Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Watertown
Watertown, MA
1,035 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,035 reviews
January 16, 2016
Comfortable Quick and Easy! I came in today just to find out some information since my lease was up in May.... Steve Skolnick worked amazingly with Alex the manager and offered m I came in today just to find out some information since my lease was up in May.... Steve Skolnick worked amazingly with Alex the manager and offered me something I was actually comfortable with. To my surprise I came home with a new car today. I can honestly say I will stay with Toyota dealership knowing they have my best interest in mind More
by EricaY
Employees Worked With
Alex Kazan, Steven Skolnick, Stanley Schwartz
January 13, 2016
Steve Skolnick was a great help I came to test drive a car I found on Edmunds, and Steve let the car sell itself. He gave me the carfax report and answered my questions, offered to I came to test drive a car I found on Edmunds, and Steve let the car sell itself. He gave me the carfax report and answered my questions, offered to let me and my husband test drive it alone, but came along when we asked. He didn't fill the quiet with chatter, so I could focus on the car response. But he answered every question fully. More
by Janstcl
Employees Worked With
Steven Skolnick
January 06, 2016
Very Professional and Personal My experience at Watertown Toyota was nothing short of exceptional. Dealing with Steve Skolnick and the rest of the Watertown Toyota staff, from the My experience at Watertown Toyota was nothing short of exceptional. Dealing with Steve Skolnick and the rest of the Watertown Toyota staff, from the negotiation process to the time of pick up was smooth and friendly. I would highly recommend this dealership to anyone looking to purchase a new vehicle. More
by John 155
Employees Worked With
Kamel Khnaizir, Adam Skolnick, Steven Skolnick, Adam Skolnick
December 24, 2015
Rude staff and Unpleasant Experience We were searching for a car for our granddaughter to have for college and had experienced the Toyota of Watertown difference years ago with a favorite We were searching for a car for our granddaughter to have for college and had experienced the Toyota of Watertown difference years ago with a favorite car purchase. So we talked over phone to Camilla , she said sales person name Edwin will contact you, I thought must be special person she hooked me up rather she talked all about deal and process. We visited in person and dealt with a sales person name EDWIN URENA, that's the name on his business card he gave us upon arrival. He was nice in the begining, We set down and talk about my options. He keep asking me "Are ready to buy right now "loudly trying to embarrassed" front of other co-workers, if not- you are wasting my time" We were pleasantly surprised to find that dealership's unprofessional staff. We were ready. Matter of fact ,we needed two vehicles one small safe sedan and other AWD mid size or small SUV. for my wife . We were thinking to Lease and thorough whole process we were very disappointed He gave my wife tears in her eyes. While we were talking he just got up picked up his phone and walked out toward the parking lot. Too much pressure, or last minute changes attitude and tone of language. If you want a positive experience from start to finish, you got to be nice to the customer. Big difference between in past and now. I'll never recommend any one to purchase or lease from Toyota of Watertown. I am a local customer bought two vehicles in past. I rather drive 15 to20 minutes away to Another Toyota Dealership. I went to other dealership they were busy and well behaved, it means they are doing some right. If they keep this up they will destroy the reputation of their own. I own the company and have 230 Employees working also have 120 sales staff in my company No one behaves like this person. My daughter often goes in service dept. I wouldn't doubt about it. But you guys have lost my business Keep Honest folks of character, positive attitude. I'll never recommend and go back to Toyota of Watertown. More
by Disappointed Customer
Employees Worked With
Edwin Urena
December 15, 2015
Amazing The team at Toyota of Watertown took great care of me. Steve and Adam Skolnick get an A+. I would recommend anyone looking for a car to visit this de The team at Toyota of Watertown took great care of me. Steve and Adam Skolnick get an A+. I would recommend anyone looking for a car to visit this dealership. More
by Bob in Watertown
Employees Worked With
Adam Skolnick, Steven Skolnick, Stanley Schwartz, Adam Skolnick
December 13, 2015
BEST DEALER EVER!! After a very bad experience with another dealer on a prior lease, I discovered Toyota of Watertown to do my scheduled maintainence instead of my origi After a very bad experience with another dealer on a prior lease, I discovered Toyota of Watertown to do my scheduled maintainence instead of my originating dealer. So, I knew already they were efficient , respectful of my time, and my intelligence. When my prior lease ended I returned to Toyota of Watertown and not surprisingly I was treated again to the same respect , professionalism, and efficiency . I walked away with the best deal ever on a car that was not even on my radar. It was done easily, within my budget (in fact under) and without the obnoxious back and forth that becomes nothing more than a power struggle. These guys walk the walk. My salesman could not have been more of a pleasure to deal with. If you're in the market - go see him. You'll be glad you did By the way, I went in for another Camry and left with an Avalon Limited, top of the line. Best deal ever!!! More
by WARHODES
Employees Worked With
Arora "Ricky" Rajeev, The finance guy (I forget his name), and the last guy one of the dealership managers I think who took my picyture with my new car.
November 29, 2015
Service at its best Steven Skolnick, a representation of service at its best. A hectic process made so simple and easy due to esteemed professionalism. Truly appreciate Steven Skolnick, a representation of service at its best. A hectic process made so simple and easy due to esteemed professionalism. Truly appreciate the angelic icon making my dream a reality. Will definitely recommend intended car buyers to him. Thumb,s up!!! More
by Ese
Employees Worked With
Steven Skolnick
November 28, 2015
Awesome, efficient Awesome experience at Toyota of Watertown! Went in for service on a Monday, had a new 2016 Highlander by Wednesday. Elkin Pereanez, my sales consultan Awesome experience at Toyota of Watertown! Went in for service on a Monday, had a new 2016 Highlander by Wednesday. Elkin Pereanez, my sales consultant, made getting a new lease super easy and extremely fast. He was very conscientious and first listened to what I was looking for and then executed every detail down to the custom plates. Got a great new lease at a very competitive price and no hassles. Thanks, Elkin!! More
by Tom2016
Employees Worked With
Elkin Pereanez
November 23, 2015
Honesty Steven Skolnick was honest and up front to deal with, I'll definitely refer my friends and family to him. A professional at all times during the buyi Steven Skolnick was honest and up front to deal with, I'll definitely refer my friends and family to him. A professional at all times during the buying process. More
by violet
Employees Worked With
Steven Skolnick
November 19, 2015
Amazing Experience Great place to get a brand new car, spoke to the sales man Andrew Pelletier, Really knew what he was talking about when suggesting new cars to fit my Great place to get a brand new car, spoke to the sales man Andrew Pelletier, Really knew what he was talking about when suggesting new cars to fit my needs and really got me in my new car fast. If you ever need any help go see him hes the man to do business with. More
by Michaelo3
Employees Worked With
Andrew Pelletier , Nick Fondas, Brian McDonald
