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Toyota of Watertown

Watertown, MA

4.8
1,035 Reviews

149 Arsenal St

Watertown, MA

02472

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Showing 1,035 reviews

January 11, 2021

Best run dealership, old customer, everyone’s so friendly and helpful. Bought a new highlander hybird , traded my 2018, got a great deal and best service. Thank you Steve Skolnick for always there when I cal More

by Rav4 man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamel Khnaizir, Steven Skolnick, Manny Ferreira
January 09, 2021

Ignacio Garcia was just amazing! He knew everything about the car that I wanted to purchase. He stayed true to his word and found the car with just the right packages I was looking for. Thanks a lot and keep More

by Kishan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ignacio Garcia
December 05, 2020

All negotiation by phone and painless. Ali Chin was super helpful and responsive for the phone part. Worked with Elis Perez Castillo to finalize the deal- she couldn't have been more professional, cou More

by javier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Chin, Edwin Urena, Elis Perez Castillo
November 18, 2020

So clean inside. Have plexiglass and hand sanitizer everywhere. Bathrooms are always immaculate. Adorable holiday decorations. Have gloves and masks for customers if needed. Sales staff is so knowl More

by Brandon K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Skolnick
October 06, 2020

Ignacio Garcia is the hardest working guy in town. No matter the time he was always working hard for me. Strong recommendation. Great dealership that values me as a customer. I’ll definitely be going bac More

by pjarvis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ignacio Garcia
October 01, 2020

This is my second time leasing through Toyota. My man Elkin Pereanez once again hooked me up and was INCREDIBLE! Edwin Urena made the payment portion a breeze as well. Both men took the time to explain a More

by hoodie10kyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Urena, Elkin Pereanez
October 01, 2020

This is our first experience with Toyota of Watertown. Despite the pandemic, we felt safe and well-cared-for. Jonathan was an outstanding salesman, helpful and knowledgeable in myriad ways, and his deli More

by semicolon
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edwin Urena, Jonathan Andujar-Levy
September 20, 2020

The sales and service departments have the knowledge to make sure they sell the car that’s meant for you to drive and service the vehicle to remain on the road. I have been with them since 2006 and continu More

by Debg51560
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamel Khnaizir, Steven Skolnick, Paul Nguyen, Omar Sylvester, Mehdi Ben-Moussa, Manny Ferreira, Daniel Truong, Chuck Holmes
September 19, 2020

I have been leasing my vehicles here at this dealership for over 7 years! The service, knowledge, care and professionalism are unbeatable. I highly recommend this dealership and my salesman there named S More

by Brett Neumeister
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamel Khnaizir, Paul Nguyen, Daniel Truong, Chuck Holmes
September 14, 2020

Just recently got a used RAV4 from Elkin Pereanez, had a great experience with him and the Toyota of Watertown team. Definitely recommend this place to business with. Thanks for you help in finding me the More

by Fatima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elkin Pereanez
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