Toyota of Watertown

Excellent Service from Toyota of Watertown! I had a wonderful leasing experience with Silvio & Ted over the christmas holiday. They were very accommodating and kind- moving the leasing process a I had a wonderful leasing experience with Silvio & Ted over the christmas holiday. They were very accommodating and kind- moving the leasing process along despite the holiday. After a bad experience with a large toyota dealership on route 1, I was so relieved to be treated like a valued customer by Silvio! He offered me a wonderful lease rate, and gave me full value on my trade in! I will definitely be a Toyota of Watertown customer for life! Thank you Silvio and Ted for your patience and attention. I am so happy with my new prius, and will be taking it into Toyota of Watertown for all it's maintenance! More

You need to buy your car here, from Mark. Mark Frounjian is AMAZING. He sold me my car at a fair price. He showed me all the features of my car, helped me with setting up regular service of Mark Frounjian is AMAZING. He sold me my car at a fair price. He showed me all the features of my car, helped me with setting up regular service of my car and told me who to talk to for regular help. BUT he went above and beyond. He gave me his number and told me to call him any time. Then, he answered. and he answered again, and again and again. Every issue I've run into he has fixed. Issues I've caused for myself or issues other people have caused he has fixed. No questions asked. I couldn't have asked for a better experience. More

The best dealer experience ever I've purchased upwards of 10 new cars all over the Boston and Worcester area and on the Cape. I was looking for a difficult to find TRD 4Runner. I vis I've purchased upwards of 10 new cars all over the Boston and Worcester area and on the Cape. I was looking for a difficult to find TRD 4Runner. I visited 6 other dealerships and got the run-around from many. Toyota of Watertown was not only able to find the truck for me, but their proactive communication absolutely blew me away. On top of it, the service was amazing in person. Elkin Pereanez, Ted Karakostas, and Brian McDonald were a pleasure to work with. It's so unique to have a dealership that is really working to find the vehicle that you want, the best price for that vehicle, and the best value for your trade in. There was literally ZERO negotiation, none needed, because they outdid my expectations right out of the gate. I will definitely buy another vehicle from Toyota of Watertown. As a matter of fact, I'll purchase a Toyota over another vehicle in the future, just to support this dealership. They are that good. More

Love My Car.. I am pleased to say, I am very happy with my experience of purchasing a vehicle from Toyota of Watertown. Mr. Elkin Pereanez was a pleasure to deal w I am pleased to say, I am very happy with my experience of purchasing a vehicle from Toyota of Watertown. Mr. Elkin Pereanez was a pleasure to deal with along the whole staff at Toyota of Watertown. I was truly an excellent experience and will be going back to Toyota of Watertown and also recommending them to all friends and family. More

Saving Grace I'm a customer for life! I was stranded for two days-my car would not start. I called Toyota of Watertown, and spoke to Shanice. Within about a minute I'm a customer for life! I was stranded for two days-my car would not start. I called Toyota of Watertown, and spoke to Shanice. Within about a minute, she gave me a strategic plan. I was towed to the dealership, met with Kamel, and problem solved! The teamwork was extraordinary. Every question I had, they gave me a solution. Thank you so much! My regards to Alex, as well. Thank you! Ranalda More

Thank you Kamel Khnaizir! I went to the dealership for my 5,000 mile service, inspection, and to have my brakes checked to make sure they were working in top condition for the I went to the dealership for my 5,000 mile service, inspection, and to have my brakes checked to make sure they were working in top condition for the winter. I worked with Kamel, who was incredibly helpful and made sure that I got quality parts and service, at a rate that was affordable to me. He was incredibly transparent to ensure that I had full understanding of the service that I needed, and also made sure that my vehicle was safe to drive. I definitely recommend Kamel and will be going to visit him again if I have any other problems! More

Kamel Khnaizir I was nervous after getting a high quote at another dealership for the service of my Toyota Sienna , I went to Watertown Toyota today . Despite it bei I was nervous after getting a high quote at another dealership for the service of my Toyota Sienna , I went to Watertown Toyota today . Despite it being a very busy morning prior to the blizzard, Kamel , listened to my concerns like a friend and got my car fixed within 90 minutes, I felt I was in good hands and did not have to worry about car trouble this snow season. Not only did he give me a discount, I found out that one of the "problems" quoted to me by the other dealership didn't exist ! He made me feel like family and definitely thanks to him, Watertown Toyota has earned my business for life Thanks Kamel ! More

Great service . I would like to thanks Chuck Holmes and Dan. for helping me out today about my car. I find him approachable, helpful and nice. Awesome! I would never I would like to thanks Chuck Holmes and Dan. for helping me out today about my car. I find him approachable, helpful and nice. Awesome! I would never hesitate to come back if my car needs help. More

My indecisiveness didn't cost me. These guys saved my life. I went to 6 different dealerships trying to buy a car by the end of the year. I hate car salesmen. They were particularly bad and careless at every ot I went to 6 different dealerships trying to buy a car by the end of the year. I hate car salesmen. They were particularly bad and careless at every other dealership I went to. Javier, at Toyota of Watertown, they gave me the space I requested. Let me do my thing. Let me drive the cars I wanted without having to wait 40 minutes for them to get keys. They were great. Another thing about Javier... He's great because he is unconventional. He is quiet, he listens, thinks before he responds, and you never really know what he's thinking. He's a great salesman because he's not fake. He's incredibly genuine. There is no pressure. He also was incredibly thorough. Made sure my fancy car stuff was all set up to my phone and taught me what everything did and how it worked. He even texted me a month later after the first snowstorm to see if I liked how my car handled in the snow. He's different. Which is what makes him great. Anyways, I was determined to get another Toyota Prius. I had mine 7 1/2 years, put 145,000 miles on it. I ended up purchasing a Prius V... Drove it off the lot around 3:30 and at 5 O'clock I was nearly in tears knowing I made the wrong decision. Its the winter, I don't do the driving I used to do, and I really needed something bigger and safer and I didn't feel that in the Prius V. I took a chance and called the dealership and asked if I could come back and get a Rav 4. I spoke to Alex Kazan and he told me to "come right back in" and it was totally fine. Ted Karakostas was great, too. Spent a great deal of time with me on numbers and financing and I was there way after they should have gone home because I had to leave the next morning to a work trip out of the country. I was shocked! They let me return a car I drove off the lot and still let me negotiate the price down on the Rav 4. (I can't believe I had the nerve). They were so good to me. So kind. Didn't make me feel terrible and were incredibly accommodating. I was taught that if you want a great deal than go to a bigger dealership. That couldn't have been more false. I got a way better deal on my trade in and incentives than I did at Prime, Boch, Acton, herb chambers, Bernardi and Quirk. I was completely floored. I did my homework and got really lucky with Watertown. Bottom line, buying a car sucks. I bought two cars in one day and these guys were incredibly kind and good to me regardless of how big of a jerk I was when we were haggling. They're good people and I would buy a car there in a heartbeat. In other news, I have never once written a Yelp review, but I will for them because they certainly earned it. Also, Dan Small was incredibly helpful at service and there was this Colombian man who worked on my car that was wonderful and did a killer job buffing a scratch out. Couldn't be more thankful. More

Steve Skolnick Steve did a great job selling me my new car!I highly recommend that when you come to Toyota of Watertown you ask for Steve. He made me feel comfortab Steve did a great job selling me my new car!I highly recommend that when you come to Toyota of Watertown you ask for Steve. He made me feel comfortable, was a true gentleman, and earned my business. More