
Toyota of Watertown
Watertown, MA
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5+ Amazing star service!! So after a stressful day filled with unexpected car trouble I made my way to Toyota of Watertown hoping Elkin Pereanez could pull through and make som So after a stressful day filled with unexpected car trouble I made my way to Toyota of Watertown hoping Elkin Pereanez could pull through and make some miracles happen! and no doubt he succeeded in helping me lease my brand new 2015 Toyota Corolla! These guys are amazing! So a big thanks to you Elkin as well as Jon Warren! More
Nothing but god things to say! After going through a 6 month long ordeal with a local VW dealership, I was not looking forward to purchasing a new car... I was dreading it. I walked After going through a 6 month long ordeal with a local VW dealership, I was not looking forward to purchasing a new car... I was dreading it. I walked in to Toyota of Watertown with my guard up and a chip on my shoulder, and I was greeted by a friendly, courteous staff who went above and beyond to make my car buying experience a positive one. Not only did Elkin help me pick a car that met all of my specifications, but the actual process of purchasing the new car through the finance department with Stan was quick and painless. I was pleasantly surprised to be done with the whole process (from walking in to walking out the door) in less than two hours. When Elkin walked me out to my new car, he paired my phone with the Bluetooth system and showed me that he had already transferred EVERYTHING- not just the license plates, but my roadside kit from the trunk, personal items from the glove box, magnetic bumper sticker and, yes, even the air freshener- with the utmost care and attention to detail. I have been purchasing new cars from dealerships in states all along the eastern seaboard for years, and I have NEVER felt so good driving away. I only wish Toyota of Watertown, and Elkin in sales, had been my first stop! More
Best Ever!!!!! We have worked with Felix Rodriguez on four different car purchases or leases, not to mention two previous purchases at Toyota of Watertown several ye We have worked with Felix Rodriguez on four different car purchases or leases, not to mention two previous purchases at Toyota of Watertown several years ago. Felix is an absolute pleasure to work with and has gotten us some excellent deals. He's a great guy!! Toyota of Watertown is a top-notch dealership for both sales and service, always going above and beyond our expectations. We love going there! More
Go to Kamel -- he can't be beat Had an experience with Kamel this weekend helping me to fix a new certified car we bought from Toyota of Watertown's annex, and he was excellent. Nic Had an experience with Kamel this weekend helping me to fix a new certified car we bought from Toyota of Watertown's annex, and he was excellent. Nice, smart, helpful, understanding, reasonable, fair, trustworthy, etc .... When there was a mix-up on the price for a repair, he investigated quickly, got to the accurate information, fixed the mistake, and did it quickly and with a smile. He knows and works within the Toyota system, and makes it work for your and Toyota's advantage to get you the service and price you deserve. I generally shy away from having service done at dealerships, but Kamel has made me reconsider, and I trust him. More
"Great Experience" This has been the best car buying experience we have had in 30 years. Serge Orlov is the best salesman we have ever dealt with. No pressure, upfront, This has been the best car buying experience we have had in 30 years. Serge Orlov is the best salesman we have ever dealt with. No pressure, upfront, friendly and very knowledgable. We highly recommend this dealership to anyone looking for a Toyota, you won't regret it. More
spectacular experience We just picked up our Prius V yesterday. My mom really doesn't speak much English and Edwin knew that so he explained to her the best he could. What t We just picked up our Prius V yesterday. My mom really doesn't speak much English and Edwin knew that so he explained to her the best he could. What tops it off is that he told her to make sure she brought me in so he can explain everything again. We just came in to the country and needed a car ASAP. Edwin and his manager made it happen. Thank you More
Spectacular I got to say this has been the easiest and less painful buying experience that I've had in my years of buying a car. I'm sitting in my office and I ge I got to say this has been the easiest and less painful buying experience that I've had in my years of buying a car. I'm sitting in my office and I get a phone call from Edwin that Toyota is running a special for loyal customers. All I had to do was show up with my old car and come pick up my new one. That nothing would change except for getting into a new 3 year lease. Free maintenance, free roadside assistance, brand new car. Sounded to good to be true but how could I say no to that. I love the new add on of the Back up camera and the hand free Bluetooth. Thank you again Edwin and Toyota Of Watertown for the great service and hospitality. More
thank you He is awesome. Edwin made the process real easy and fast for my mom. Had to locate the car because my mom wanted a special color. Overall great experi He is awesome. Edwin made the process real easy and fast for my mom. Had to locate the car because my mom wanted a special color. Overall great experience and his product knowledge is awesome. More
Hassle free, pressure free experience I was in for the first time buying a car, and was very anxious about being 'haggled'. Serguei and Stan were very nice, friendly and patient. They also I was in for the first time buying a car, and was very anxious about being 'haggled'. Serguei and Stan were very nice, friendly and patient. They also helped me find a way to finance the car. I would definitely recommend Toyota of Watertown! Way better than some of the other dealerships I have walked in to before (even Toyota dealers!) More
trusting and comfortable . getting into a hybrid for first time . working with Serguei Orlov made the step up in technology comfortable and trusting , no stress or anxiety . getting into a hybrid for first time . working with Serguei Orlov made the step up in technology comfortable and trusting , no stress or anxiety . thanks More