Green
December 19, 2012

I am very satisfied with the service. The representatives were very friendly people and helped me with all my need. The representatives were very understanding. I would highly recommend them again. More

by mabel2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Urena, Evelyn DeJesus
December 19, 2012

GREAT experience at Toyota of Watertown .Steve and the other reps we're very helpful. They listen to and answered all my questions. I never felt pressured in any way. I intend to use Toyota of Watertown More

by marie r
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Skolnick
December 18, 2012

In a three week period my wife and I ended buying two Toyota Camry LEs from Toyota of Watertown. Why? It was because the service, professionalism and attention of the people working at this location was More

by lexington1050
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elkin Pereanez, Nick Fondas,
December 17, 2012

I had a great experience at Toyota Watertown. I worked with both Cheng and Hillmaan to lease a new Toyota Corolla LE 2013. Cheng walked me through the benefit sof buying a corolla, while Hillman was instr More

by aamirashraf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 15, 2012

The service representative Ashok was friendly and helpful but the quality of work was not up to the mark. After performing the tire rotation of my car as part of regular 5k mile service, the rear right wheel More

by aroy83in
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashok Vaswani
Dec 15, 2012 -

Toyota of Watertown responded

Thank you for taking the time to post your review. I appreciate your feedback and assure you that at Toyota of Watertown, safety is of utmost importance and something our staff takes very seriously. I will personally take a close look into your situation as it will assist us to improve our processes. Please feel free to contact me via the contact information listed below to discuss further. Thanks again for your feedback and I welcome your call. Happy holidays! Adam M. Skolnick General Manager Toyota of Watertown 617-393-1280 Direct

December 15, 2012

I am so lucky that I stumbled upon Toyota of Watertown! They couldn't have made it any easier. After seeing good reviews, I went to their website and was able to initiate an online chat session with Evelyn More

by VanessaV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 14, 2012

Evelyn De Jesus referred me to this dealership when she learned I was in the market for buying a new car. She had me meet with Edwin Urena and several days later I drove away in a 2012 Toyota Camry which I More

by Denise Guzman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Urena, Evelyn DeJesus
December 12, 2012

I recently purchased my new 2012 Toyota Camry from Jon McGaw, my experience in dealing with Jon was extremely pleasurable. He was most helpful in answering any questions I had very professional and court More

by Cercone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 12, 2012

Felix was very helpful in guiding us with our selection of our new car. He was knowledgeable and very patient while we asked numerous questions. My husband and I are very satisfied with the service we rece More

by nadjbk
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
...
76
...