Toyota of Watertown
Watertown, MA
Filter Reviews by Keyword
By Type
Showing 1,035 reviews
Maria, my service rep is solid. Smart, organized, communicates well. And the dealership seemed to run seamlessly through all stages. Appointment, fast. Ferry service back to my office so I didn't mis communicates well. And the dealership seemed to run seamlessly through all stages. Appointment, fast. Ferry service back to my office so I didn't miss work, flawless - the driver was a really good guy. Service, seems great. Solved the maintenance issues I needed (new battery and scheduled work). Also, though Watertown came in higher on a quote I got from the Berkshires, they agreed to match the price even though it was outside of their competitive territory. Admirable service, very good place. More
Everybody we dealt with was very nice and went out of their way to help us get the best deal for the car we wanted, not the car they wanted to sell us. Color was very important and they made sure that we their way to help us get the best deal for the car we wanted, not the car they wanted to sell us. Color was very important and they made sure that we got the color we wanted. More
Steve Skolnick, was a wonderful salesman: very friendly and knowledgeable. He let me take my time to compare the cars that I was interested in seeing. There was no problem taking it for a test drive. I w and knowledgeable. He let me take my time to compare the cars that I was interested in seeing. There was no problem taking it for a test drive. I was able to meet several of the management/owner team. Everything about the experience was comfortable and low-keyed, which I really appreciated. My delivery date was the next day and Steve spent a long time going over every aspect of my new car -- all the bells and whistles of my new Corolla until I felt at ease with it. In all, I was very happy with my experience at Watertown Toyota and especially with my salesman. More
I'm usually a little leary of working with dealerships - that old bad reputation, I guess. But I have to say, the folks at Toyota of Watertown went out of their way and over the top to underst dealerships - that old bad reputation, I guess. But I have to say, the folks at Toyota of Watertown went out of their way and over the top to understand our priorities, work with us on trade-in value of our old cars (we traded in 2 old for one new) and fit us in a new Sienna. They were amazingly clear and honest with the financial matters - from purchase price to prioritizing and costing the additional options. They were surprisingly direct in saying which options we did not need and which we should consider. I want to make special mention of Steven Skolnick, our "Customer Retention Manager". He was incredibly attentive to every detail and connected all the dots for us, so we felt like we had our "go to guy" to get everything done. Look forward to continuing our association with Toyota of Watertown as a happy customer. More
Just purchased my 2005 scion tc had the great pleasure of working with Elkin Pereanez and Steve Rice from financing they did a great job stayed in contact the whole time made me wanna buy from them and i hig working with Elkin Pereanez and Steve Rice from financing they did a great job stayed in contact the whole time made me wanna buy from them and i highly recommend this toyota of Watertwon thanks to them i have and love my 2005 Scion Tc.. Theyre a great dealer and they have the best Customer Service Thanks again More
Steven is a pro and a very nice person. Along with him Steven is a pro and a very nice person. Along with him and a great personal in the dealership we have had a great experience buying a car and alread Steven is a pro and a very nice person. Along with him and a great personal in the dealership we have had a great experience buying a car and already getting our first service with great respect and professionalism work. thank you More
I was seriously thinking of purchasing a new RAV 4. I drove over toToyota of Watertown after speaking with a woman in the Newton YMCA parking lot, who told me she loved hers and had bought it at TOW, whe drove over toToyota of Watertown after speaking with a woman in the Newton YMCA parking lot, who told me she loved hers and had bought it at TOW, where the process was easy. Steve was sitting behind the customer service desk, covering for the adm xxx't who had gone to lunch. After realizing he was in sales, he proved to be friendly, knowledgeable, professional, and most importantly, never put any sales pressure on me to make a decision. In fact, no one there put any pressure on me. I purchased the car 2 days later, with what I feel was a fair deal. I will recommend TOW to anyone interested in purchasing a Toyota. More
Every aspect of the buying experience was excellent with Toyota of Watertown. Steve Skolnick was incredibly knowledgeable, honest, direct, and helpful. From the test drive to price negotiations and car pi Toyota of Watertown. Steve Skolnick was incredibly knowledgeable, honest, direct, and helpful. From the test drive to price negotiations and car pick up the experience was positive and professional. I highly recommend Toyota of Watertown. More
My husband and I had a great experience with Toyota Watertown. Steve and Adam Skolnick were so nice and not pushy at all. They even gave me a free GPS! They were really helpful and honest and I will de Watertown. Steve and Adam Skolnick were so nice and not pushy at all. They even gave me a free GPS! They were really helpful and honest and I will definitely buy my next car with them! More
We visited Watertown Toyota first in our search for a new Prius 3. After going to other dealers and corresponding with even more, we came back to Jon. Jon knew the product, and we never felt pressured. He w Prius 3. After going to other dealers and corresponding with even more, we came back to Jon. Jon knew the product, and we never felt pressured. He was willing to find us the car we wanted at the right price. Good guy. When my wife walks away from a "car buying experience " and says "that wasn't too bad, I like it here" you know it went really well. More